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Condensed Consolidated Financial Statement Details - Intangible Assets, Software and Impairments - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Finite-Lived Intangible Assets [Line Items]        
Amortization expense of intangible assets $ 170 $ 182 $ 512 $ 547
Asset impairments 7 17 8 86
Termination Of Certain Internally Developed Software Projects        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments 7   8  
Certain Software Rendered Obsolete By the Company's Platform Modernization Initiatives        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments   17    
Real-Estate Related Assets        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments       43
Non-Strategic Business        
Finite-Lived Intangible Assets [Line Items]        
Asset impairments       26
Property and Equipment        
Finite-Lived Intangible Assets [Line Items]        
Depreciation expense 41 41 124 142
Software        
Finite-Lived Intangible Assets [Line Items]        
Amortization expense 148 161 452 491
Platform Initiatives        
Finite-Lived Intangible Assets [Line Items]        
Software amortization expense 5 $ 14 18 $ 66
Customer Relationships        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net 1,840   1,840  
Trademarks and Other Intangible Assets        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net $ 107   $ 107