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Segment Information
 12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Segment Information
4. SEGMENT INFORMATION
The Company conducts business principally in five reporting segments including Commercial Lines, Personal Lines, Property & Casualty Other Operations, Group Benefits and Hartford Funds, as well as a Corporate category.
Over 95% of the Company’s revenues are generated in the United States (“U.S.”). The remaining revenues are generated in Europe and other international locations.
We report our results of operations consistent with the manner in which our chief operating decision maker ("CODM") reviews the business to assess performance, make operating decisions and allocate resources. The Company’s reporting segments, as well as the Corporate category, are as follows:
Commercial Lines
Commercial Lines provides workers’ compensation, property, automobile, general liability, umbrella, professional liability, bond, marine, livestock and assumed reinsurance to businesses in the U.S. and internationally, along with a variety of customized insurance products and risk management services including professional liability, bond, surety, and specialty casualty coverages.
Personal Lines
Personal Lines provides standard automobile, homeowners and personal umbrella coverages to individuals across the U.S., including a special program designed exclusively for members of AARP. This agreement provides an important competitive advantage given the size of the 50 plus population and the strength of the AARP brand. During the second quarter of 2020, the Company extended this agreement through December 31, 2032.
Property & Casualty Other Operations
Property & Casualty Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued writing new business and includes substantially all of the Company’s asbestos and environmental exposures.
Group Benefits
Group Benefits provides employers, associations and financial institutions with group life, accident and disability coverage, along with other products and services, including voluntary benefits, and group retiree health.
Hartford Funds
Hartford Funds offers investment products for retail and retirement accounts and provides investment management and administrative services such as product design, implementation and oversight. This business also manages a portion of the mutual funds which support the variable annuity products within the life and annuity business sold in May 2018.
Corporate
The Company includes in the Corporate category discontinued operations related to the life and annuity business sold in May 2018, reserves for run-off structured settlement and terminal funding agreement liabilities, restructuring costs, capital raising activities (including debt financing and related interest expense), transaction expenses incurred in connection with an acquisition, certain purchase accounting adjustments related to goodwill and
other expenses not allocated to the reporting segments. Corporate also includes investment management fees and expenses related to managing third party business, including management of the invested assets of Talcott Resolution Life, Inc. and its subsidiaries ("Talcott Resolution"). In addition, Corporate includes a 9.7% ownership interest in the legal entity that acquired the life and annuity business sold in 2018. For further discussion of continued involvement in the life and annuity business sold, see Note 22 - Business Dispositions and Discontinued Operations.
Financial Measures and Other Segment Information
Certain transactions between segments occur during the year that primarily relate to tax settlements, insurance coverage, expense reimbursements, services provided, investment transfers and capital contributions. In addition, certain inter-segment transactions occur that relate to interest income on allocated surplus. Consolidated net investment income is unaffected by such transactions.
Revenues
 For the years ended December 31,
202020192018
Earned premiums and fee income:   
Commercial Lines
Workers’ compensation$3,034 $3,314 $3,341 
Liability1,401 1,064 653 
Marine251 147 — 
Package business1,540 1,471 1,364 
Property793 728 618 
Professional liability595 447 254 
Bond274 261 241 
Assumed reinsurance298 180 — 
Automobile754 713 610 
Total Commercial Lines8,940 8,325 7,081 
Personal Lines   
Automobile2,081 2,248 2,398 
Homeowners961 987 1,041 
Total Personal Lines [1]3,042 3,235 3,439 
Property & Casualty Other Operations— 2 — 
Group Benefits   
Group disability2,832 2,828 2,746 
Group life2,434 2,521 2,611 
Other270 254 241 
Total Group Benefits5,536 5,603 5,598 
Hartford Funds
Mutual fund and ETP903 907 932 
Talcott Resolution life and annuity separate accounts [2]86 92 100 
Total Hartford Funds989 999 1,032 
Corporate58 60 32 
Total earned premiums and fee income18,565 18,224 17,182 
Total net investment income1,846 1,951 1,780 
Net realized capital gains (losses)(14)395 (112)
Other revenues126 170 105 
Total revenues$20,523 $20,740 $18,955 
[1]For 2020, 2019 and 2018, AARP members accounted for earned premiums of $2.8 billion, $2.9 billion and $3.0 billion, respectively.
[2]Represents revenues earned on the life and annuity separate account AUM sold in May 2018 that is still managed by the Company's Hartford Funds segment.

Net Income
For the years ended December 31,
202020192018
Commercial Lines$856 $1,192 $1,212 
Personal Lines718 318 (32)
Property & Casualty Other Operations(168)61 15 
Group Benefits383 536 340 
Hartford Funds170 149 148 
Corporate(222)(171)124 
Net income$1,737 $2,085 $1,807 
Preferred stock dividends21 21 6 
Net income available to common stockholders$1,716 $2,064 $1,801 
Net Investment Income
For the years ended December 31,
202020192018
Commercial Lines$1,160 $1,129 $997 
Personal Lines157 179 155 
Property & Casualty Other Operations55 84 90 
Group Benefits448 486 474 
Hartford Funds4 7 5 
Corporate22 66 59 
Net investment income$1,846 $1,951 $1,780 
Amortization of DAC
For the years ended December 31,
202020192018
Commercial Lines$1,397 $1,296 $1,048 
Personal Lines244 259 275 
Group Benefits50 54 45 
Hartford Funds14 12 16 
Corporate1 1 — 
Total amortization of DAC$1,706 $1,622 $1,384 
Amortization of Other Intangible Assets
For the years ended December 31,
202020192018
Commercial Lines$28 $18 $4 
Personal Lines4 6 4 
Group Benefits40 41 60 
Corporate— 1 — 
Total amortization of other intangible assets$72 $66 $68 
Income Tax Expense (Benefit)

For the years ended December 31,
202020192018
Commercial Lines$176 $270 $267 
Personal Lines184 76 (19)
Property & Casualty Other Operations(46)12 (7)
Group Benefits88 126 84 
Hartford Funds44 37 38 
Corporate(63)(46)(95)
 Total income tax expense$383 $475 $268 
Assets
 As of December 31,
20202019
Commercial Lines$45,482 $42,041 
Personal Lines5,969 6,310 
Property & Casualty Other Operations3,505 3,560 
Group Benefits14,732 14,595 
Hartford Funds662 634 
Corporate 3,761 3,677 
Total assets$74,111 $70,817 
Revenue from Non-Insurance Contracts with Customers
For the years ended December 31,
Revenue Line Item202020192018
Commercial Lines
Installment billing feesFee income$30 $35 $34 
Personal Lines
Installment billing feesFee income34 37 40 
Insurance servicing revenuesOther revenues81 83 84 
Group Benefits
Administrative servicesFee income175 180 175 
Hartford Funds
Advisor, distribution and other management feesFee income901 911 947 
Other feesFee income88 88 85 
Corporate
Investment management and other feesFee income49 50 32 
Transition service revenuesOther revenues2 20 21 
Total non-insurance revenues with customers$1,360 $1,404 $1,418