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LOANS AND ADVANCES TO CUSTOMERS (Details 6) - BRL (R$)
R$ in Thousands
Dec. 31, 2024
Dec. 31, 2023
Loans And Advances To Customers    
Opening balance R$ 39,111,735 R$ 34,353,489
Amount renegotiated 26,780,598 47,464,851
Amount received/Others (1) (18,853,221) (31,525,629)
Write-offs (12,284,044) (11,180,976)
Closing balance 34,755,068 39,111,735
Expected loss on loans and advances (19,091,460) (16,110,380)
Total renegotiated loans and advances to customers, net of impairment at the end of the year R$ 15,663,608 R$ 23,001,355
Impairment on renegotiated loans and advances as a percentage of renegotiated portfolio 54.90% 41.20%
Total renegotiated loans and advances as a percentage of the total loan portfolio 4.80% 6.20%
Total renegotiated loans and advances as a percentage of the total loans portfolio, net of impairment 5.20% 6.70%