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Fee and commission income (Details) - BRL (R$)
shares in Thousands, R$ in Thousands
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Collection and payment services:      
Bills 882,398 961,360 1,040,113
Demand accounts R$ 2,821,608 R$ 2,965,171 R$ 2,940,423
Cards (Credit and Debit) and Acquiring Services 7,396,239 6,663,921 6,528,718
Checks and other 79,829 87,459 98,884
Orders 1,129,938 1,095,150 905,907
Total 12,310,012 11,773,061 11,514,045
Marketing of non-Banking financial products:      
Investment funds 628,939 573,929 510,695
Insurance and brokerage commissions 4,540,439 4,183,116 3,646,974
Capitalization plans 996,108 622,573 712,660
Total 6,165,486 5,379,618 4,870,329
Securities services:      
Securities underwriting and placement 1,156,528 1,077,297 1,167,677
Securities trading 234,863 329,009 291,167
Administration and custody 1,214,251 984,656 898,058
Asset management 1,899 418 1,645
Total 2,607,541 2,391,380 2,358,547
Other:      
Foreign exchange 1,896,397 1,835,203 1,856,492
Financial guarantees 911,072 884,711 757,770
Other fees and commissions 1,631,339 1,401,014 1,097,595
Total 4,438,808 4,120,928 3,711,857
Total R$ 25,521,847 R$ 23,664,987 R$ 22,454,778