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Revenues and Trade Accounts Receivable (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Capitalized Costs to Fulfill Contract with Customer

The following table shows significant movements in the capitalized costs to fulfill for the nine months ended September 30:

(in millions)						2024						2023
Beginning balance						$	245					$	265
Costs capitalized						43						41
Amortization expense						(69)						(64)
Ending balance						$	219					$	242

Costs to obtain contracts were immaterial for the periods disclosed.

Contract with Customer, Asset and Liability

The table below shows significant movements in contract assets (current and noncurrent) for the nine months ended September 30:

(in millions)						2024						2023
Beginning balance						$	316					$	326
Revenues recognized during the period but not billed						377						370
Amounts reclassified to trade accounts receivable						(270)						(316)
Amounts acquired in business combinations						—						9
Ending balance						$	423					$	389

The table below shows significant movements in the deferred revenue balances (current and noncurrent) for the nine months ended September 30:

(in millions)						2024						2023
Beginning balance						$	427					$	417
Amounts billed but not recognized as revenues						298						228
Revenues recognized related to the beginning balance of deferred revenue						(354)						(322)
Amounts acquired in business combinations						12						13
Ending balance						$	383					$	336

Disaggregation of Revenue

						Three Months Ended September 30, 2024																														Nine Months Ended September 30, 2024
(in millions)																																	FS																																	HS						P&R						CMT						Total						FS						HS						P&R						CMT						Total
Revenues
Geography:
North America						$	1,048					$	1,295					$	828					$	564					$	3,735					$	3,064					$	3,756					$	2,362					$	1,694					$	10,876
United Kingdom						147						47						157						131						482						428						138						415						401						1,382
Continental Europe						156						143						154						32						485						457						413						447						121						1,438
Europe - Total						303						190						311						163						967						885						551						862						522						2,820
Rest of World						135						29						89						89						342						369						84						263						242						958
Total						$	1,486					$	1,514					$	1,228					$	816					$	5,044					$	4,318					$	4,391					$	3,487					$	2,458					$	14,654
Service line:
Consulting and technology services						$	1,051					$	895					$	833					$	447					$	3,226					$	3,025					$	2,560					$	2,297					$	1,373					$	9,255
Outsourcing services						435						619						395						369						1,818						1,293						1,831						1,190						1,085						5,399
Total						$	1,486					$	1,514					$	1,228					$	816					$	5,044					$	4,318					$	4,391					$	3,487					$	2,458					$	14,654
Type of contract:
Time and materials						$	833					$	499					$	511					$	439					$	2,282					$	2,421					$	1,486					$	1,428					$	1,336					$	6,671
Fixed-price						608						738						627						327						2,300						1,761						2,111						1,803						994						6,669
Transaction or volume-based						45						277						90						50						462						136						794						256						128						1,314
Total						$	1,486					$	1,514					$	1,228					$	816					$	5,044					$	4,318					$	4,391					$	3,487					$	2,458					$	14,654

						Three Months Ended September 30, 2023																														Nine Months Ended September 30, 2023
(in millions)																																	FS																																	HS						P&R						CMT						Total						FS						HS						P&R						CMT						Total
Revenues
Geography:
North America						$	1,040					$	1,194					$	785					$	580					$	3,599					$	3,100					$	3,675					$	2,306					$	1,652					$	10,733
United Kingdom						156						43						137						150						486						473						124						406						434						1,437
Continental Europe						151						139						153						41						484						458						398						463						120						1,439
Europe - Total						307						182						290						191						970						931						522						869						554						2,876
Rest of World						128						29						95						76						328						383						81						290						232						986
Total						$	1,475					$	1,405					$	1,170					$	847					$	4,897					$	4,414					$	4,278					$	3,465					$	2,438					$	14,595
Service line:
Consulting and technology services						$	1,013					$	806					$	763					$	440					$	3,022					$	3,019					$	2,440					$	2,258					$	1,318					$	9,035
Outsourcing services						462						599						407						407						1,875						1,395						1,838						1,207						1,120						5,560
Total						$	1,475					$	1,405					$	1,170					$	847					$	4,897					$	4,414					$	4,278					$	3,465					$	2,438					$	14,595
Type of contract:
Time and materials						$	806					$	513					$	471					$	471					$	2,261					$	2,478					$	1,520					$	1,391					$	1,395					$	6,784
Fixed-price						611						640						610						328						2,189						1,764						1,945						1,807						926						6,442
Transaction or volume-based						58						252						89						48						447						172						813						267						117						1,369
Total						$	1,475					$	1,405					$	1,170					$	847					$	4,897					$	4,414					$	4,278					$	3,465					$	2,438					$	14,595

Reinsurance Recoverable, Allowance for Credit Loss

The following table presents the activity in the allowance for credit losses for trade accounts receivable for the nine months ended September 30:

(in millions)						2024						2023
Beginning balance						$	32					$	43
Credit loss expense (1)						7						11
Write-offs charged against the allowance						(9)						(18)
Ending balance						$	30					$	36

(1)Reported in "Selling, general and administrative expenses" in our unaudited consolidated statements of operations.

X

- Definition

Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 340
-SubTopic 40
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479483/340-40-50-3

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- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

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- Definition

Tabular disclosure of allowance for credit loss on reinsurance recoverable.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 326
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479319/326-20-50-13

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