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Revenues and Trade Accounts Receivable (Tables)

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

						Three Months Ended September 30, 2025																														Nine Months Ended September 30, 2025
(in millions)																																	HS																																	FS						P&R						CMT						Total						HS						FS						P&R						CMT						Total
Revenues
Geography:
North America						$	1,331					$	1,115					$	978					$	604					$	4,028					$	3,959					$	3,254					$	2,807					$	1,774					$	11,794
United Kingdom						56						166						156						125						503						156						478						441						367						1,442
Continental Europe						174						164						167						34						539						500						471						479						102						1,552
Europe - Total						230						330						323						159						1,042						656						949						920						469						2,994
Rest of World						43						133						82						87						345						111						384						240						252						987
Total						$	1,604					$	1,578					$	1,383					$	850					$	5,415					$	4,726					$	4,587					$	3,967					$	2,495					$	15,775
Service line:
Consulting and technology services						$	929					$	1,118					$	981					$	466					$	3,494					$	2,707					$	3,237					$	2,786					$	1,379					$	10,109
Outsourcing services						675						460						402						384						1,921						2,019						1,350						1,181						1,116						5,666
Total						$	1,604					$	1,578					$	1,383					$	850					$	5,415					$	4,726					$	4,587					$	3,967					$	2,495					$	15,775
Type of contract:
Time and materials						$	506					$	829					$	589					$	446					$	2,370					$	1,482					$	2,405					$	1,725					$	1,334					$	6,946
Fixed-price						791						697						704						355						2,547						2,332						2,035						1,976						1,027						7,370
Transaction or volume-based						307						52						90						49						498						912						147						266						134						1,459
Total						$	1,604					$	1,578					$	1,383					$	850					$	5,415					$	4,726					$	4,587					$	3,967					$	2,495					$	15,775

						Three Months Ended September 30, 2024																														Nine Months Ended September 30, 2024
(in millions)																																	HS																																	FS						P&R						CMT						Total						HS						FS						P&R						CMT						Total
Revenues
Geography:
North America						$	1,295					$	1,048					$	828					$	564					$	3,735					$	3,756					$	3,064					$	2,362					$	1,694					$	10,876
United Kingdom						47						147						157						131						482						138						428						415						401						1,382
Continental Europe						143						156						154						32						485						413						457						447						121						1,438
Europe - Total						190						303						311						163						967						551						885						862						522						2,820
Rest of World						29						135						89						89						342						84						369						263						242						958
Total						$	1,514					$	1,486					$	1,228					$	816					$	5,044					$	4,391					$	4,318					$	3,487					$	2,458					$	14,654
Service line:
Consulting and technology services						$	895					$	1,051					$	833					$	447					$	3,226					$	2,560					$	3,025					$	2,297					$	1,373					$	9,255
Outsourcing services						619						435						395						369						1,818						1,831						1,293						1,190						1,085						5,399
Total						$	1,514					$	1,486					$	1,228					$	816					$	5,044					$	4,391					$	4,318					$	3,487					$	2,458					$	14,654
Type of contract:
Time and materials						$	499					$	833					$	511					$	439					$	2,282					$	1,486					$	2,421					$	1,428					$	1,336					$	6,671
Fixed-price						738						608						627						327						2,300						2,111						1,761						1,803						994						6,669
Transaction or volume-based						277						45						90						50						462						794						136						256						128						1,314
Total						$	1,514					$	1,486					$	1,228					$	816					$	5,044					$	4,391					$	4,318					$	3,487					$	2,458					$	14,654

Capitalized Costs to Fulfill Contract with Customer

The following table shows significant movements in the capitalized costs to fulfill for the nine months ended September 30:

(in millions)						2025						2024
Beginning balance						$	209					$	245
Costs capitalized						31						43
Amortization expense						(59)						(67)
Impairment charge						(7)						(2)
Ending balance						$	174					$	219

Costs to obtain contracts were immaterial for the periods disclosed.

Contract with Customer, Asset and Liability

The table below shows significant movements in contract assets (current and noncurrent) for the nine months ended September 30:

(in millions)						2025						2024
Beginning balance						$	386					$	316
Revenues recognized during the period but not billed						482						377
Amounts reclassified to trade accounts receivable						(351)						(270)
Ending balance						$	517					$	423

The table below shows significant movements in the deferred revenue balances (current and noncurrent) for the nine months ended September 30:

(in millions)						2025						2024
Beginning balance						$	480					$	427
Amounts billed but not recognized as revenues						299						298
Revenues recognized related to the beginning balance of deferred revenue						(360)						(354)
Amounts acquired in business combinations						—						12
Ending balance						$	419					$	383

Reinsurance Recoverable, Allowance for Credit Loss

The following table presents the activity in the allowance for credit losses for trade accounts receivable for the nine months ended September 30:

(in millions)						2025						2024
Beginning balance						$	26					$	32
Credit loss expense (1)						12						7
Write-offs charged against the allowance						(12)						(9)
Ending balance						$	26					$	30

(1)Reported in "Selling, general and administrative expenses" in our unaudited consolidated statements of operations.

X

- Definition

Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 340
-SubTopic 40
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479483/340-40-50-3

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Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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Tabular disclosure of allowance for credit loss on reinsurance recoverable.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 326
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479319/326-20-50-13

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