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Segment Information (Tables) | 12 Months Ended
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Nov. 30, 2019
Segment Reporting [Abstract] |
Schedule of Segment Reporting Information, by Segment | The operating segments within each of our NAA and EA reportable segments have been aggregated based on the similarity of their economic and other characteristics. Our Cruise Support segment includes our portfolio of leading port destinations and other services, all of which are operated for the benefit of our cruise brands. Our Tour and Other segment represents the hotel and transportation operations of Holland America Princess Alaska Tours and other operations.
| As of and for the years ended November 30,
(in millions) | Revenues |  | Operating costs and expenses |  | Selling and administrative |  | Depreciation and amortization |  | Operating income (loss) |  | Capital expenditures |  | Total assets
2019 |  |  |  |  |  |  |  |  |  |  |  |  |
NAA | $ | 13,612 |  |  | $ | 8,370 |  |  | $ | 1,427 |  |  | $ | 1,364 |  |  | $ | 2,451 |  |  | $ | 2,781 |  |  | $ | 27,102 |
EA | 6,650 |  |  | 4,146 |  |  | 744 |  |  | 645 |  |  | 1,115 |  |  | 2,462 |  |  | 15,473 |
Cruise Support | 173 |  |  | 125 |  |  | 281 |  |  | 115 |  |  | (347 | ) |  | 143 |  |  | 1,861 |
Tour and Other | 390 |  |  | 268 |  |  | 28 |  |  | 36 |  |  | 56 |  |  | 43 |  |  | 623 |
| $ | 20,825 |  |  | $ | 12,909 |  |  | $ | 2,480 |  |  | $ | 2,160 |  |  | $ | 3,276 |  |  | $ | 5,429 |  |  | $ | 45,058 |
2018 |  |  |  |  |  |  |  |  |  |  |  |  |
NAA | $ | 12,236 |  |  | $ | 7,180 |  |  | $ | 1,403 |  |  | $ | 1,264 |  |  | $ | 2,389 |  |  | $ | 2,614 |  |  | $ | 25,613 |
EA | 6,243 |  |  | 3,676 |  |  | 751 |  |  | 611 |  |  | 1,205 |  |  | 945 |  |  | 13,825 |
Cruise Support | 129 |  |  | 53 |  |  | 268 |  |  | 103 |  |  | (296 | ) |  | 38 |  |  | 2,303 |
Tour and Other | 272 |  |  | 180 |  |  | 28 |  |  | 39 |  |  | 26 |  |  | 152 |  |  | 660 |
| $ | 18,881 |  |  | $ | 11,089 |  |  | $ | 2,450 |  |  | $ | 2,017 |  |  | $ | 3,325 |  |  | $ | 3,749 |  |  | $ | 42,401 |
2017 |  |  |  |  |  |  |  |  |  |  |  |  |
NAA | $ | 11,442 |  |  | $ | 6,704 |  |  | $ | 1,337 |  |  | $ | 1,195 |  |  | $ | 2,117 |  | (a) | $ | 1,715 |  |  | $ | 24,430 |
EA | 5,703 |  |  | 3,568 |  |  | 667 |  |  | 561 |  |  | 907 |  |  | 793 |  |  | 14,149 |
Cruise Support | 129 |  |  | 66 |  |  | 246 |  |  | 53 |  |  | (235 | ) |  | 431 |  |  | 1,739 |
Tour and Other | 236 |  |  | 163 |  |  | 15 |  |  | 37 |  |  | 20 |  |  | 5 |  |  | 459 |
| $ | 17,510 |  |  | $ | 10,501 |  |  | $ | 2,265 |  |  | $ | 1,846 |  |  | $ | 2,809 |  |  | $ | 2,944 |  |  | $ | 40,778 |
(a) Includes $89 million of impairment charges related to NAA’s goodwill and trademarks.
Revenue by Geographic Area, Based on Where Guests are Sourced | Revenues by geographic areas, which are based on where our guests are sourced, were as follows:
| Years Ended November 30,
(in millions) | 2019 |  | 2018 |  | 2017
North America | $ | 11,502 |  |  | $ | 10,066 |  |  | $ | 9,195 |
Europe | 6,318 |  |  | 5,957 |  |  | 5,414 |
Australia and Asia | 2,632 |  |  | 2,530 |  |  | 2,604 |
Other | 373 |  |  | 327 |  |  | 297 |
| $ | 20,825 |  |  | $ | 18,881 |  |  | $ | 17,510 |

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