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Segment Information (Tables)
 12 Months Ended
Nov. 30, 2013
Text Block [Abstract]  
Selected Information for Cruise and Tour and Other Segments
Selected information for our segments as of and for the years ended November 30 was as follows (in millions):
 
 
Revenues
 
Operating
expenses
 
Selling
and
administrative
 
Depreciation
and
amortization
 
Operating
income  (loss)
 
Capital
expenditures
 
Total
assets
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America Cruise Brands (a)
$
9,370

 
$
6,439

 
$
1,048

 
$
927

 
$
956

  
$
1,350

 
$
22,448

  
EAA Cruise Brands
5,906

 
4,137

 
686

 
599

 
471

(b)
642

 
16,126

  
Cruise Support
96

 
31

 
136

 
26

 
(97
)
 
108

 
1,016

  
Tour and Other (a)
210

 
143

 
9

 
36

 
22

 
49

 
514

(c) 
Intersegment elimination (a)
(126
)
 
(126
)
 
—

 
—

 
—

 
—

 
—

  
 
$
15,456

 
$
10,624

 
$
1,879

 
$
1,588

 
$
1,352

 
$
2,149

 
$
40,104

  
2012
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America Cruise Brands (a)
$
9,364

 
$
6,240

 
$
949

 
$
898

 
$
1,277

 
$
990

 
$
21,893

  
EAA Cruise Brands
5,827

 
4,010

 
650

 
561

 
433

(b) 
1,291

 
15,894

  
Cruise Support
86

 
22

 
114

 
28

 
(78
)
 
33

 
888

  
Tour and Other (a)
211

 
154

 
7

 
40

 
10

 
18

 
486

(c) 
Intersegment elimination (a)
(106
)
 
(106
)
 
—

 
—

 
—

 
—

 
—

  
 
$
15,382

 
$
10,320

 
$
1,720

 
$
1,527

 
$
1,642

 
$
2,332

 
$
39,161

  
2011
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America Cruise Brands (a)
$
8,921

 
$
5,848

 
$
938

 
$
869

 
$
1,266

 
$
1,232

 
$
21,642

  
EAA Cruise Brands
6,504

 
4,244

 
655

 
579

 
1,026

 
1,380

 
15,626

  
Cruise Support
90

 
3

 
103

 
31

 
(47
)
 
68

 
795

  
Tour and Other (a)
392

 
318

 
21

 
43

 
10

 
16

 
574

(c) 
Intersegment elimination (a)
(114
)
 
(114
)
 
—

 
—

 
—

 
—

 
—

  
 
$
15,793

 
$
10,299

 
$
1,717

 
$
1,522

 
$
2,255

  
$
2,696

 
$
38,637

  
 
(a)
In 2013 and 2012, a portion of the North America cruise brands’ segment revenues includes revenues for the tour portion of a cruise when a land tour package is sold along with a cruise by Holland America Line and Princess. These intersegment tour revenues, which are included in our Tour and Other segment, are eliminated directly against the North America cruise brands’ segment revenues and operating expenses in the line “Intersegment elimination.”

In 2011, a portion of Tour and Other segment revenues included revenues for the cruise portion of a tour when a cruise was sold along with a land tour package by Holland America Princess Alaska Tours. These intersegment cruise revenues, which were included in our North America cruise brands’ segment, were eliminated directly against the Tour and Other segment revenues and operating expenses in the line “Intersegment elimination.”
This change in 2012 from prior years is referred to as “the change in the accounting for our North America cruise brands and Tour and Other segments” and did not have a significant impact on either of these segments’ 2013, 2012 and 2011 operating income.
(b)
Includes $13 million in 2013 and $173 million in 2012 of impairment charges related to Ibero’s goodwill and trademarks.
(c)
Tour and Other segment assets primarily include hotels and lodges in the state of Alaska and the Canadian Yukon, motorcoaches used for sightseeing and charters, glass-domed railcars, which run on the Alaska Railroad, and our owned ships that we leased out under long-term charters to an unaffiliated entity.
Revenue by Geographic Area, Based on Where Guests are Sourced
Revenues by geographic areas, which are based on where our guests are sourced and not the cruise brands on which they sailed, were as follows (in millions):
 
  
Years Ended November 30,
 
2013
 
2012
 
2011
North America
$
7,738

 
$
7,952

 
$
7,835

Europe
5,426

 
5,367

 
5,961

Australia and Asia
1,772

 
1,506

 
1,528

Others
520

 
557

 
469

 
$
15,456

 
$
15,382

 
$
15,793