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Segment Information - Disaggregation of revenues (Details) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018
Disaggregation of Revenue [Line Items] |  |
Revenues | $ 298,504 | $ 262,256
North America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 211,250 | 176,846
Latin America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 14,134 | 23,992
EMEA [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 48,587 | 40,220
Asia Pacific [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 24,533 | 21,198
On-Premises Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 109,657 | 113,204
SaaS Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 73,709 | 63,369
Scores Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 115,138 | 85,683
Scores |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 115,138 | 85,683
Scores | North America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 110,197 | 82,073
Scores | Latin America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 284 | 514
Scores | EMEA [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 1,538 | 1,534
Scores | Asia Pacific [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 3,119 | 1,562
Scores | On-Premises Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 0 | 0
Scores | SaaS Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 0 | 0
Scores | Scores Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 115,138 | 85,683
Decision Management Software |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 31,188 | 28,914
Decision Management Software | North America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 15,587 | 13,824
Decision Management Software | Latin America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 4,333 | 5,225
Decision Management Software | EMEA [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 7,265 | 6,124
Decision Management Software | Asia Pacific [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 4,003 | 3,741
Decision Management Software | On-Premises Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 23,679 | 23,609
Decision Management Software | SaaS Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 7,509 | 5,305
Decision Management Software | Scores Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 0 | 0
Applications |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 152,178 | 147,659
Applications | North America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 85,466 | 80,949
Applications | Latin America [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 9,517 | 18,253
Applications | EMEA [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 39,784 | 32,562
Applications | Asia Pacific [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 17,411 | 15,895
Applications | On-Premises Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 85,978 | 89,595
Applications | SaaS Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | 66,200 | 58,064
Applications | Scores Products [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Revenues | $ 0 | $ 0
Revenue from Contract with Customer Benchmark [Member] |  |
Disaggregation of Revenue [Line Items] |  |
Concentration Risk, Percentage | 100.00% | 100.00%
Revenue from Contract with Customer Benchmark [Member] | Scores |  |
Disaggregation of Revenue [Line Items] |  |
Concentration Risk, Percentage | 39.00% | 33.00%
Revenue from Contract with Customer Benchmark [Member] | Decision Management Software |  |
Disaggregation of Revenue [Line Items] |  |
Concentration Risk, Percentage | 10.00% | 11.00%
Revenue from Contract with Customer Benchmark [Member] | Applications |  |
Disaggregation of Revenue [Line Items] |  |
Concentration Risk, Percentage | 51.00% | 56.00%

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