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Revenue from contracts with customers - Summary of Sources of Noninterest Income that are Subject to Revenue Recognition Accounting Guidance (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer $ 423 $ 394 $ 1,237 $ 1,149
Service charges on deposit accounts        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 141 132 411 383
Trust income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 181 170 540 500
Brokerage services income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 34 32 97 91
Merchant discount and credit card interchange fees        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 47 41 130 121
Other        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 20 19 59 54
Commercial Bank        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 78 69 226 205
Commercial Bank | Service charges on deposit accounts        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 45 40 133 120
Commercial Bank | Trust income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 1 1 3 3
Commercial Bank | Brokerage services income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 1 2 4 5
Commercial Bank | Merchant discount and credit card interchange fees        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 20 18 55 54
Commercial Bank | Other        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 11 8 31 23
Retail Bank        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 130 123 375 353
Retail Bank | Service charges on deposit accounts        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 96 92 278 263
Retail Bank | Trust income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 0 0 0 0
Retail Bank | Brokerage services income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 0 0 0 0
Retail Bank | Merchant discount and credit card interchange fees        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 27 23 75 67
Retail Bank | Other        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 7 8 22 23
Institutional Services and Wealth Management        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 215 202 636 591
Institutional Services and Wealth Management | Service charges on deposit accounts        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 0 0 0 0
Institutional Services and Wealth Management | Trust income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 180 169 537 497
Institutional Services and Wealth Management | Brokerage services income        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 33 30 93 86
Institutional Services and Wealth Management | Merchant discount and credit card interchange fees        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer 0 0 0 0
Institutional Services and Wealth Management | Other        
Disaggregation Of Revenue [Line Items]        
Revenue from contract with customer $ 2 $ 3 $ 6 $ 8