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Condensed Consolidated Financial Statement Details - Intangible Assets, Software and Impairments - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Finite-Lived Intangible Assets [Line Items]        
Amortization expense of intangible assets $ 499 $ 545 $ 996 $ 1,102
Asset impairments 6,841 29 6,841 87
Non-Strategic Business        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments   29   29
Real-Estate Related Assets        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments       58
Property and Equipment        
Finite-Lived Intangible Assets [Line Items]        
Depreciation expense 56 64 114 137
Software        
Finite-Lived Intangible Assets [Line Items]        
Amortization expense 246 274 497 561
Platform Initiatives        
Finite-Lived Intangible Assets [Line Items]        
Software amortization expense 11 $ 47 27 $ 109
Customer relationships        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net 7,894   7,894  
Trademarks and Other Intangible Assets        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net $ 190   $ 190