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Condensed Consolidated Financial Statement Details - Intangible Assets, Software and Impairments - Narrative (Details) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2023 | Sep. 30, 2022 | Sep. 30, 2023 | Sep. 30, 2022
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Amortization expense of intangible assets | $ 170 | $ 182 | $ 512 | $ 547
Asset impairments | 7 | 17 | 8 | 86
Termination Of Certain Internally Developed Software Projects |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Asset impairments | 7 |  | 8 |
Certain Software Rendered Obsolete By the Company's Platform Modernization Initiatives |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Asset impairments |  | 17 |  |
Real-Estate Related Assets |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Asset impairments |  |  |  | 43
Non-Strategic Business |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Asset impairments |  |  |  | 26
Property and Equipment |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Depreciation expense | 41 | 41 | 124 | 142
Software |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Amortization expense | 148 | 161 | 452 | 491
Platform Initiatives |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Software amortization expense | 5 | $ 14 | 18 | $ 66
Customer Relationships |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Finite-lived intangible assets, net | 1,840 |  | 1,840 |
Trademarks and Other Intangible Assets |  |  |  |
Finite-Lived Intangible Assets [Line Items] |  |  |  |
Finite-lived intangible assets, net | $ 107 |  | $ 107 |

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- Definition The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets. As a noncash expense, this element is added back to net income when calculating cash provided by or used in operations using the indirect method. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section 45 -Paragraph 28 -Subparagraph (b) -SubTopic 10 -Topic 230 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482740/230-10-45-28 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 45 -Paragraph 2 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482686/350-30-45-2 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 50 -Paragraph 2 -Subparagraph (a)(2) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482665/350-30-50-2 + Details
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