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Revenue from Contracts with Customers (Tables)
12 Months Ended
Sep. 30, 2021
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following tables provide information about disaggregated revenue by primary geographical market:

Year Ended September 30, 2021
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$633,497 $416,436 $1,049,933 80 %
Europe, Middle East and Africa11,881 178,515 190,396 14 %
Asia Pacific8,769 67,438 76,207 %
      Total$654,147 $662,389 $1,316,536 100 %
Year Ended September 30, 2020
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$514,909 $477,316 $992,225 76 %
Europe, Middle East and Africa6,385 197,199 203,584 16 %
Asia Pacific7,253 91,500 98,753 %
      Total$528,547 $766,015 $1,294,562 100 %


Year Ended September 30, 2019
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$409,369 $463,083 $872,452 75 %
Europe, Middle East and Africa6,359 188,827 195,186 17 %
Asia Pacific5,449 86,996 92,445 %
      Total$421,177 $738,906 $1,160,083 100 %
The following table provides information about disaggregated revenue for our Software segment by deployment method:
Year Ended September 30,Percentage of revenues
202120202019202120202019
(Dollars in thousands)
On-premises software$266,452 $347,532 $342,848 51 %59 %62 %
SaaS software251,436 237,044 214,120 49 %41 %38 %
     Total$517,888 $584,576 $556,968 100 %100 %100 %
The following table provides information about disaggregated revenue for our Software segment by product features:
Year Ended September 30,Percentage of revenues
202120202019202120202019
(Dollars in thousands)
Platform software (*)$66,884 $65,665 $39,175 13 %11 %%
Non-Platform software451,004 518,911 517,793 87 %89 %93 %
     Total$517,888 $584,576 $556,968 100 %100 %100 %
(*) The FICO platform software is a set of interoperable services which use software assets owned and/or governed by FICO for building solutions and which conform to FICO architectural standards based on key elements of Cloud Native Computing design principles. These standards encompass shared security context and pre-integration using FICO standard application programming interfaces for all services.
The following table provides information about disaggregated revenue for our Software segment by timing of revenue recognition:

Year Ended September 30,Percentage of revenues
202120202019202120202019
(Dollars in thousands)
Software recognized at a point time (1)
$59,024 $127,666 $111,308 11 %22 %20 %
Software recognized over contract term (2)
458,864 456,910 445,660 89 %78 %80 %
     Total$517,888 $584,576 $556,968 100 %100 %100 %
(1)Includes license portion of our on-premises subscription software and perpetual license, both of which are recognized when the software is made available to the customer, or at the start of the subscription.
(2)Includes maintenance portion and usage-based fees of our on-premises subscription software, maintenance revenue on perpetual licenses, as well as SaaS revenue.
The following table provides information about disaggregated revenue for our Scores segment by distribution method:

Year Ended September 30,Percentage of revenues
202120202019202120202019
(Dollars in thousands)
Business-to-business Scores$446,538 $381,929 $302,103 68 %72 %72 %
Business-to-consumer Scores207,609 146,618 119,074 32 %28 %28 %
     Total$654,147 $528,547 $421,177 100 %100 %100 %
Receivables
Receivables at September 30, 2021 and 2020 consisted of the following: 
 September 30,
 20212020
 (In thousands)
Billed$198,305 $211,776 
Unbilled155,408 181,550 
353,713 393,326 
Less: allowance for doubtful accounts(4,154)(5,072)
Net receivables349,559 388,254 
    Less: long-term receivables *(37,452)(54,074)
    Short-term receivables *$312,107 $334,180 
(*) Short-term receivables and long-term receivables were recorded in accounts receivable, net and other assets, respectively, within the accompanying consolidated balance sheets.
Accounts Receivable, Allowance for Credit Loss
Activity in the allowance for doubtful accounts was as follows: 
 Year Ended September 30,
 20212020
 (In thousands)
Allowance for doubtful accounts, beginning balance$5,072 $2,568 
Add: expense652 3,199 
Less: write-offs (net of recoveries)(1,570)(695)
Allowance for doubtful accounts, ending balance$4,154 $5,072 
Contract with Customer, Asset and Liability Significant changes in the deferred revenues balances are as follows:
Year Ended September 30,
20212020
(In thousands)
Deferred revenues, beginning balance$122,141 $116,320 
Revenue recognized that was included in the deferred revenues balance at the beginning of the period(84,735)(101,640)
Decrease due to divestiture of the C&R business(16,671)— 
Increases due to billings, excluding amounts recognized as revenue during the period90,028 107,461 
Deferred revenues, ending balance (*)$110,763 $122,141 
(*) Ending balance at September 30, 2021 included current portion of $105.4 million and long-term portion of $5.4 million that were recorded in deferred revenue and other liabilities, respectively, within the consolidated balance sheets. Ending balance at September 30, 2020 included current portion of $115.1 million and long-term portion of $7.0 million that were recorded in deferred revenue and other liabilities, respectively, within the consolidated balance sheets.