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Net profit/(loss) and earnings per share (Details) - EUR (€)
shares in Thousands, € in Millions
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Earnings per share [abstract]      
Profit loss from attributable to ordinary equity holders including continuing and discontinued operations € 3,225 € 325 € 124
Profit (loss) from discontinued operations attributable to ordinary equity holders of parent entity, used in calculating basic earnings per share 14 16 64
Net cost of subordinated perpetual bond 0 (5) (8)
Profit (loss), attributable to ordinary equity holders of parent entity, used in calculating basic earnings per share 3,239 336 180
Dilutive effect of profit loss attributable to ordinary equity holders of the parent 0 0 0
Profit (loss), attributable to ordinary equity holders of parent entity, used in calculating diluted earnings per share € 3,239 € 336 € 180
Weighted average number of ordinary shares used in calculating basic earnings per share 724,191 728,255 723,477
Dilutive effect of weighted average number of ordinary shares 0 0 0
Weighted average number of ordinary shares used in calculating diluted earnings per share 724,191 728,255 723,477
Dilutive effect of profit loss attributable to ordinary equity holders of the parent from discontinued operations € 0 € 0 € 0
Profit loss from discontinued operations attributable to ordinary equity holders of parent entity including dilutive effects € 14 € 16 € 64