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v3.20.1

Segment Information - Disaggregation of revenues (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Mar. 31, 2020 | Mar. 31, 2019 | Mar. 31, 2020 | Mar. 31, 2019
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 307,971 | $ 278,234 | $ 606,475 | $ 540,490
North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 223,156 | 204,317 | 434,406 | 381,163
Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 18,208 | 11,365 | 32,342 | 35,357
EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 42,911 | 41,883 | 91,498 | 82,103
Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 23,696 | 20,669 | 48,229 | 41,867
On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 105,188 | 107,036 | 214,845 | 220,240
SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 73,635 | 66,795 | 147,344 | 130,164
Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 129,148 | 104,403 | 244,286 | 190,086
Scores |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 129,148 | 104,403 | 244,286 | 190,086
Scores | North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 123,249 | 100,491 | 233,446 | 182,564
Scores | Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 2,619 | 1,368 | 2,903 | 1,882
Scores | EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 1,720 | 1,472 | 3,258 | 3,006
Scores | Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 1,560 | 1,072 | 4,679 | 2,634
Scores | On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 0 | 0 | 0 | 0
Scores | SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 0 | 0 | 0 | 0
Scores | Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 129,148 | 104,403 | 244,286 | 190,086
Decision Management Software |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 38,544 | 32,016 | 69,732 | 60,930
Decision Management Software | North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 21,007 | 16,600 | 36,594 | 30,424
Decision Management Software | Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 5,917 | 3,327 | 10,250 | 8,552
Decision Management Software | EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 6,920 | 7,173 | 14,185 | 13,297
Decision Management Software | Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 4,700 | 4,916 | 8,703 | 8,657
Decision Management Software | On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 28,847 | 25,725 | 52,526 | 49,334
Decision Management Software | SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 9,697 | 6,291 | 17,206 | 11,596
Decision Management Software | Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 0 | 0 | 0 | 0
Applications |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 140,279 | 141,815 | 292,457 | 289,474
Applications | North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 78,900 | 87,226 | 164,366 | 168,175
Applications | Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 9,672 | 6,670 | 19,189 | 24,923
Applications | EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 34,271 | 33,238 | 74,055 | 65,800
Applications | Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 17,436 | 14,681 | 34,847 | 30,576
Applications | On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 76,341 | 81,311 | 162,319 | 170,906
Applications | SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 63,938 | 60,504 | 130,138 | 118,568
Applications | Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 0 | $ 0 | $ 0 | $ 0
Revenue from Contract with Customer Benchmark [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 100.00% | 100.00% | 100.00% | 100.00%
Revenue from Contract with Customer Benchmark [Member] | Scores |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 42.00% | 38.00% | 40.00% | 35.00%
Revenue from Contract with Customer Benchmark [Member] | Decision Management Software |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 12.00% | 11.00% | 12.00% | 11.00%
Revenue from Contract with Customer Benchmark [Member] | Applications |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 46.00% | 51.00% | 48.00% | 54.00%

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