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Revenues and Trade Accounts Receivable (Tables)
6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
Three Months Ended
June 30, 2025
Six Months Ended
June 30, 2025
(in millions)
HS
FS
P&R
CMT
TotalHSFSP&RCMTTotal
Revenues
Geography:
North America$1,298 $1,096 $918 $600 $3,912 $2,628 $2,139 $1,829 $1,170 $7,766 
United Kingdom51 159 148 124 482 100 312 285 242 939 
Continental Europe166 160 159 35 520 326 307 312 68 1,013 
Europe - Total217 319 307 159 1,002 426 619 597 310 1,952 
Rest of World 36 132 81 82 331 68 251 158 165 642 
Total$1,551 $1,547 $1,306 $841 $5,245 $3,122 $3,009 $2,584 $1,645 $10,360 
Service line:
Consulting and technology services$908 $1,099 $918 $464 $3,389 $1,778 $2,119 $1,805 $913 $6,615 
Outsourcing services643 448 388 377 1,856 1,344 890 779 732 3,745 
Total$1,551 $1,547 $1,306 $841 $5,245 $3,122 $3,009 $2,584 $1,645 $10,360 
Type of contract:
Time and materials$495 $812 $580 $454 $2,341 $976 $1,576 $1,136 $888 $4,576 
Fixed-price750 687 638 338 2,413 1,541 1,338 1,272 672 4,823 
Transaction or volume-based306 48 88 49 491 605 95 176 85 961 
Total$1,551 $1,547 $1,306 $841 $5,245 $3,122 $3,009 $2,584 $1,645 $10,360 
Three Months Ended
June 30, 2024
Six Months Ended
June 30, 2024
(in millions)
HS
FS
P&R
CMT
TotalHSFSP&RCMTTotal
Revenues
Geography:
North America$1,252 $1,039 $761 $568 $3,620 $2,461 $2,016 $1,534 $1,130 $7,141 
United Kingdom47 138 127 132 444 91 281 258 270 900 
Continental Europe135 150 148 37 470 270 301 293 89 953 
Europe - Total182 288 275 169 914 361 582 551 359 1,853 
Rest of World 27 120 90 79 316 55 234 174 153 616 
Total$1,461 $1,447 $1,126 $816 $4,850 $2,877 $2,832 $2,259 $1,642 $9,610 
Service line:
Consulting and technology services$863 $1,021 $728 $462 $3,074 $1,665 $1,974 $1,464 $926 $6,029 
Outsourcing services598 426 398 354 1,776 1,212 858 795 716 3,581 
Total$1,461 $1,447 $1,126 $816 $4,850 $2,877 $2,832 $2,259 $1,642 $9,610 
Type of contract:
Time and materials$497 $805 $447 $430 $2,179 $987 $1,588 $917 $897 $4,389 
Fixed-price703 597 594 339 2,233 1,373 1,153 1,176 667 4,369 
Transaction or volume-based261 45 85 47 438 517 91 166 78 852 
Total$1,461 $1,447 $1,126 $816 $4,850 $2,877 $2,832 $2,259 $1,642 $9,610 
Capitalized Costs to Fulfill Contract with Customer
The following table shows significant movements in the capitalized costs to fulfill for the six months ended June 30:
(in millions)20252024
Beginning balance$209 $245 
Costs capitalized20 35 
Amortization expense(40)(44)
Impairment charge(7)(2)
Ending balance$182 $234 
Costs to obtain contracts were immaterial for the periods disclosed.
Contract with Customer, Asset and Liability The table below shows significant movements in contract assets (current and noncurrent) for the six months ended June 30:
(in millions)20252024
Beginning balance$386 $316 
Revenues recognized during the period but not billed426 304 
Amounts reclassified to trade accounts receivable(323)(245)
Ending balance$489 $375 
The table below shows significant movements in the deferred revenue balances (current and noncurrent) for the six months ended June 30:
(in millions)20252024
Beginning balance$480 $427 
Amounts billed but not recognized as revenues332 300 
Revenues recognized related to the beginning balance of deferred revenue(338)(316)
Amounts acquired in business combinations— 
Ending balance$474 $420 
Reinsurance Recoverable, Allowance for Credit Loss
The following table presents the activity in the allowance for credit losses for trade accounts receivable for the six months ended June 30:
(in millions)20252024
Beginning balance$26 $32 
Credit loss expense (1)
Write-offs charged against the allowance(5)(4)
Ending balance$26 $33 
(1)Reported in "Selling, general and administrative expenses" in our unaudited consolidated statements of operations.