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Consolidated Statements of Cash Flows - BRL (R$)
R$ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Operating activities      
Income before income taxes R$ 16,900,515 R$ 10,208,351 R$ 24,621,610
Adjustments to reconcile income before income tax to net cash flow from operating activities:      
Expected loss on loans and advances 26,636,776 30,176,989 26,346,068
Change in insurance contract liabilities 36,983,145 42,456,177 38,731,599
Net Gains/(Losses) on financial assets at fair value through other comprehensive income (1,031,353) (1,841,022) (2,663,816)
Expenses with provisions and contingent liabilities 5,962,311 6,339,505 2,874,896
(Gain)/Loss due to impairment of assets 889,156 1,940,035 (2,579,233)
Depreciation 2,624,029 2,626,085 2,530,910
Amortization of intangible assets 4,110,451 3,894,031 3,132,310
Share of profit of associates and joint ventures (1,531,585) (2,101,681) (1,355,926)
(Gains)/Losses on disposal of non-current assets held for sale 4,610 (69,294) (228,130)
(Gains)/Losses from disposal of property and equipment (206,129) (139,024) (12,649)
(Gains)/Losses on the sale of investments in associates 9,572 14,350 (422,188)
Effect of changes in foreign exchange rates on cash and cash equivalents 305,225 (239,325) (892,293)
(Increase)/Decrease in assets (243,462,720) (280,034,814) (175,496,682)
Compulsory deposits with the Central Bank (269,843) (15,544,506) (6,654,728)
Loans and advances to financial institutions 34,811,727 (35,005,630) 8,415,276
Loans and advances to customers (222,987,244) (111,830,757) (163,343,243)
Financial assets at fair value through profit or loss 10,561,049 (85,699,349) 34,661,937
Other assets (65,578,409) (31,954,572) (48,575,924)
Increase/(Decrease) in Liabilities 187,376,170 180,319,296 115,428,891
Deposits from banks 75,764,307 79,263,662 32,797,532
Deposits from customers 65,790,467 82,532,445 62,058,049
Financial liabilities at fair value through profit or loss 698,391 2,200,896 (923,959)
Insurance contract liabilities (2,982,547) (2,419,920) (8,963,117)
Other provisions (8,266,381) (6,649,634) (5,763,542)
Other liabilities 56,371,933 25,391,847 36,223,928
Cash generated by operations 35,570,173 (6,450,341) 30,015,367
Interest received 102,544,122 102,617,786 101,166,625
Interest paid (80,755,464) (88,961,324) (72,121,352)
Income tax and social contribution paid (7,130,346) (7,383,749) (9,292,937)
Net cash provided by/(used in) operating activities 50,228,485 (177,628) 49,767,703
Investing activities      
(Acquisitions) of subsidiaries, net of cash and cash equivalents (211,140) (84,767) (623,966)
(Acquisition) of financial assets at fair value through other comprehensive income (82,179,390) (61,444,346) (164,290,603)
Disposal of financial assets at fair value through other comprehensive income 59,625,006 112,549,913 105,001,290
Maturity of financial assets at amortized cost 73,546,725 41,071,327 69,244,651
(Acquisition) of financial assets at amortized cost (75,033,463) (47,841,394) (70,238,580)
Disposal of non-current assets held for sale 614,125 640,484 442,888
(Acquisitions) of investments in associates (1,160,720) (14,333)
Sale of investments in associates 61,970
Dividends and interest on equity received 479,427 978,932 720,069
(Acquisition) of property and equipment (2,296,075) (1,953,063) (2,440,639)
Proceeds from sale of property and equipment 590,570 1,350,060 596,414
(Acquisition) of intangible assets (5,752,383) (7,187,567) (6,971,601)
Interest received on financial assets at FVTPL and amortized costs 26,763,769 45,540,986 50,719,425
Net cash provided by / (used in) investing activities (5,013,549) 83,606,232 (17,778,682)
Financing activities      
Funds from securities issued 54,734,757 105,259,934 101,692,599
Payments on securities issued (56,728,025) (87,026,367) (55,588,276)
Funds from subordinated debt issued 9,000,300 1,129,800 9,796,000
Payments on subordinated debts (5,313,269) (3,569,094) (13,431,393)
Lease payments (1,403,269) (1,665,781) (1,916,000)
Non-controlling shareholders (439,572) (44,182) (209,470)
Interest paid on financing liabilities (16,416,686) (28,219,163) (14,544,532)
Interest on equity/dividends paid (6,541,998) (8,927,917) (3,656,763)
Acquisition of treasury shares (568,728) (224,377)
Net cash provided by/(used in) financing activities (23,676,490) (23,062,770) 21,917,788
Increase in cash and cash equivalents 21,538,446 60,365,834 53,906,809
Cash and cash equivalents      
At the beginning of the period 186,790,580 126,185,421 71,386,319
Effect of changes in foreign exchange rates on cash and cash equivalents (305,225) 239,325 892,293
At period end 208,023,801 186,790,580 126,185,421
Increase/(Decrease) in cash and cash equivalents R$ 21,538,446 R$ 60,365,834 R$ 53,906,809