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Revenue from contracts with customers | 9 Months Ended
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Sep. 30, 2025
Revenue from Contract with Customer [Abstract] |
Revenue from contracts with customers | 7. Revenue from contracts with customers The Company generally charges customer accounts or otherwise bills customers upon completion of its services. Typically, the Company’s contracts with customers have a duration of one year or less and payment for services is received at least annually, but oftentimes more frequently as services are provided. At September 30, 2025 and December 31, 2024, the Company had $68 million and $72 million, respectively, of amounts receivable related to recognized revenue from the sources in the accompanying tables. Such amounts are included in Accrued interest and other assets in the Company's Consolidated Balance Sheet. In certain situations the Company is paid in advance of providing services and defers the recognition of revenue until its service obligation is satisfied. At September 30, 2025 and December 31, 2024, the Company had deferred revenue of $54 million and $57 million, respectively, related to the sources in the accompanying tables included in Accrued interest and other liabilities in the Company's Consolidated Balance Sheet. The following tables summarize sources of the Company’s noninterest income during the three-month and nine-month periods ended September 30, 2025 and 2024 that are subject to the revenue recognition accounting guidance.
(Dollars in millions) | Commercial Bank |  | Retail Bank |  | Institutional Services and Wealth Management |  | Total
Three Months Ended September 30, 2025 |
Classification in Consolidated Statement of Income |  |  |  |  |  |  |
Service charges on deposit accounts | $ | 45 |  |  | $ | 96 |  |  | $ | — |  |  | $ | 141 |
Trust income | 1 |  |  | — |  |  | 180 |  |  | 181 |
Brokerage services income | 1 |  |  | — |  |  | 33 |  |  | 34 |
Other revenues from operations: |  |  |  |  |  |  |
Merchant discount and credit card interchange fees | 20 |  |  | 27 |  |  | — |  |  | 47 |
Other | 11 |  |  | 7 |  |  | 2 |  |  | 20 |
| $ | 78 |  |  | $ | 130 |  |  | $ | 215 |  |  | $ | 423 |
Three Months Ended September 30, 2024 |  |  |  |  |  |  |
Classification in Consolidated Statement of Income |  |  |  |  |  |  |
Service charges on deposit accounts | $ | 40 |  |  | $ | 92 |  |  | $ | — |  |  | $ | 132 |
Trust income | 1 |  |  | — |  |  | 169 |  |  | 170 |
Brokerage services income | 2 |  |  | — |  |  | 30 |  |  | 32 |
Other revenues from operations: |  |  |  |  |  |  |
Merchant discount and credit card interchange fees | 18 |  |  | 23 |  |  | — |  |  | 41 |
Other | 8 |  |  | 8 |  |  | 3 |  |  | 19 |
| $ | 69 |  |  | $ | 123 |  |  | $ | 202 |  |  | $ | 394 |
(Dollars in millions) | Commercial Bank |  | Retail Bank |  | Institutional Services and Wealth Management |  | Total
Nine Months Ended September 30, 2025 |
Classification in Consolidated Statement of Income |  |  |  |  |  |  |
Service charges on deposit accounts | $ | 133 |  |  | $ | 278 |  |  | $ | — |  |  | $ | 411 |
Trust income | 3 |  |  | — |  |  | 537 |  |  | 540 |
Brokerage services income | 4 |  |  | — |  |  | 93 |  |  | 97 |
Other revenues from operations: |  |  |  |  |  |  |
Merchant discount and credit card interchange fees | 55 |  |  | 75 |  |  | — |  |  | 130 |
Other | 31 |  |  | 22 |  |  | 6 |  |  | 59 |
| $ | 226 |  |  | $ | 375 |  |  | $ | 636 |  |  | $ | 1,237 |
Nine Months Ended September 30, 2024 |  |  |  |  |  |  |
Classification in Consolidated Statement of Income |  |  |  |  |  |  |
Service charges on deposit accounts | $ | 120 |  |  | $ | 263 |  |  | $ | — |  |  | $ | 383 |
Trust income | 3 |  |  | — |  |  | 497 |  |  | 500 |
Brokerage services income | 5 |  |  | — |  |  | 86 |  |  | 91 |
Other revenues from operations: |  |  |  |  |  |  |
Merchant discount and credit card interchange fees | 54 |  |  | 67 |  |  | — |  |  | 121 |
Other | 23 |  |  | 23 |  |  | 8 |  |  | 54 |
| $ | 205 |  |  | $ | 353 |  |  | $ | 591 |  |  | $ | 1,149 |

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 7 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-7 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-9 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-15 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-13 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org/606/tableOfContent + Details
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