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Condensed Consolidated Financial Statement Details - Intangible Assets, Software and Impairments - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Finite-Lived Intangible Assets [Line Items]        
Amortization expense of intangible assets $ 534 $ 595 $ 1,636 $ 1,789
Asset impairments 17 202 104 202
Software and Deferred Contract Cost Assets        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments       202
Property and Equipment        
Finite-Lived Intangible Assets [Line Items]        
Depreciation expense 56 62 192 195
Software        
Finite-Lived Intangible Assets [Line Items]        
Amortization expense 261 303 822 758
Platform Initiatives        
Finite-Lived Intangible Assets [Line Items]        
Software amortization expense 31 83 140 $ 83
Platform Initiatives | Software and Deferred Contract Cost Assets        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments 17 $ 202    
Customer relationships        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net 8,919   8,919  
Trademarks and Other Intangible Assets        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net $ 281   $ 281