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Revenues and Trade Accounts Receivable (Tables)
 3 Months Ended
Mar. 31, 2025
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
Three Months Ended
March 31, 2025
(in millions)
Health Sciences
Financial Services
Products and Resources
Communications, Media and Technology
Total
Revenues
Geography:
North America$1,330 $1,043 $911 $570 $3,854 
United Kingdom49 153 137 118 457 
Continental Europe160 147 153 33 493 
Europe - Total209 300 290 151 950 
Rest of World 32 119 77 83 311 
Total$1,571 $1,462 $1,278 $804 $5,115 
Service line:
Consulting and technology services$870 $1,020 $887 $449 $3,226 
Outsourcing services701 442 391 355 1,889 
Total$1,571 $1,462 $1,278 $804 $5,115 
Type of contract:
Time and materials$481 $764 $556 $434 $2,235 
Fixed-price791 651 634 334 2,410 
Transaction or volume-based299 47 88 36 470 
Total$1,571 $1,462 $1,278 $804 $5,115 
Three Months Ended
March 31, 2024
(in millions)
Health Sciences
Financial Services
Products & Resources
Communications, Media and Technology
Total
Revenues
Geography:
North America$1,209 $977 $773 $562 $3,521 
United Kingdom44 143 131 138 456 
Continental Europe135 151 145 52 483 
Europe - Total179 294 276 190 939 
Rest of World 28 114 84 74 300 
Total$1,416 $1,385 $1,133 $826 $4,760 
Service line:
Consulting and technology services$802 $953 $736 $464 $2,955 
Outsourcing services614 432 397 362 1,805 
Total$1,416 $1,385 $1,133 $826 $4,760 
Type of contract:
Time and materials$490 $783 $470 $467 $2,210 
Fixed-price670 556 582 328 2,136 
Transaction or volume-based256 46 81 31 414 
Total$1,416 $1,385 $1,133 $826 $4,760 
Capitalized Costs to Fulfill Contract with Customer
The following table shows significant movements in the capitalized costs to fulfill for the three months ended March 31:
(in millions)20252024
Beginning balance$209 $245 
Costs capitalized10 14 
Amortization expense(20)(22)
Impairment charge(7)(2)
Ending balance$192 $235 
Costs to obtain contracts were immaterial for the periods disclosed.
Contract with Customer, Asset and Liability The table below shows significant movements in contract assets (current and noncurrent) for the three months ended March 31:
(in millions)20252024
Beginning balance$386 $316 
Revenues recognized during the period but not billed327 248 
Amounts reclassified to trade accounts receivable(259)(180)
Ending balance$454 $384 
The table below shows significant movements in the deferred revenue balances (current and noncurrent) for the three months ended March 31:
(in millions)20252024
Beginning balance$480 $427 
Amounts billed but not recognized as revenues374 311 
Revenues recognized related to the beginning balance of deferred revenue(302)(262)
Amounts acquired in business combinations— 9 
Ending balance$552 $485 
Reinsurance Recoverable, Allowance for Credit Loss
The following table presents the activity in the allowance for credit losses for trade accounts receivable for the three months ended March 31:
(in millions)20252024
Beginning balance$26 $32 
Credit loss expense (1)
4 1 
Write-offs charged against the allowance(2)(3)
Ending balance$28 $30 
(1)Reported in "Selling, general and administrative expenses" in our unaudited consolidated statements of operations.