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Premiums Receivable - Rollforward of Premiums Receivable and Agents' Balances (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss $ (134) $ (183) $ (152) $ (145)
Premium Receivable, Credit Loss Expense (Reversal) 1 2 8 83
Premium Receivable, Allowance for Credit Loss, Writeoff (13) (12) (43) (35)
Premium Receivable, Allowance for Credit Loss, Recovery 2 1 7 4
Premium Receivable, Allowance for Credit Loss (124) (174) (124) (174)
Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss (97) (139) (117) (85)
Premium Receivable, Credit Loss Expense (Reversal) 1 2 6 78
Premium Receivable, Allowance for Credit Loss, Writeoff (13) (12) (43) (35)
Premium Receivable, Allowance for Credit Loss, Recovery 2 1 7 4
Premium Receivable, Allowance for Credit Loss (87) (130) (87) (130)
Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss (37) (44) (35) (60)
Premium Receivable, Credit Loss Expense (Reversal) 0 0 2 5
Premium Receivable, Allowance for Credit Loss, Writeoff 0 0 0 0
Premium Receivable, Allowance for Credit Loss, Recovery 0 0 0 0
Premium Receivable, Allowance for Credit Loss $ (37) $ (44) $ (37) (44)
Cumulative Effect, Period of Adoption, Adjustment [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss       23
Cumulative Effect, Period of Adoption, Adjustment [Member] | Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss       2
Cumulative Effect, Period of Adoption, Adjustment [Member] | Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member] | Accounting Standards Update 2016-13 [Member] | Premiums Receivable [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss       21
Cumulative Effect, Period of Adoption, Adjusted Balance [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss       (122)
Cumulative Effect, Period of Adoption, Adjusted Balance [Member] | Premiums Receivable, Due in One Year or Less, Excluding Receivables for Loss within a Deductible and Retrospectively-Rated Policy Premiums [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss       (83)
Cumulative Effect, Period of Adoption, Adjusted Balance [Member] | Premiums Receivable, Loss Within a Deductible and Retrospectively-Rated Policy Premiums [Member]        
Premium Receivable, Allowance for Credit Loss [Roll Forward]        
Premium Receivable, Allowance for Credit Loss       $ (39)