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v3.20.4

Consolidated Statements of Operations - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018
Revenues |  |  |
Earned premiums | $ 17,288 | $ 16,923 | $ 15,869
Fee income | 1,277 | 1,301 | 1,313
Net investment income | 1,846 | 1,951 | 1,780
Net realized capital gains (losses) | (14) | 395 | (112)
Other revenues | 126 | 170 | 105
Total revenues | 20,523 | 20,740 | 18,955
Benefits, losses and expenses |  |  |
Benefits, losses and loss adjustment expenses | 11,805 | 11,472 | 11,165
Amortization of deferred policy acquisition costs ("DAC") | 1,706 | 1,622 | 1,384
Insurance operating costs and other expenses | 4,480 | 4,580 | 4,281
Loss on extinguishment of debt | 0 | (90) | (6)
Reinsurance, Loss on Uncollectible Accounts in Period, Amount | 0 | 91 | 0
Interest expense | 236 | 259 | 298
Amortization of other intangible assets | 72 | 66 | 68
Restructuring and other costs | 104 | 0 | 0
Total benefits, losses and expenses | 18,403 | 18,180 | 17,202
Income from continuing operations before income taxes | 2,120 | 2,560 | 1,753
Income tax expense | 383 | 475 | 268
Income from continuing operations, net of tax | 1,737 | 2,085 | 1,485
Income from discontinued operations, net of tax | 0 | 0 | 322
Net income | 1,737 | 2,085 | 1,807
Preferred stock dividends | 21 | 21 | 6
Net income available to common stockholders | $ 1,716 | $ 2,064 | $ 1,801
Earnings per common share |  |  |
Income (loss) from continuing operations Basic | $ 4.79 | $ 5.72 | $ 4.13
Income (loss) from continuing operations Diluted | 4.76 | 5.66 | 4.06
Net income (loss) Basic | 4.79 | 5.72 | 5.03
Net income (loss) Diluted | $ 4.76 | $ 5.66 | $ 4.95

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- Definition Amount of realized gain (loss) on investment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 944 -SubTopic 220 -Section S99 -Paragraph 1 -Subparagraph (SX 210.7-04.3(a)) -URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263 + Details
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- Definition Amount of the write-down or write-off of a receivable from a reinsurer. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 326 -SubTopic 20 -Section 50 -Paragraph 13 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=121599337&loc=SL82919249-210447 + Details
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- Definition Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB Topic 5.P.3) -URI http://asc.fasb.org/extlink&oid=115931487&loc=d3e140864-122747 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 50 -Paragraph 1 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=6394359&loc=d3e17939-110869 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=121586364&loc=d3e3602-108585 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4(b)) -URI http://asc.fasb.org/extlink&oid=115931487&loc=d3e140904-122747 + Details
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