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Business segment reporting (Details) - BRL (R$)
R$ in Thousands
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
IfrsStatementLineItems [Line Items]      
NET INTEREST INCOME R$ 57,634,318 R$ 56,678,560 R$ 46,884,034
Equity instrument income 85,528 83,647 22,179
Income from companies accounted for by the equity method 458,313 312,986 239,236
Net fee and commission income 17,495,456 17,205,209 15,639,965
Gains (losses) on financial assets and liabilities (net) and Exchange differences (net) (1) 131,263 129,005 3,794,686
Other operating expense (net) (808,321) (652,121) (715,790)
TOTAL INCOME 74,996,557 73,757,286 65,864,310
Personnel expenses (11,699,346) (11,597,996) (10,813,926)
Other administrative expenses 9,239,092 (8,818,508) (8,748,715)
Depreciation and amortization (2,625,783) (2,731,018) (2,740,950)
Provisions (net) (4,978,678) (4,595,238) (4,424,412)
Impairment losses on financial assets (net) (29,539,862) (28,484,030) (28,008,086)
Impairment losses on non-financial assets (net) (396,946) (252,487) (250,173)
Other non-financial gains (losses) 212,144 1,912,219 1,043,603
OPERATING PROFIT BEFORE TAX (1) 16,728,994 19,190,228 11,921,651
Currency Hedge(1) (363,712) 664,616 (163,165)
ADJUSTED OPERATING INCOME BEFORE TAX (1) 16,365,282 19,854,844 11,758,486
Condensed Income Statement Commercial Banking [Member]      
IfrsStatementLineItems [Line Items]      
NET INTEREST INCOME 53,125,730 51,563,173 44,651,967
Equity instrument income 7,579 5,109 3,514
Income from companies accounted for by the equity method 373,830 259,321 184,889
Net fee and commission income 15,396,640 14,943,536 13,269,837
Gains (losses) on financial assets and liabilities (net) and Exchange differences (net) (1) (4,206,481) (1,487,662) (1,125,430)
Other operating expense (net) (703,532) (479,848) (595,993)
TOTAL INCOME 63,993,766 64,803,629 56,388,784
Personnel expenses (10,568,513) (10,534,033) (9,753,972)
Other administrative expenses 8,208,448 (7,835,919) (7,866,949)
Depreciation and amortization (2,466,865) (2,599,134) (2,621,353)
Provisions (net) (4,894,082) (4,582,750) (4,404,408)
Impairment losses on financial assets (net) (28,817,676) (28,450,756) (26,582,759)
Impairment losses on non-financial assets (net) (312,712) (252,550) (250,044)
Other non-financial gains (losses) 212,144 1,912,219 1,043,603
OPERATING PROFIT BEFORE TAX (1) 8,937,614 12,460,706 5,952,902
Currency Hedge(1) (363,712) 664,616 (163,165)
ADJUSTED OPERATING INCOME BEFORE TAX (1) 8,573,902 13,125,322 5,789,737
Condensed Income Statement Global Wholesale Banking [Member]      
IfrsStatementLineItems [Line Items]      
NET INTEREST INCOME 4,508,588 5,115,387 2,232,067
Equity instrument income 77,949 78,538 18,665
Income from companies accounted for by the equity method 84,483 53,665 54,347
Net fee and commission income 2,098,816 2,261,673 2,370,128
Gains (losses) on financial assets and liabilities (net) and Exchange differences (net) (1) 4,337,744 1,616,667 4,920,116
Other operating expense (net) (104,789) (172,273) (119,797)
TOTAL INCOME 11,002,791 8,953,657 9,475,526
Personnel expenses (1,130,833) (1,063,963) (1,059,954)
Other administrative expenses 1,030,644 (982,589) (881,766)
Depreciation and amortization (158,918) (131,884) (119,597)
Provisions (net) (84,596) (12,488) (20,004)
Impairment losses on financial assets (net) (722,186) (33,274) (1,425,327)
Impairment losses on non-financial assets (net) (84,234) 63 (129)
Other non-financial gains (losses)
OPERATING PROFIT BEFORE TAX (1) 7,791,380 6,729,522 5,968,749
Currency Hedge(1)
ADJUSTED OPERATING INCOME BEFORE TAX (1) R$ 7,791,380 R$ 6,729,522 R$ 5,968,749