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Revenue - Disaggregate Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Disaggregation of Revenue        
Revenue from contract with client $ 2,106 $ 2,258 $ 4,172 $ 4,406
Recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 1,744 1,728 3,469 3,435
Non-recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 362 530 703 971
North America        
Disaggregation of Revenue        
Revenue from contract with client 1,584 1,641 3,117 3,225
All others        
Disaggregation of Revenue        
Revenue from contract with client 522 617 1,055 1,181
Processing and services        
Disaggregation of Revenue        
Revenue from contract with client 1,530 1,520 3,042 3,007
License and software related        
Disaggregation of Revenue        
Revenue from contract with client 320 349 654 656
Professional services        
Disaggregation of Revenue        
Revenue from contract with client 195 342 371 648
Hardware and other        
Disaggregation of Revenue        
Revenue from contract with client 61 47 105 95
Operating Segments | IFS        
Disaggregation of Revenue        
Revenue from contract with client 1,124 1,087 2,185 2,124
Operating Segments | IFS | Recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 991 939 1,942 1,852
Operating Segments | IFS | Non-recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 133 148 243 272
Operating Segments | IFS | North America        
Disaggregation of Revenue        
Revenue from contract with client 1,079 1,049 2,096 2,048
Operating Segments | IFS | All others        
Disaggregation of Revenue        
Revenue from contract with client 45 38 89 76
Operating Segments | IFS | Processing and services        
Disaggregation of Revenue        
Revenue from contract with client 936 884 1,831 1,734
Operating Segments | IFS | License and software related        
Disaggregation of Revenue        
Revenue from contract with client 92 102 178 196
Operating Segments | IFS | Professional services        
Disaggregation of Revenue        
Revenue from contract with client 43 56 80 104
Operating Segments | IFS | Hardware and other        
Disaggregation of Revenue        
Revenue from contract with client 53 45 96 90
Operating Segments | GFS        
Disaggregation of Revenue        
Revenue from contract with client 899 1,086 1,826 2,089
Operating Segments | GFS | Recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 680 710 1,379 1,409
Operating Segments | GFS | Non-recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 219 376 447 680
Operating Segments | GFS | North America        
Disaggregation of Revenue        
Revenue from contract with client 434 519 886 1,009
Operating Segments | GFS | All others        
Disaggregation of Revenue        
Revenue from contract with client 465 567 940 1,080
Operating Segments | GFS | Processing and services        
Disaggregation of Revenue        
Revenue from contract with client 521 556 1,064 1,106
Operating Segments | GFS | License and software related        
Disaggregation of Revenue        
Revenue from contract with client 228 246 475 447
Operating Segments | GFS | Professional services        
Disaggregation of Revenue        
Revenue from contract with client 150 284 287 536
Operating Segments | GFS | Hardware and other        
Disaggregation of Revenue        
Revenue from contract with client 0 0 0 0
Corporate, Non-Segment        
Disaggregation of Revenue        
Revenue from contract with client 83 85 161 193
Corporate, Non-Segment | Recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 73 79 148 174
Corporate, Non-Segment | Non-recurring fees        
Disaggregation of Revenue        
Revenue from contract with client 10 6 13 19
Corporate, Non-Segment | North America        
Disaggregation of Revenue        
Revenue from contract with client 71 73 135 168
Corporate, Non-Segment | All others        
Disaggregation of Revenue        
Revenue from contract with client 12 12 26 25
Corporate, Non-Segment | Processing and services        
Disaggregation of Revenue        
Revenue from contract with client 73 80 147 167
Corporate, Non-Segment | License and software related        
Disaggregation of Revenue        
Revenue from contract with client 0 1 1 13
Corporate, Non-Segment | Professional services        
Disaggregation of Revenue        
Revenue from contract with client 2 2 4 8
Corporate, Non-Segment | Hardware and other        
Disaggregation of Revenue        
Revenue from contract with client $ 8 $ 2 $ 9 $ 5