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Segment Information
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Segment Information Segment Information
As described in Note 1, effective as of the third quarter of 2023, the Company reports its financial performance based on the following segments: Banking Solutions, Capital Market Solutions and Corporate and Other. Below is a summary of each segment.

Banking Solutions ("Banking")

The Banking segment is focused on serving financial institutions with core processing software, transaction processing software and complementary applications and services, many of which interact directly with core processing software. We sell these solutions on either a bundled or stand-alone basis. Clients in this segment include global financial institutions, U.S. regional and community banks, credit unions and commercial lenders, as well as government institutions and other commercial organizations. We provide our clients integrated solutions characterized by multi-year processing contracts that generate recurring revenue. The predictable nature of cash flows generated from the Banking segment provides opportunities for further investments in innovation, integration, information and security, and compliance in a cost-effective manner.

Capital Market Solutions ("Capital Markets")

The Capital Markets segment is focused on serving global financial services clients and corporations with a broad array of buy- and sell-side, treasury, risk management and lending solutions. Clients in this segment include asset managers, private equity firms, sell-side securities brokerage and trading firms, insurers, asset and auto financiers and other commercial organizations. Our solutions include a variety of mission-critical buy- and sell-side applications for recordkeeping, data and analytics, trading and financing as well as corporate treasury and risk management applications. Capital Markets clients purchase our solutions in various ways including licensing and managing technology "in-house," using consulting and third-party service providers, as well as procuring fully outsourced end-to-end solutions. Our long-established relationships with many of these financial and commercial institutions generate significant recurring revenue. We have made, and continue to make, investments in modern platforms, advanced technologies, open APIs, machine learning and artificial intelligence, and regulatory technology to support our Capital Markets clients.

Corporate and Other

The Corporate and Other segment consists of corporate overhead expense, certain leveraged functions and miscellaneous expenses that are not included in the operating segments, as well as certain non-strategic businesses that we plan to wind down or sell. The overhead and leveraged costs relate to corporate marketing, finance, accounting, human resources, legal, compliance and internal audit functions as well as other costs, such as acquisition, integration and transformation-related expenses and amortization of acquisition-related intangibles, that are not considered when management evaluates revenue-generating segment performance. Our other operating income recorded in connection with the TSA is also recorded in Corporate and Other.
In the Corporate and Other segment, the Company recorded acquisition, integration and other costs for the years ended December 31, 2024, 2023 and 2022, comprised of the following (in millions):

202420232022
Acquisition and integration$88 $48 $50 
Enterprise transformation, including Future Forward and platform modernization262 312 279 
Severance and other termination expenses56 70 89 
Separation of the Worldpay Merchant Solutions business148 17 — 
Incremental stock compensation directly attributable to specific programs58 15 83 
Other, including divestiture-related expenses and enterprise cost control and other initiatives12 20 80 
Total acquisition, integration and other costs$624 $482 $581 
Amounts in table may not sum due to rounding.

Other costs in Corporate and Other also include incremental amortization expense associated with shortened estimated useful lives and accelerated amortization methods for certain software and deferred contract cost assets resulting from the Company's platform modernization, as described in Notes 10 and 11, impairment charges described in Notes 10 and 11 and costs that were previously incurred in support of the Worldpay Merchant Solutions business but are not directly attributable to it and thus were not recorded in discontinued operations.

Adjusted EBITDA

Adjusted EBITDA is a measure of segment profit or loss that is reported to the chief operating decision maker, the Company's Chief Executive Officer and President, who utilizes the measure for purposes of making decisions about allocating resources to the segments and assessing their performance. For this reason, Adjusted EBITDA, as it relates to our segments, is presented in conformity with FASB ASC Topic 280, Segment Reporting. Adjusted EBITDA is defined as net earnings (loss) before net interest expense, net other income (expense), income tax provision (benefit), equity method investment earnings (loss), and depreciation and amortization, and excludes certain costs that do not constitute normal, recurring, cash operating expenses necessary to operate our business. These excluded costs generally consist of the purchase price amortization of acquired intangible assets as well as acquisition, integration and certain other costs and asset impairments. These excluded costs are recorded in the Corporate and Other segment. After adjusting for the foregoing items, our significant segment expenses consist of the following categories:

Direct cost of revenue, which consists primarily of the cost of shipping, equipment, third-party data processing, loyalty program redemptions, printing, and card stock;

Net personnel costs, which consist primarily of employee compensation and benefits expense and third-party labor and outsourcing costs, net of capitalized amounts;

Infrastructure expense, which consists primarily of software, hardware, facilities and network costs;

Allocated costs, which consist primarily of shared infrastructure and related operational personnel costs that are allocated to Banking and Capital Markets from Corporate and Other according to estimated usage; and

Other costs, which consists primarily of the cost of third-party consulting and advisory services, employee travel and training, marketing, insurance, and bad debt, offset by TSA services income.

Summarized financial information for the Company's segments is shown in the following tables. The Company does not evaluate performance or allocate resources based on segment asset data; therefore, such information is not presented.
For the year ended December 31, 2024 (in millions):
Banking
Solutions
Capital
Market
Solutions
Corporate
and Other
Total
Revenue$6,892 $2,979 $256 $10,127 
Direct cost of revenue(1,038)(168)(61)(1,267)
Net personnel costs(1,867)(914)(889)(3,670)
Infrastructure costs(255)(88)(571)(914)
Allocated costs(554)(237)791 — 
Other costs(146)(53)59 (140)
Adjusted EBITDA$3,032 $1,519 $(415)$4,136 
Adjusted EBITDA$4,136 
Depreciation and amortization (1,062)
Purchase accounting amortization(675)
Acquisition, integration and other costs(624)
Asset impairments(52)
Indirect Worldpay business support costs(14)
Interest expense, net(250)
Other income (expense), net  (162)
(Provision) benefit for income taxes(362)
Equity method investment earnings (loss), net of tax(145)
Net earnings (loss) from discontinued operations, net of tax663 
Net earnings attributable to noncontrolling interest(3)
Net earnings (loss) attributable to FIS$1,450 
Capital expenditures (1)$625 $350 $29 $1,004 
Depreciation and amortization (including purchase accounting amortization)$638 $387 $712 $1,737 

(1) Capital expenditures include $187 million of certain hardware and software purchases subject to financing or other long-term payment arrangements.

For the year ended December 31, 2023 (in millions):
Banking
Solutions
Capital
Market
Solutions
Corporate
and Other
Total
Revenue$6,743 $2,766 $322 $9,831 
Direct cost of revenue(1,036)(180)(48)(1,264)
Net personnel costs(1,833)(844)(912)(3,589)
Infrastructure costs(283)(86)(464)(833)
Allocated costs(564)(226)790 — 
Other costs(119)(40)(34)(193)
Adjusted EBITDA$2,908 $1,390 $(346)$3,952 
Adjusted EBITDA$3,952 
Depreciation and amortization(1,047)
Purchase accounting amortization(696)
Acquisition, integration and other costs(482)
Asset impairments(113)
Indirect Worldpay business support costs(167)
Interest expense, net(621)
Other income (expense), net(164)
(Provision) benefit for income taxes(157)
Net earnings (loss) from discontinued operations, net of tax(7,153)
Net earnings attributable to noncontrolling interest(7)
Net earnings attributable to FIS$(6,655)
Capital expenditures (1)$433 $269 $131 $833 
Depreciation and amortization (including purchase accounting amortization)$598 $354 $791 $1,743 

(1) Capital expenditures include $53 million of certain hardware and software purchases subject to financing or other long-term payment arrangements.
For the year ended December 31, 2022 (in millions):
Banking
Solutions
Capital
Market
Solutions
Corporate
and Other
Total
Revenue$6,625 $2,631 $464 $9,720 
Direct cost of revenue(986)(176)(148)(1,310)
Net personnel costs(1,749)(802)(987)(3,538)
Infrastructure costs(249)(69)(491)(809)
Allocated costs(703)(218)921 — 
Other costs(98)(28)(18)(144)
Adjusted EBITDA$2,840 $1,338 $(259)3,919 
Adjusted EBITDA$3,919 
Depreciation and amortization(1,101)
Purchase accounting amortization(778)
Acquisition, integration and other costs(581)
Asset impairments(103)
Indirect Worldpay business support costs(180)
Interest expense, net(281)
Other income (expense), net  
(Provision) benefit for income taxes(314)
Net earnings (loss) from discontinued operations(17,324)
Net earnings attributable to noncontrolling interest(12)
Net earnings attributable to FIS$(16,752)
Capital expenditures (1)$502 $271 $286 $1,059 
Depreciation and amortization (including purchase accounting amortization)$597 $331 $951 $1,879 

(1) Capital expenditures include $63 million of certain hardware and software purchases subject to financing or other long-term payment arrangements.

Clients in the U.K., Germany, Australia, Brazil, Switzerland and France accounted for the majority of the revenue from clients based outside of North America for all periods presented. No individual country outside of North America accounted for more than 10% of total revenue for the years ended December 31, 2024, 2023 and 2022.

Long-term assets, excluding goodwill and other intangible assets, located outside of the United States totaled $760 million and $651 million as of December 31, 2024 and 2023, respectively. These assets are predominantly located in the United Kingdom, Germany, Australia, India and Switzerland.