XML 20 R11.htm IDEA: XBRL DOCUMENT v3.22.1
REVENUE
 3 Months Ended
Mar. 31, 2022
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Company revenue is primarily comprised of MRO product sales and related activities, such as freight and services. Total service revenue accounted for approximately 1% of the Company's revenue for the three months ended March 31, 2022 and 2021, respectively.

Grainger serves a large number of customers in diverse industries, which are subject to different economic and market-specific factors. The Company's presentation of revenue by segment and industry most reasonably depicts how the nature, amount, timing and uncertainty of the Company's revenue and cash flows are affected by economic and market-specific factors. In addition, the segments have unique underlying risks associated with customer purchasing behaviors. In the High-Touch Solutions N.A. segment, more than two-thirds of revenue is derived from customer contracts whereas in the Endless Assortment segment, a majority of revenue is derived from customer spot buys.

The following table presents the Company's percentage of revenue by reportable segment and by major customer industry:
Three Months Ended March 31,
20222021
High-Touch Solutions N.A.Endless Assortment
Total Company (2)
High-Touch Solutions N.A.Endless Assortment
Total Company (2)
Contractors9 %15 %10 %9 %15 %10 %
Commercial9 %15 %10 %9 %15 %10 %
Government17 %3 %14 %19 %3 %16 %
Healthcare7 %2 %6 %7 %2 %6 %
Manufacturing31 %29 %31 %30 %29 %30 %
Retail/Wholesale9 %15 %10 %9 %10 %9 %
Transportation6 %3 %6 %5 %3 %5 %
Other (1)
12 %18 %13 %12 %23 %14 %
Total net sales100 %100 %100 %100 %100 %100 %
Percent of Total Company Revenue79 %19 %100 %78 %20 %100 %
(1) Other primarily includes revenue from industries and customers that are not material individually, including agriculture, mining, natural resources and resellers not aligned to a major industry segment.
(2) Total Company includes other businesses, which includes the Cromwell business. Other businesses account for approximately 2% of revenue for the three months ended March 31, 2022 and March 31, 2021.

Total accrued sales incentives were approximately $72 million and $73 million as of March 31, 2022 and December 31, 2021, respectively, and are reported as part of Accrued expenses.

The Company had no material unsatisfied performance obligations, contract assets or liabilities as of March 31, 2022 and December 31, 2021.