v3.7.0.1

Restructuring (Details) $ in Millions | 3 Months Ended | 6 Months Ended | 59 Months Ended |
--- | --- | --- | --- | ---
Apr. 30, 2017 USD ($) position | Apr. 30, 2016 USD ($) | Apr. 30, 2017 USD ($) position | Apr. 30, 2016 USD ($) | Apr. 30, 2017 USD ($) position | Oct. 31, 2016 USD ($)
Restructuring Reserve |  |  |  |  |  |
Restructuring charges | $ 118 | $ 87 | $ 234 | $ 253 |  |
Short-term portion of restructuring reserve, recorded in Accrued restructuring | 228 |  | 228 |  | $ 228 | $ 301
Long-term portion of restructuring reserve, recorded in Other liabilities | 54 |  | 54 |  | 54 | $ 52
Restructuring Plan All |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Liability as of October 31, 2016 |  |  | 353 |  |  |
Restructuring charges |  |  | 234 |  |  |
Cash payments |  |  | (257) |  |  |
Non-cash items |  |  | (48) |  |  |
Liability as of April 30, 2017 | 282 |  | 282 |  | 282 |
Total costs incurred to date, as of April 30, 2017 | 2,187 |  | 2,187 |  | 2,187 |
Total costs expected to be incurred, as of April 30, 2017 | $ 2,574 |  | $ 2,574 |  | $ 2,574 |
Fiscal 2015 Plan |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Expected number of positions to be eliminated | position |  |  | 12,200 |  |  |
Number of positions still to be eliminated | position | 4,000 |  | 4,000 |  | 4,000 |
Total costs expected to be incurred | $ 1,100 |  | $ 1,100 |  | $ 1,100 |
Fiscal 2015 Plan | Employee Severance |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Liability as of October 31, 2016 |  |  | 277 |  |  |
Restructuring charges |  |  | 198 |  |  |
Cash payments |  |  | (221) |  |  |
Non-cash items |  |  | (23) |  |  |
Liability as of April 30, 2017 | 231 |  | 231 |  | 231 |
Total costs incurred to date, as of April 30, 2017 | 642 |  | 642 |  | 642 |
Total costs expected to be incurred, as of April 30, 2017 | 850 |  | 850 |  | 850 |
Total costs expected to be incurred | 800 |  | 800 |  | 800 |
Fiscal 2015 Plan | Infrastructure and other |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Liability as of October 31, 2016 |  |  | 22 |  |  |
Restructuring charges |  |  | 28 |  |  |
Cash payments |  |  | (14) |  |  |
Non-cash items |  |  | (19) |  |  |
Liability as of April 30, 2017 | 17 |  | 17 |  | 17 |
Total costs incurred to date, as of April 30, 2017 | 86 |  | 86 |  | 86 |
Total costs expected to be incurred, as of April 30, 2017 | 265 |  | 265 |  | 265 |
Total costs expected to be incurred | 300 |  | 300 |  | 300 |
Fiscal 2012 Plan |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Total costs incurred to date, as of April 30, 2017 | 1,400 |  | 1,400 |  | $ 1,400 |
Expected number of positions to be eliminated | position |  |  |  |  | 12,700 |
Fiscal 2012 Plan | Employee Severance |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Total costs incurred to date, as of April 30, 2017 | 1,200 |  | 1,200 |  | $ 1,200 |
Fiscal 2012 Plan | Infrastructure and other |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Liability as of October 31, 2016 |  |  | 15 |  |  |
Restructuring charges |  |  | 0 |  |  |
Cash payments |  |  | (4) |  |  |
Non-cash items |  |  | (8) |  |  |
Liability as of April 30, 2017 | 3 |  | 3 |  | 3 |
Total costs incurred to date, as of April 30, 2017 | 222 |  | 222 |  | 222 |
Total costs expected to be incurred, as of April 30, 2017 | 222 |  | 222 |  | 222 |
Fiscal 2012 Plan | Employee Severance and EER |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Liability as of October 31, 2016 |  |  | 39 |  |  |
Restructuring charges |  |  | 8 |  |  |
Cash payments |  |  | (18) |  |  |
Non-cash items |  |  | 2 |  |  |
Liability as of April 30, 2017 | 31 |  | 31 |  | 31 |
Total costs incurred to date, as of April 30, 2017 | 1,237 |  | 1,237 |  | 1,237 |
Total costs expected to be incurred, as of April 30, 2017 | 1,237 |  | 1,237 |  | $ 1,237 |
Enterprise Services | Discontinued Operations, Disposed of by Means Other than Sale, Spinoff |  |  |  |  |  |
Restructuring Reserve |  |  |  |  |  |
Restructuring charges | $ 98 | $ 74 | $ 159 | $ 219 |  |

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- Definition Amount of cash payments made as the result of exit or disposal activities. Excludes payments associated with a discontinued operation or an asset retirement obligation. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=56944662&loc=d3e3602-108585 + Details
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- Definition Amount of costs incurred to date for the specified restructuring cost. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 50 -Paragraph 1 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=6394359&loc=d3e17939-110869 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB TOPIC 5.P.4(b)) -URI http://asc.fasb.org/extlink&oid=27011515&loc=d3e140904-122747 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Staff Accounting Bulletin (SAB) -Number Topic 5 -Section P -Subsection 3, 4 + Details
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