v3.6.0.2

Segment Information - Operating Results (Details) - USD ($) $ in Millions | 12 Months Ended
--- | ---
Oct. 31, 2016 | Oct. 31, 2015 | Oct. 31, 2014
Segment Reporting Information |  |  |
Net revenue | $ 50,123 | $ 52,107 | $ 55,123
Earnings (loss) from operations | 4,150 | 1,523 | 2,335
Enterprise Group |  |  |
Segment Reporting Information |  |  |
Net revenue | 26,017 | 26,668 | 26,812
Enterprise Services |  |  |
Segment Reporting Information |  |  |
Net revenue | 18,094 | 19,010 | 21,297
Software |  |  |
Segment Reporting Information |  |  |
Net revenue | 2,912 | 3,308 | 3,609
Financial Services |  |  |
Segment Reporting Information |  |  |
Net revenue | 3,097 | 3,114 | 3,401
Corporate Investments |  |  |
Segment Reporting Information |  |  |
Net revenue | 3 | 7 | 4
Intersegment Eliminations |  |  |
Segment Reporting Information |  |  |
Net revenue | 2,356 | 2,451 | 2,437
Intersegment Eliminations | Enterprise Group |  |  |
Segment Reporting Information |  |  |
Net revenue | 1,202 | 1,239 | 915
Intersegment Eliminations | Enterprise Services |  |  |
Segment Reporting Information |  |  |
Net revenue | 778 | 796 | 1,101
Intersegment Eliminations | Software |  |  |
Segment Reporting Information |  |  |
Net revenue | 283 | 314 | 324
Intersegment Eliminations | Financial Services |  |  |
Segment Reporting Information |  |  |
Net revenue | 93 | 102 | 97
Intersegment Eliminations | Corporate Investments |  |  |
Segment Reporting Information |  |  |
Net revenue | 0 | 0 | 0
Operating segments |  |  |
Segment Reporting Information |  |  |
Net revenue | 52,479 | 54,558 | 57,560
Earnings (loss) from operations | 5,653 | 5,595 | 5,742
Operating segments | Enterprise Group |  |  |
Segment Reporting Information |  |  |
Net revenue | 27,219 | 27,907 | 27,727
Earnings (loss) from operations | 3,459 | 3,862 | 3,909
Operating segments | Enterprise Services |  |  |
Segment Reporting Information |  |  |
Net revenue | 18,872 | 19,806 | 22,398
Earnings (loss) from operations | 1,457 | 1,019 | 818
Operating segments | Software |  |  |
Segment Reporting Information |  |  |
Net revenue | 3,195 | 3,622 | 3,933
Earnings (loss) from operations | 749 | 788 | 871
Operating segments | Financial Services |  |  |
Segment Reporting Information |  |  |
Net revenue | 3,190 | 3,216 | 3,498
Earnings (loss) from operations | 336 | 349 | 389
Operating segments | Corporate Investments |  |  |
Segment Reporting Information |  |  |
Net revenue | 3 | 7 | 4
Earnings (loss) from operations | $ (348) | $ (423) | $ (245)

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