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Revenue from Contracts with Customers (Tables)
12 Months Ended
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following tables provide information about disaggregated revenue by primary geographical market:

Year Ended September 30, 2023
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$763,874 $523,076 $1,286,950 85 %
Europe, Middle East and Africa5,802 135,562 141,364 %
Asia Pacific4,152 81,091 85,243 %
      Total$773,828 $739,729 $1,513,557 100 %
Year Ended September 30, 2022
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$691,006 $439,705 $1,130,711 82 %
Europe, Middle East and Africa4,475 142,824 147,299 11 %
Asia Pacific11,162 88,098 99,260 %
      Total$706,643 $670,627 $1,377,270 100 %

Year Ended September 30, 2021
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$633,497 $416,436 $1,049,933 80 %
Europe, Middle East and Africa11,881 178,515 190,396 14 %
Asia Pacific8,769 67,438 76,207 %
      Total$654,147 $662,389 $1,316,536 100 %
The following table provides information about disaggregated revenue for our Software segment by deployment method:
Year Ended September 30,Percentage of revenues
202320222021202320222021
(Dollars in thousands)
On-premises software$292,763 $280,649 $266,452 46 %50 %51 %
SaaS software347,419 284,102 251,436 54 %50 %49 %
Total on-premises and SaaS software$640,182 $564,751 $517,888 100 %100 %100 %
The following table provides information about disaggregated revenue for our Software segment by product features:
Year Ended September 30,Percentage of revenues
202320222021202320222021
(Dollars in thousands)
Platform software (*)
$154,750 $116,252 $66,884 24 %21 %13 %
Non-Platform software485,432 448,499 451,004 76 %79 %87 %
Total on-premises and SaaS software$640,182 $564,751 $517,888 100 %100 %100 %
(*) FICO platform software is a set of interoperable capabilities which use software assets owned and/or governed by FICO for building solutions and services which conform to FICO architectural standards based on key elements of Cloud Native Computing design principles. These standards encompass shared security context and access using FICO standard application programming interfaces.
The following table provides information about disaggregated revenue for our Software segment by timing of revenue recognition:
Year Ended September 30,Percentage of revenues
202320222021202320222021
(Dollars in thousands)
Software recognized at a point in time (1)
$72,843 $75,647 $59,024 11 %13 %11 %
Software recognized over contract term (2)
567,339 489,104 458,864 89 %87 %89 %
     Total on-premises and SaaS
 software
$640,182 $564,751 $517,888 100 %100 %100 %
(1)Includes license portion of our on-premises subscription software and perpetual license, both of which are recognized when the software is made available to the customer, or at the start of the subscription.
(2)Includes maintenance portion and usage-based fees of our on-premises subscription software, maintenance revenue on perpetual licenses, as well as SaaS revenue.
The following table provides information about disaggregated revenue for our Scores segment by distribution method:
Year Ended September 30,Percentage of revenues
202320222021202320222021
(Dollars in thousands)
Business-to-business Scores$560,995 $475,442 $446,538 72 %67 %68 %
Business-to-consumer Scores212,833 231,201 207,609 28 %33 %32 %
     Total$773,828 $706,643 $654,147 100 %100 %100 %
Receivables
Receivables at September 30, 2023 and 2022 consisted of the following: 
 September 30,
 20232022
 (In thousands)
Billed$234,745 $203,351 
Unbilled203,896 165,386 
438,641 368,737 
Less: allowance for doubtful accounts(4,978)(4,218)
Net receivables433,663 364,519 
    Less: long-term receivables (*)
(45,716)(42,109)
    Short-term receivables (*)
$387,947 $322,410 
(*) Short-term receivables and long-term receivables were recorded in accounts receivable, net and other assets, respectively, within the accompanying consolidated balance sheets.
Accounts Receivable, Allowance for Credit Loss
Activity in the allowance for doubtful accounts was as follows: 
 Year Ended September 30,
 20232022
 (In thousands)
Allowance for doubtful accounts, beginning balance$4,218 $4,154 
Add: expense1,475 2,300 
Less: write-offs (net of recoveries)(715)(2,236)
Allowance for doubtful accounts, ending balance$4,978 $4,218 
Contract with Customer, Asset and Liability Significant changes in the deferred revenues balances are as follows:
Year Ended September 30,
20232022
(In thousands)
Deferred revenues, beginning balance$126,560 $110,763 
Revenue recognized that was included in the deferred revenues balance at the beginning of the period(113,341)(95,286)
Increases due to billings, excluding amounts recognized as revenue during the period130,016 111,083 
Deferred revenues, ending balance (*)
$143,235 $126,560 
(*) Deferred revenues at September 30, 2023 included current portion of $136.7 million and long-term portion of $6.5 million that were recorded in deferred revenue and other liabilities, respectively, within the consolidated balance sheets. Deferred revenues at September 30, 2022 included current portion of $120.0 million and long-term portion of $6.6 million that were recorded in deferred revenue and other liabilities, respectively, within the consolidated balance sheets.