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v3.21.1

Segment Information - Disaggregation of revenues (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Mar. 31, 2021 | Mar. 31, 2020 | Mar. 31, 2021 | Mar. 31, 2020
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 331,361 | $ 307,971 | $ 643,775 | $ 606,475
North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 246,678 | 223,156 | 482,972 | 434,406
Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 14,781 | 18,208 | 27,224 | 32,342
EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 49,675 | 42,911 | 95,223 | 91,498
Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 20,227 | 23,696 | 38,356 | 48,229
On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 88,469 | 105,188 | 182,467 | 214,845
SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 74,173 | 73,635 | 147,938 | 147,344
Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 168,719 | 129,148 | 313,370 | 244,286
Scores |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 168,719 | 129,148 | 313,370 | 244,286
Scores | North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 159,047 | 123,249 | 299,457 | 233,446
Scores | Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 2,740 | 2,619 | 3,043 | 2,903
Scores | EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 5,642 | 1,720 | 7,355 | 3,258
Scores | Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 1,290 | 1,560 | 3,515 | 4,679
Scores | On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 0 | 0 | 0 | 0
Scores | SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 0 | 0 | 0 | 0
Scores | Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 168,719 | 129,148 | 313,370 | 244,286
Decision Management Software |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 33,128 | 38,544 | 65,530 | 69,732
Decision Management Software | North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 17,514 | 21,007 | 34,061 | 36,594
Decision Management Software | Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 2,929 | 5,917 | 5,842 | 10,250
Decision Management Software | EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 9,120 | 6,920 | 17,698 | 14,185
Decision Management Software | Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 3,565 | 4,700 | 7,929 | 8,703
Decision Management Software | On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 22,287 | 28,847 | 45,065 | 52,526
Decision Management Software | SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 10,841 | 9,697 | 20,465 | 17,206
Decision Management Software | Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 0 | 0 | 0 | 0
Applications |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 129,514 | 140,279 | 264,875 | 292,457
Applications | North America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 70,117 | 78,900 | 149,454 | 164,366
Applications | Latin America [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 9,112 | 9,672 | 18,339 | 19,189
Applications | EMEA [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 34,913 | 34,271 | 70,170 | 74,055
Applications | Asia Pacific [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 15,372 | 17,436 | 26,912 | 34,847
Applications | On-Premises Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 66,182 | 76,341 | 137,402 | 162,319
Applications | SaaS Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 63,332 | 63,938 | 127,473 | 130,138
Applications | Scores Products [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 0 | $ 0 | $ 0 | $ 0
Revenue from Contract with Customer Benchmark [Member] |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 100.00% | 100.00% | 100.00% | 100.00%
Revenue from Contract with Customer Benchmark [Member] | Scores |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 51.00% | 42.00% | 49.00% | 40.00%
Revenue from Contract with Customer Benchmark [Member] | Decision Management Software |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 10.00% | 12.00% | 10.00% | 12.00%
Revenue from Contract with Customer Benchmark [Member] | Applications |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Concentration Risk, Percentage | 39.00% | 46.00% | 41.00% | 48.00%

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