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Net fee and commission income (Details 1) - BRL (R$)
R$ in Thousands
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Net fee and commission income (Tables) [Abstract]      
Credit cards R$ 6,848,855 R$ 6,251,963 R$ 5,875,029
Current accounts 6,652,711 6,030,640 4,941,947
Collections 1,965,601 1,777,515 1,573,818
Guarantees 1,570,522 1,438,409 1,265,356
Asset management 1,463,469 1,079,653 1,054,424
Consortium management 1,526,660 1,278,753 1,040,109
Custody and brokerage services 754,966 618,750 556,701
Underwriting 801,219 733,530 540,879
Payments 409,267 373,639 382,427
Other 755,558 758,235 626,183
Total 22,748,828 20,341,087 17,856,873
Fee and commission expenses      
Financial system services   (36) (36,203)
Total 0 (36) (36,203)
Net fee and commission income R$ 22,748,828 R$ 20,341,051 R$ 17,820,670