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Loans and allowance for loan losses - Summary of loans in Accrual and Nonaccrual Status (Detail) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one $ 18,344   $ 18,344   $ 19,234
Year two 15,460   15,460   15,083
Year three 12,360   12,360   17,786
Year four 15,149   15,149   11,704
Year five 9,759   9,759   8,328
Prior 30,693   30,693   28,783
Total [1] 136,974   136,974   135,581
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Year one 13   25    
Year two 36   70    
Year three 24   67    
Year four 30   72    
Year five 8   28    
Prior 20   96    
Total 190 $ 154 506 $ 497  
Residential Real Estate          
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Total 1 1 4 4  
Consumer          
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Total 78 $ 65 237 $ 181  
Revolving Loans          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 33,680   33,680   33,120
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans 58   145    
Revolving Loans Converted to Term Loans          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 1,529   1,529   1,543
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans Converted to Term Loans 1   3    
Residential | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 2,989   2,989   2,277
Year two 1,941   1,941   1,372
Year three 1,267   1,267   4,571
Year four 4,405   4,405   3,628
Year five 3,691   3,691   2,439
Prior 10,249   10,249   8,773
Total 24,662   24,662   23,166
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Year one 0   0    
Year two 0   0    
Year three 0   0    
Year four 0   1    
Year five 0   0    
Prior 1   3    
Total 1   4    
Residential | Revolving Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 120   120   106
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans 0   0    
Residential | Revolving Loans Converted to Term Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans Converted to Term Loans 0   0    
Home equity lines and loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   2
Year five 1   1   2
Prior 84   84   95
Total 4,730   4,730   4,592
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Year one 0   0    
Year two 0   0    
Year three 0   0    
Year four 0   0    
Year five 0   0    
Prior 0   0    
Total 1   3    
Home equity lines and loans | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 3,270   3,270   3,085
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans 0   0    
Home equity lines and loans | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 1,375   1,375   1,408
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans Converted to Term Loans 1   3    
Recreational finance | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 3,604   3,604   3,934
Year two 3,257   3,257   2,227
Year three 1,859   1,859   2,065
Year four 1,773   1,773   1,686
Year five 1,436   1,436   1,119
Prior 2,223   2,223   1,533
Total 14,152   14,152   12,564
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Year one 3   4    
Year two 7   18    
Year three 7   21    
Year four 6   19    
Year five 5   17    
Prior 8   30    
Total 36   109    
Recreational finance | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans 0   0    
Recreational finance | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans Converted to Term Loans 0   0    
Automobile | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 1,562   1,562   2,277
Year two 1,885   1,885   790
Year three 647   647   756
Year four 559   559   646
Year five 420   420   226
Prior 150   150   99
Total 5,223   5,223   4,794
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Year one 2   2    
Year two 5   12    
Year three 3   8    
Year four 2   8    
Year five 1   4    
Prior 1   3    
Total 14   37    
Automobile | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans 0   0    
Automobile | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans Converted to Term Loans 0   0    
Other | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 274   274   265
Year two 178   178   155
Year three 106   106   104
Year four 66   66   72
Year five 50   50   16
Prior 24   24   18
Total 2,274   2,274   2,220
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Year one 5   12    
Year two 3   11    
Year three 2   7    
Year four 1   3    
Year five 0   1    
Prior 0   1    
Total 27   88    
Other | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 1,574   1,574   1,588
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans 16   53    
Other | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 2   2   2
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]          
Revolving Loans Converted to Term Loans 0   0    
Current | Residential | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 2,985   2,985   2,264
Year two 1,927   1,927   1,354
Year three 1,232   1,232   4,394
Year four 4,206   4,206   3,488
Year five 3,517   3,517   2,376
Prior 9,409   9,409   7,874
Total 23,395   23,395   21,853
Current | Residential | Revolving Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 119   119   103
Current | Residential | Revolving Loans Converted to Term Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Current | Home equity lines and loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   2
Year five 1   1   2
Prior 80   80   91
Total 4,622   4,622   4,482
Current | Home equity lines and loans | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 3,269   3,269   3,085
Current | Home equity lines and loans | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 1,272   1,272   1,302
Current | Recreational finance | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 3,597   3,597   3,918
Year two 3,236   3,236   2,203
Year three 1,836   1,836   2,044
Year four 1,753   1,753   1,661
Year five 1,419   1,419   1,100
Prior 2,191   2,191   1,503
Total 14,032   14,032   12,429
Current | Recreational finance | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Current | Recreational finance | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Current | Automobile | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 1,555   1,555   2,264
Year two 1,868   1,868   775
Year three 633   633   740
Year four 547   547   632
Year five 409   409   220
Prior 145   145   93
Total 5,157   5,157   4,724
Current | Automobile | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Current | Automobile | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Current | Other | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 270   270   259
Year two 176   176   152
Year three 103   103   102
Year four 65   65   71
Year five 50   50   16
Prior 24   24   18
Total 2,240   2,240   2,134
Current | Other | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 1,551   1,551   1,515
Current | Other | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 1   1   1
30-89 days past due | Residential | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 4   4   12
Year two 8   8   9
Year three 17   17   111
Year four 107   107   77
Year five 76   76   38
Prior 403   403   472
Total 615   615   719
30-89 days past due | Residential | Revolving Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
30-89 days past due | Residential | Revolving Loans Converted to Term Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
30-89 days past due | Home equity lines and loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   0
Year five 0   0   0
Prior 1   1   2
Total 31   31   29
30-89 days past due | Home equity lines and loans | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
30-89 days past due | Home equity lines and loans | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 30   30   27
30-89 days past due | Recreational finance | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 5   5   13
Year two 16   16   18
Year three 17   17   15
Year four 14   14   20
Year five 13   13   15
Prior 26   26   23
Total 91   91   104
30-89 days past due | Recreational finance | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
30-89 days past due | Recreational finance | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
30-89 days past due | Automobile | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 6   6   11
Year two 14   14   13
Year three 13   13   13
Year four 11   11   12
Year five 8   8   5
Prior 4   4   4
Total 56   56   58
30-89 days past due | Automobile | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
30-89 days past due | Automobile | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
30-89 days past due | Other | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 2   2   4
Year two 2   2   2
Year three 2   2   1
Year four 1   1   1
Year five 0   0   0
Prior 0   0   0
Total 22   22   23
30-89 days past due | Other | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 14   14   14
30-89 days past due | Other | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 1   1   1
Accruing Loans Past Due 90 Days or More | Residential | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   1
Year two 4   4   7
Year three 13   13   39
Year four 55   55   47
Year five 80   80   20
Prior 250   250   201
Total 402   402   315
Accruing Loans Past Due 90 Days or More | Residential | Revolving Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Residential | Revolving Loans Converted to Term Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Home equity lines and loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   0
Year five 0   0   0
Prior 0   0   0
Total 0   0   0
Accruing Loans Past Due 90 Days or More | Home equity lines and loans | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Home equity lines and loans | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Recreational finance | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   0
Year five 0   0   0
Prior 0   0   0
Total 0   0   0
Accruing Loans Past Due 90 Days or More | Recreational finance | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Recreational finance | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Automobile | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   0
Year five 0   0   0
Prior 0   0   0
Total 0   0   0
Accruing Loans Past Due 90 Days or More | Automobile | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Automobile | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Accruing Loans Past Due 90 Days or More | Other | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   0
Year five 0   0   0
Prior 0   0   0
Total 8   8   8
Accruing Loans Past Due 90 Days or More | Other | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 8   8   8
Accruing Loans Past Due 90 Days or More | Other | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Nonaccrual | Residential | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 2   2   2
Year three 5   5   27
Year four 37   37   16
Year five 18   18   5
Prior 187   187   226
Total 250   250   279
Nonaccrual | Residential | Revolving Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 1   1   3
Nonaccrual | Residential | Revolving Loans Converted to Term Loans | Residential Real Estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Nonaccrual | Home equity lines and loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 0   0   0
Year two 0   0   0
Year three 0   0   0
Year four 0   0   0
Year five 0   0   0
Prior 3   3   2
Total 77   77   81
Nonaccrual | Home equity lines and loans | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 1   1   0
Nonaccrual | Home equity lines and loans | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 73   73   79
Nonaccrual | Recreational finance | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 2   2   3
Year two 5   5   6
Year three 6   6   6
Year four 6   6   5
Year five 4   4   4
Prior 6   6   7
Total 29   29   31
Nonaccrual | Recreational finance | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Nonaccrual | Recreational finance | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Nonaccrual | Automobile | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 1   1   2
Year two 3   3   2
Year three 1   1   3
Year four 1   1   2
Year five 3   3   1
Prior 1   1   2
Total 10   10   12
Nonaccrual | Automobile | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Nonaccrual | Automobile | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans 0   0   0
Nonaccrual | Other | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Year one 2   2   2
Year two 0   0   1
Year three 1   1   1
Year four 0   0   0
Year five 0   0   0
Prior 0   0   0
Total 4   4   55
Nonaccrual | Other | Revolving Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 1   1   51
Nonaccrual | Other | Revolving Loans Converted to Term Loans | Consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans Converted to Term Loans $ 0   $ 0   $ 0
[1] Loans of $2.3 billion and $1.5 billion at September 30, 2025 and December 31, 2024, respectively, were held in special purpose trusts to settle the respective obligations of asset-backed notes issued by those trusts. The outstanding balances of those asset-backed notes issued to third party investors were included in Long-term borrowings and were $1.9 billion at September 30, 2025 and $1.2 billion at December 31, 2024.