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Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2019

or

☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission file number 001-13619

BROWN & BROWN, INC.

(Exact name of Registrant as specified in its charter)

Florida |  |  |  | 59-0864469
(State or other jurisdiction of incorporation or organization) |  |  | (I.R.S. Employer Identification Number)
220 South Ridgewood Avenue, Daytona Beach, FL |  |  | 32114
(Address of principal executive offices) |  |  | (Zip Code)

Registrant’s telephone number, including area code: (386) 252-9601

Securities registered pursuant to Section 12(b) of the Act:

Title of each class | Trading Symbol(s) | Name of each exchange on which registered
Common Stock, $0.10 Par Value | BRO | New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer | ☒ |  | Accelerated filer | ☐
Non-accelerated filer | ☐ |  | Smaller reporting company | ☐
|  |  | Emerging growth company | ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

The number of shares of the Registrant’s common stock, $0.10 par value, outstanding as of October 28, 2019 was 281,746,279 .

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BROWN & BROWN, INC.

INDEX

|  |  |  | PAGE NO.
PART I. FINANCIAL INFORMATION |  |
Item 1. |  | Financial Statements (Unaudited): |  |
|  | Condensed Consolidated Statements of Income for the three and nine months ended September 30, 2019 and 2018 |  | 5
|  | Condensed Consolidated Balance Sheets as of September 30, 2019 and December 31, 2018 |  | 6
|  | Condensed Consolidated Statements of Equity for the three and nine months ended September 30, 2019 and 2018 |  | 7
|  | Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2019 and 2018 |  | 8
|  | Notes to Condensed Consolidated Financial Statements |  | 9
Item 2. |  | Management’s Discussion and Analysis of Financial Condition and Results of Operations |  | 24
Item 3. |  | Quantitative and Qualitative Disclosures About Market Risk |  | 41
Item 4. |  | Controls and Procedures |  | 41
PART II. OTHER INFORMATION |  |
Item 1. |  | Legal Proceedings |  | 42
Item 1A. |  | Risk Factors |  | 42
Item 2. |  | Unregistered Sales of Equity Securities and Use of Proceeds |  | 42
Item 6. |  | Exhibits |  | 43
SIGNATURE |  | 44

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Disclosure Regarding Forward-Looking Statements

Brown & Brown, Inc., together with its subsidiaries (collectively, “we,” “Brown & Brown” or the “Company”), makes “forward-looking statements” within the “safe harbor” provision of the Private Securities Litigation Reform Act of 1995, as amended, throughout this report and in the documents we incorporate by reference into this report. You can identify these statements by forward-looking words such as “may,” “will,” “should,” “expect,” “anticipate,” “believe,” “intend,” “estimate,” “plan” and “continue” or similar words. We have based these statements on our current expectations about potential future events. Although we believe the expectations expressed in the forward-looking statements included in this Quarterly Report on Form 10-Q and the reports, statements, information and announcements incorporated by reference into this report are based upon reasonable assumptions within the bounds of our knowledge of our business, a number of factors could cause actual results to differ materially from those expressed in any forward-looking statements, whether oral or written, made by us or on our behalf. Many of these factors have previously been identified in filings or statements made by us or on our behalf. Important factors which could cause our actual results to differ materially from the forward-looking statements in this report include but are not limited to the following items, in addition to those matters described in Part I, Item 2 “Management’s Discussion and Analysis of Financial Condition and Results of Operations”:

| • | The Company's integration of the acquisition of The Hays Group, Inc. and certain of its affiliates (“Hays”), including adequately addressing any matters analyzed in the due diligence process, and material adverse changes in the business and financial condition of Hays, the Company, or both, and their respective customers;

| • | The impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our business operations;

| • | The impact of current market conditions on our results of operations and financial condition;

| • | Changes in macroeconomic conditions;

| • | Risks that could negatively affect the success of our acquisition strategy, including continuing consolidation in our industry, which could make it more difficult to identify targets and could make them more expensive, execution risks, integration risks, the risk of post-acquisition deterioration leading to intangible asset impairment charges, and the risk we could incur or assume unanticipated regulatory liabilities such as those relating to violations of anti-corruption and sanctions laws;

| • | Any insolvencies of, or other difficulties experienced by our clients, insurance carriers or financial institutions; volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control;

| • | Our ability to continue to manage our indebtedness;

| • | Our ability to compete effectively in our industry, material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a catastrophic event, such as a hurricane;

| • | Disintermediation within the insurance industry, including increased competition from insurance companies, technology companies and the financial services industry, as well as the shift away from traditional insurance markets;

| • | Our ability to attract and retain key employees and clients and attract new business;

| • | Our ability to maintain our corporate culture;

| • | The timing or ability to carry out share repurchases;

| • | The timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long-term debt agreements that may restrict our ability to take these actions;

| • | Fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred taxes;

| • | Any fluctuations in exchange and interest rates that could affect expenses and revenue;

| • | The potential costs and difficulties in complying with a wide variety of laws and regulations and any related changes;

| • | Changes in the tax or accounting policies or treatment of our operations and fluctuations in our tax rate;

| • | Any potential impact of U.S. healthcare or National Flood Insurance Program legislation;

| • | The impact of federal and state income tax reform;

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| • | The possibility of future federal government shutdowns;

| • | Uncertainties in U.S. administrative policy regarding trade agreements and international trade relations;

| • | Exposure to potential liabilities arising from errors and omissions and other potential claims against us;

| • | The interruption or loss of our information processing systems or failure to maintain secure information systems and other factors that the Company may not have currently identified or quantified; and

| • | Other risks and uncertainties as may be detailed from time to time in our public announcements and Securities and Exchange Commission (“SEC”) filings.

Assumptions as to any of the foregoing and all statements are not based upon historical fact, but rather reflect our current expectations concerning future results and events. Forward-looking statements that we make or that are made by others on our behalf are based upon a knowledge of our business and the environment in which we operate, but because of the factors listed above, among others, actual results may differ from those in the forward-looking statements. Consequently, these cautionary statements qualify all of the forward-looking statements we make herein. We cannot assure you that the results or developments anticipated by us will be realized or, even if substantially realized, that those results or developments will result in the expected consequences for us or affect us, our business or our operations in the way we expect. We caution readers not to place undue reliance on these forward-looking statements, which speak only as of their dates. We assume no obligation to update any of the forward-looking statements.

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PART I — FINANCIAL INFORMATION

ITEM 1 — Financial Statements (Unaudited)

BROWN & BROWN, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(UNAUDITED)

|  | For the three months ended September 30, |  |  | For the nine months ended September 30, |
(in thousands, except per share data) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
REVENUES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commissions and fees |  | $ | 617,363 |  |  | $ | 529,813 |  |  | $ | 1,807,758 |  |  | $ | 1,502,219 |
Investment income |  |  | 1,668 |  |  |  | 719 |  |  |  | 4,274 |  |  |  | 2,051 |
Other income, net |  |  | (348 | ) |  |  | 318 |  |  |  | 1,150 |  |  |  | 1,228 |
Total revenues |  |  | 618,683 |  |  |  | 530,850 |  |  |  | 1,813,182 |  |  |  | 1,505,498 |
EXPENSES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee compensation and benefits |  |  | 331,120 |  |  |  | 268,045 |  |  |  | 973,567 |  |  |  | 790,902 |
Other operating expenses |  |  | 96,409 |  |  |  | 83,697 |  |  |  | 283,242 |  |  |  | 243,704 |
(Gain)/loss on disposal |  |  | (3,815 | ) |  |  | 1,106 |  |  |  | (4,326 | ) |  |  | (1,544 | )
Amortization |  |  | 26,272 |  |  |  | 21,637 |  |  |  | 78,418 |  |  |  | 62,961 |
Depreciation |  |  | 5,815 |  |  |  | 5,259 |  |  |  | 17,516 |  |  |  | 16,410 |
Interest |  |  | 16,314 |  |  |  | 8,963 |  |  |  | 47,805 |  |  |  | 28,686 |
Change in estimated acquisition earn-out payables |  |  | (5,270 | ) |  |  | (357 | ) |  |  | (6,920 | ) |  |  | 2,528 |
Total expenses |  |  | 466,845 |  |  |  | 388,350 |  |  |  | 1,389,302 |  |  |  | 1,143,647 |
Income before income taxes |  |  | 151,838 |  |  |  | 142,500 |  |  |  | 423,880 |  |  |  | 361,851 |
Income taxes |  |  | 36,332 |  |  |  | 36,447 |  |  |  | 101,885 |  |  |  | 91,048 |
Net income |  | $ | 115,506 |  |  | $ | 106,053 |  |  | $ | 321,995 |  |  | $ | 270,803 |
Net income per share: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  | $ | 0.41 |  |  | $ | 0.38 |  |  | $ | 1.14 |  |  | $ | 0.98 |
Diluted |  | $ | 0.41 |  |  | $ | 0.38 |  |  | $ | 1.14 |  |  | $ | 0.96 |
Dividends declared per share |  | $ | 0.080 |  |  | $ | 0.075 |  |  | $ | 0.240 |  |  | $ | 0.225 |

See accompanying Notes to Condensed Consolidated Financial Statements.

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BROWN & BROWN, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(UNAUDITED)

(in thousands, except per share data) |  | September 30, 2019 |  |  | December 31, 2018 |
ASSETS |  |  |  |  |  |  |  |
Current Assets: |  |  |  |  |  |  |  |
Cash and cash equivalents |  | $ | 497,510 |  |  | $ | 438,961 |
Restricted cash and investments |  |  | 377,085 |  |  |  | 338,635 |
Short-term investments |  |  | 9,935 |  |  |  | 12,868 |
Premiums, commissions and fees receivable |  |  | 895,612 |  |  |  | 844,815 |
Reinsurance recoverable |  |  | 309,787 |  |  |  | 65,396 |
Prepaid reinsurance premiums |  |  | 383,565 |  |  |  | 337,920 |
Other current assets |  |  | 133,443 |  |  |  | 128,716 |
Total current assets |  |  | 2,606,937 |  |  |  | 2,167,311 |
Fixed assets, net |  |  | 128,889 |  |  |  | 100,395 |
Operating lease assets |  |  | 193,419 |  |  |  | — |
Goodwill |  |  | 3,702,265 |  |  |  | 3,432,786 |
Amortizable intangible assets, net |  |  | 923,418 |  |  |  | 898,807 |
Investments |  |  | 28,137 |  |  |  | 17,394 |
Other assets |  |  | 97,599 |  |  |  | 71,975 |
Total assets |  | $ | 7,680,664 |  |  | $ | 6,688,668 |
LIABILITIES AND SHAREHOLDERS’ EQUITY |  |  |  |  |  |  |  |
Current Liabilities: |  |  |  |  |  |  |  |
Premiums payable to insurance companies |  | $ | 906,136 |  |  | $ | 857,559 |
Losses and loss adjustment reserve |  |  | 309,787 |  |  |  | 65,212 |
Unearned premiums |  |  | 383,565 |  |  |  | 337,920 |
Premium deposits and credits due customers |  |  | 118,350 |  |  |  | 105,640 |
Accounts payable |  |  | 103,920 |  |  |  | 87,345 |
Accrued expenses and other liabilities |  |  | 272,166 |  |  |  | 279,310 |
Current portion of long-term debt |  |  | 55,000 |  |  |  | 50,000 |
Total current liabilities |  |  | 2,148,924 |  |  |  | 1,782,986 |
Long-term debt less unamortized discount and debt issuance costs |  |  | 1,513,560 |  |  |  | 1,456,990 |
Operating lease liabilities |  |  | 177,097 |  |  |  | — |
Deferred income taxes, net |  |  | 322,024 |  |  |  | 315,732 |
Other liabilities |  |  | 204,536 |  |  |  | 132,392 |
Shareholders’ Equity: |  |  |  |  |  |  |  |
Common stock, par value $0.10 per share; authorized 560,000 shares; issued 297,136 shares and outstanding 282,498 shares at 2019, issued 293,380 shares and outstanding 279,583 shares at 2018 - in thousands. |  |  | 29,714 |  |  |  | 29,338 |  |
Additional paid-in capital |  |  | 703,949 |  |  |  | 615,180 |
Treasury stock, at cost at 14,638 shares at 2019 and 13,797 shares at 2018, respectively - in thousands |  |  | (507,314 | ) |  |  | (477,572 | )
Retained earnings |  |  | 3,088,174 |  |  |  | 2,833,622 |
Total shareholders’ equity |  |  | 3,314,523 |  |  |  | 3,000,568 |
Total liabilities and shareholders’ equity |  | $ | 7,680,664 |  |  | $ | 6,688,668 |

See accompanying Notes to Condensed Consolidated Financial Statements.

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BROWN & BROWN, INC.

CONDENSED CONSOLIDATED STATEMENTS OF EQUITY

(UNAUDITED)

|  | Common Stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
(in thousands, except per share data) |  | Shares |  |  | Par Value |  |  | Additional Paid-In Capital |  |  | Treasury Stock |  |  | Retained Earnings |  |  | Total |
Balance at December 31, 2018 |  |  | 293,380 |  |  | $ | 29,338 |  |  | $ | 615,180 |  |  | $ | (477,572 | ) |  | $ | 2,833,622 |  |  | $ | 3,000,568 |
Net income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 113,896 |  |  |  | 113,896 |
Net unrealized holding (loss) gain on available-for- sale securities |  |  |  |  |  |  |  |  |  |  | 106 |  |  |  |  |  |  |  |  |  |  |  | 106 |
Common stock issued for employee stock benefit plans |  |  | 2,465 |  |  |  | 246 |  |  |  | 5,963 |  |  |  |  |  |  |  |  |  |  |  | 6,209 |
Cash dividends paid ($0.080 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (22,348 | ) |  |  | (22,348 | )
Balance at March 31, 2019 |  |  | 295,845 |  |  |  | 29,584 |  |  |  | 621,249 |  |  |  | (477,572 | ) |  |  | 2,925,170 |  |  |  | 3,098,431 |
Net income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 92,593 |  |  |  | 92,593 |
Net unrealized holding (loss) gain on available-for- sale securities |  |  |  |  |  |  |  |  |  |  | 205 |  |  |  |  |  |  |  | (24 | ) |  |  | 181 |
Common stock issued for employee stock benefit plans |  |  | (54 | ) |  |  | (5 | ) |  |  | 11,084 |  |  |  |  |  |  |  |  |  |  |  | 11,079 |
Purchase of treasury stock |  |  |  |  |  |  |  |  |  |  | 20,000 |  |  |  | (20,000 | ) |  |  |  |  |  |  | — |
Common stock issued to directors |  |  | 28 |  |  |  | 3 |  |  |  | 877 |  |  |  |  |  |  |  |  |  |  |  | 880 |
Cash dividends paid ($0.080 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (22,533 | ) |  |  | (22,533 | )
Balance at June 30, 2019 |  |  | 295,819 |  |  |  | 29,582 |  |  |  | 653,415 |  |  |  | (497,572 | ) |  |  | 2,995,206 |  |  |  | 3,180,631 |
Net income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 115,506 |  |  |  | 115,506 |
Net unrealized holding (loss) gain on available-for- sale securities |  |  |  |  |  |  |  |  |  |  | 8 |  |  |  |  |  |  |  | 13 |  |  |  | 21 |
Common stock issued for employee stock benefit plans |  |  | 748 |  |  |  | 75 |  |  |  | 30,583 |  |  |  |  |  |  |  |  |  |  |  | 30,658 |
Common stock issued for agency acquisitions |  |  | 569 |  |  |  | 57 |  |  |  | 19,943 |  |  |  |  |  |  |  |  |  |  |  | 20,000 |
Purchase of treasury stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (9,742 | ) |  |  |  |  |  |  | (9,742 | )
Cash dividends paid ($0.080 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (22,551 | ) |  |  | (22,551 | )
Balance at September 30, 2019 |  |  | 297,136 |  |  |  | 29,714 |  |  |  | 703,949 |  |  |  | (507,314 | ) |  |  | 3,088,174 |  |  |  | 3,314,523 |
Balance at December 31, 2017 |  |  | 286,895 |  |  |  | 28,689 |  |  |  | 483,733 |  |  |  | (386,322 | ) |  |  | 2,456,599 |  |  |  | 2,582,699 |
Adoption of Topic 606 at January 1, 2018 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 117,515 |  |  |  | 117,515 |
Beginning balance after adoption of Topic 606 |  |  | 286,895 |  |  |  | 28,689 |  |  |  | 483,733 |  |  |  | (386,322 | ) |  |  | 2,574,114 |  |  |  | 2,700,214 |
Net income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 90,828 |  |  |  | 90,828 |
Net unrealized holding (loss) gain on available-for- sale securities |  |  |  |  |  |  |  |  |  |  | (77 | ) |  |  |  |  |  |  | (55 | ) |  |  | (132 | )
Common stock issued for employee stock benefit plans |  |  | 53 |  |  |  | 6 |  |  |  | (327 | ) |  |  |  |  |  |  |  |  |  |  | (321 | )
Purchase of treasury stock |  |  |  |  |  |  |  |  |  |  | 11,250 |  |  |  | (11,250 | ) |  |  |  |  |  |  | — |
Common stock issued to directors |  |  | 13 |  |  |  | 1 |  |  |  | 699 |  |  |  |  |  |  |  |  |  |  |  | 700 |
Cash dividends paid ($0.075 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (20,696 | ) |  |  | (20,696 | )
Balance at March 31, 2018 |  |  | 286,961 |  |  |  | 28,696 |  |  |  | 495,278 |  |  |  | (397,572 | ) |  |  | 2,644,191 |  |  |  | 2,770,593 |
Net income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 73,922 |  |  |  | 73,922 |
Net unrealized holding (loss) gain on available-for- sale securities |  |  |  |  |  |  |  |  |  |  | (27 | ) |  |  |  |  |  |  | (2 | ) |  |  | (29 | )
Common stock issued for employee stock benefit plans |  |  | 123 |  |  | 12 |  |  |  | 7,699 |  |  |  |  |  |  |  |  |  |  |  | 7,711 |
Cash dividends paid ($0.075 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (20,715 | ) |  |  | (20,715 | )
Balance at June 30, 2018 |  |  | 287,084 |  |  |  | 28,708 |  |  |  | 502,950 |  |  |  | (397,572 | ) |  |  | 2,697,396 |  |  |  | 2,831,482 |
Net income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 106,053 |  |  |  | 106,053 |
Net unrealized holding (loss) gain on available-for- sale securities |  |  |  |  |  |  |  |  |  |  | (68 | ) |  |  |  |  |  |  |  |  |  |  | (68 | )
Common stock issued for employee stock benefit plans |  |  | 3,025 |  |  |  | 303 |  |  |  | 22,583 |  |  |  |  |  |  |  |  |  |  |  | 22,886 |
Cash dividends paid ($0.075 per share) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | (20,945 | ) |  |  | (20,945 | )
Balance at September 30, 2018 |  |  | 290,109 |  |  | $ | 29,011 |  |  | $ | 525,465 |  |  | $ | (397,572 | ) |  | $ | 2,782,504 |  |  | $ | 2,939,408 |

See accompanying Notes to Condensed Consolidated Financial Statements.

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BROWN & BROWN, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

|  | Nine months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |
Cash flows from operating activities: |  |  |  |  |  |  |  |
Net income |  | $ | 321,995 |  |  | $ | 270,803 |
Adjustments to reconcile net income to net cash provided by operating activities: |  |  |  |  |  |  |  |
Amortization |  |  | 78,418 |  |  |  | 62,961 |
Depreciation |  |  | 17,516 |  |  |  | 16,410 |
Non-cash stock-based compensation |  |  | 34,679 |  |  |  | 23,522 |
Change in estimated acquisition earn-out payables |  |  | (6,920 | ) |  |  | 2,528 |
Deferred income taxes |  |  | 6,172 |  |  |  | (16,416 | )
Amortization of debt discount and disposal of deferred financing costs |  |  | 1,521 |  |  |  | 1,220 |
Accretion (amortization) of discounts and premiums, investment |  |  | (11 | ) |  |  | (4 | )
Net gain/(loss) on sales of investments, fixed assets and customer accounts |  |  | (4,108 | ) |  |  | (1,259 | )
Payments on acquisition earn-outs in excess of original estimated payables |  |  | (351 | ) |  |  | (11,775 | )
Changes in operating assets and liabilities, net of effect from acquisitions and divestitures: |  |  |  |  |  |  |  |
Premiums, commissions and fees receivable (increase) decrease |  |  | (41,078 | ) |  |  | (24,560 | )
Reinsurance recoverables (increase) decrease |  |  | (244,391 | ) |  |  | 379,304 |
Prepaid reinsurance premiums (increase) decrease |  |  | (45,645 | ) |  |  | (23,938 | )
Other assets (increase) decrease |  |  | (23,105 | ) |  |  | (9,052 | )
Premiums payable to insurance companies increase (decrease) |  |  | 43,055 |  |  |  | 19,179 |
Premium deposits and credits due customers increase (decrease) |  |  | 12,335 |  |  |  | 16,089 |
Losses and loss adjustment reserve increase (decrease) |  |  | 244,575 |  |  |  | (378,246 | )
Unearned premiums increase (decrease) |  |  | 45,645 |  |  |  | 23,938 |
Accounts payable increase (decrease) |  |  | 22,086 |  |  |  | 27,817 |
Accrued expenses and other liabilities increase (decrease) |  |  | (22,462 | ) |  |  | (21,465 | )
Other liabilities increase (decrease) |  |  | 7,194 |  |  |  | (1,539 | )
Net cash provided by operating activities |  |  | 447,120 |  |  |  | 355,517 |
Cash flows from investing activities: |  |  |  |  |  |  |  |
Additions to fixed assets |  |  | (47,358 | ) |  |  | (28,859 | )
Payments for businesses acquired, net of cash acquired |  |  | (288,393 | ) |  |  | (254,836 | )
Proceeds from sales of fixed assets and customer accounts |  |  | 3,499 |  |  |  | 3,338 |
Purchases of investments |  |  | (15,769 | ) |  |  | (8,897 | )
Proceeds from sales of investments |  |  | 8,385 |  |  |  | 17,551 |
Net cash used in investing activities |  |  | (339,636 | ) |  |  | (271,703 | )
Cash flows from financing activities: |  |  |  |  |  |  |  |
Payments on acquisition earn-outs |  |  | (7,514 | ) |  |  | (13,337 | )
Proceeds from long-term debt |  |  | 350,000 |  |  |  | — |
Payments on long-term debt |  |  | (36,250 | ) |  |  | (115,000 | )
Deferred debt issuance costs |  |  | (3,701 | ) |  |  | — |
Borrowings on revolving credit facility |  |  | 100,000 |  |  |  | — |
Payments on revolving credit facilities |  |  | (350,000 | ) |  |  | — |
Issuances of common stock for employee stock benefit plans |  |  | 24,948 |  |  |  | 19,406 |
Repurchase shares to fund tax withholdings for non-cash stock-based compensation |  |  | (10,794 | ) |  |  | (11,928 | )
Purchase of treasury stock |  |  | (29,742 | ) |  |  | (11,250 | )
Settlement (prepayment) of accelerated share repurchase program |  |  | 20,000 |  |  |  | 11,250 |
Cash dividends paid |  |  | (67,432 | ) |  |  | (62,356 | )
Net cash provided by (used in) financing activities |  |  | (10,485 | ) |  |  | (183,215 | )
Net increase (decrease) in cash and cash equivalents inclusive of restricted cash |  |  | 96,999 |  |  |  | (99,401 | )
Cash and cash equivalents inclusive of restricted cash at beginning of period |  |  | 777,596 |  |  |  | 824,088 |
Cash and cash equivalents inclusive of restricted cash at end of period |  | $ | 874,595 |  |  | $ | 724,687 |

See accompanying Notes to Condensed Consolidated Financial Statements. Refer to Note 10 for the reconciliations of cash and cash equivalents inclusive of restricted cash and investments.

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NOTES TO CONDENSED CONSOLID ATED FINANCIAL STATEMENTS

(UNAUDITED)

NOTE 1 Nature of Operations

Brown & Brown, Inc., a Florida corporation, and its subsidiaries (collectively, “Brown & Brown” or the “Company”) is a diversified insurance agency, wholesale brokerage, insurance programs and service organization that markets and sells insurance products and services, primarily in the property, casualty and employee benefits areas. Brown & Brown’s business is divided into four reportable segments. The Retail Segment provides a broad range of insurance products and services to commercial, public and quasi-public entities, and to professional and individual customers. The National Programs Segment, which acts as a managing general agent (“MGA”), provides professional liability and related package products for certain professionals, a range of insurance products for individuals, flood coverage, and targeted products and services designated for specific industries, trade groups, governmental entities and market niches, all of which are delivered through a nationwide network of independent agents, including Brown & Brown retail agents. The Wholesale Brokerage Segment markets and sells excess and surplus commercial and personal lines insurance, primarily through independent agents and brokers, as well as Brown & Brown retail agents. The Services Segment provides insurance-related services, including third-party claims administration and comprehensive medical utilization management services in both the workers’ compensation and all-lines liability arenas, as well as Medicare Set-aside services, Social Security disability and Medicare benefits advocacy services and claims adjusting services.

NOTE 2 Basis of Financial Reporting

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“U.S. GAAP”) for interim financial information and with the instructions for Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. In the opinion of management, all adjustments (consisting of recurring accruals) necessary for a fair presentation have been included. These unaudited Condensed Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements and the Notes thereto set forth in the Company’s Annual Report on Form 10-K for the year ended December 31, 2018.

The preparation of these financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, as well as disclosures of contingent assets and liabilities, at the date of the Condensed Consolidated Financial Statements, and the reported amounts of revenues and expenses during the reporting period. Actual results may differ from those estimates.

Recently Issued Accounting Pronouncements

In August 2018, the FASB issued ASU 2018-15, “Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract,” which provides guidance for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). ASU 2018-15 will take effect for public companies for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. The impact of ASU 2018-15 is not expected to be material to the Company.

In January 2017, the FASB issued ASU No. 2017-04, “Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment.” The new guidance eliminates Step 2 of the goodwill impairment test. The updated guidance requires an entity to perform its annual or interim goodwill impairment test by comparing the fair value of the reporting unit to its carrying value, and recognizing a non-cash impairment charge for the amount by which the carrying value exceeds the reporting unit’s fair value with the loss not exceeding the total amount of goodwill allocated to that reporting unit. ASU 2017-04 will take effect for public companies for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019 and will be applied prospectively. The Company is currently evaluating the impact of this guidance on future interim or annual goodwill impairment tests performed.

Recently Adopted Accounting Standards

In February 2016, the FASB issued ASU 2016-02, “Leases (Topic 842)” (“Topic 842”), which provides guidance for accounting for leases. Under Topic 842, all leases are required to be recorded on the balance sheet and are classified as either operating leases or finance leases. Effective as of January 1, 2019, the Company adopted Topic 842, and all related amendments, which established Accounting Standards Codification (“ASC”) Topic 842. The Company adopted these standards by the recognition of right-of-use assets and related lease liabilities on the balance sheet. As permitted by Topic 842, the Company elected the transition practical expedient to adopt as of January 1, 2019, the date of initial application under the modified retrospective approach for leases existing at that date, with an adjustment to retained earnings. As a result, the Consolidated Balance Sheet at December 31, 2018 was not restated and continues to be reported under ASC Topic 840 (“Topic 840”) which did not require the recognition of operating lease liabilities on the balance sheet, and thus is not comparative. For the nine months ended September 30, 2019, all of the Company's leases are classified as operating leases, which are primarily real estate leases for office space. The expense recognition for operating leases under Topic 842 is substantially consistent with Topic 840, where operating lease charges are recorded entirely in operating expenses. As a result, there is no significant difference in the Company's results of operations presented in the Company's Condensed Consolidated Statements of Income for each period presented.

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The adoption of Topic 842 had a significant impact on the Company's balance sheet with the recognition of the operating lease right-of-use asset and the liability for operating leases. Upon adoption, leases that were classified as operating leases under Topic 840 were classified as operating leases under Topic 842. For the adoption of Topic 842, the Company recorded an adjustment of $202.9 million to operating lease right-of-use asset and the related lease liability, with no impact to retained earnings. The deferred rent previously accrued under Topic 840 was reclassified to the right-of-use asset upon the adoption of Topic 842. The lease liability is the present value of the remaining minimum lease payments, determined under Topic 840, discounted using the Company's incremental borrowing rate at the effective date of January 1, 2019. As permitted under Topic 842, the Company elected to use the practical expedient that permits the Company to not reassess whether a contract is or contains a lease, the classification of the Company's existing operating leases, and initial direct costs for any existing leases. The Company did not elect the practical expedient to use hindsight in determining the lease term (when considering lessee options to extend or terminate the lease and to purchase the underlying asset) and in assessing impairment of the Company's right-of-use assets. The application of the practical expedient did not have a significant impact on the measurement of the operating lease liability.

The impact of the adoption of Topic 842 on the balance sheet at January 1, 2019 was (in thousands):

(in thousands) |  | Balance at December 31, 2018 |  |  | Adjustments due to Topic 842 |  |  | Balance at January 1, 2019 |
Balance Sheet |  |  |  |  |  |  |  |  |  |  |  |
Assets: |  |  |  |  |  |  |  |  |  |  |  |
Other current assets |  |  | 128,716 |  |  |  | (3,004 | ) |  |  | 125,712 |
Operating lease assets |  |  | — |  |  |  | 178,304 |  |  |  | 178,304 |
Total Assets |  |  | 6,688,668 |  |  |  | 175,300 |  |  |  | 6,863,968 |
Liabilities: |  |  |  |  |  |  |  |  |  |  |  |
Accrued expenses and other liabilities |  |  | 279,310 |  |  |  | 13,836 |  |  |  | 293,146 |
Operating lease liabilities |  |  | — |  |  |  | 161,464 |  |  |  | 161,464 |
Total Liabilities |  |  | 3,688,100 |  |  |  | 175,300 |  |  |  | 3,863,400 |

For contracts entered into on or after the January 1, 2019, at the inception of a contract the Company assesses whether the contract is, or contains, a lease. This assessment is based on: (1) whether the contract involves the use of a distinct identified asset, (2) whether the Company obtains the right to substantially all the economic benefit from the use of the asset throughout the period, and (3) whether the Company has the right to direct the use of the asset. Leases entered into prior to January 1, 2019 are accounted for under Topic 840 and were not reassessed. For real estate leases that contain both lease and non-lease components, the Company elected to account the lease components together with non-lease components (e.g., common-area maintenance).

Leases are classified as either finance leases or operating leases. A lease is classified as a finance lease if any one of the following criteria are met: the lease transfers ownership of the asset by the end of the lease term, the lease contains an option to purchase the asset that is reasonably certain to be exercised, or the lease term is for a major part of the remaining useful life of the asset or the present value of the lease payments equals or exceeds substantially all of the fair value of the asset. A lease is classified as an operating lease if it does not meet any one of these criteria. None of the Company's real estate leases for office space meet the definition of a finance lease. The Company's policy is to own, rather than lease, equipment.

For leases at the lease commencement date, a right-of-use asset and a lease liability are recognized. The right-of-use asset represents the right to use the leased asset for the lease term. The right-of-use asset is initially measured at cost, which primarily comprises the initial amount of the lease liability, plus any initial direct costs incurred, less any lease incentives received. The lease liability is initially measured at the present value of the lease payments under the lease. For the Company's operating leases, the lease payments are discounted using an incremental borrowing rate, which approximates the rate of interest that would be paid on a secured borrowing in an amount equal to the lease payments for the underlying asset under similar terms.

Lease payments included in the measurement of the lease liability comprise the following: the fixed noncancelable lease payments, payments for optional renewal periods where it is reasonably certain the renewal period will be exercised, and payments for early termination options unless it is reasonably certain the lease will not be terminated early. Some of the Company's real estate leases contain variable lease payments, including payments based on an index or rate. Variable lease payments based on an index or rate are initially measured using the index or rate in effect at lease commencement and based on the minimum amount stated in the lease. Lease components are included in the measurement of the initial lease liability. Additional payments based on the change in an index or rate, or payments based on a change in the Company's portion of the operating expenses, including real estate taxes and insurance, are recorded as a period expense when incurred. Lease modifications result in remeasurement of the right-of-use assets and the lease liability.

Lease expense for operating leases consists of the lease payments, inclusive of lease incentives, plus any initial direct costs, and is recognized on a straight-line basis over the lease term. Included in lease expense are any variable lease payments incurred in the period that were not included in the initial lease liability.

The Company elected not to recognize right-of-use assets and lease liabilities for short-term leases that have a total term of 12 months or less. The effect of short-term leases on the Company's right-of-use asset and lease liability would not be significant.

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NOTE 3 Revenues

The following tables present the revenues disaggregated by revenue source:

|  | Three months ended September 30, 2019 |
(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other (8) |  |  | Total |
Base commissions (1) |  | $ | 248,488 |  |  | $ | 92,224 |  |  | $ | 68,162 |  |  | $ | — |  |  | $ | — |  |  | $ | 408,874 |
Fees (2) |  |  | 65,501 |  |  |  | 44,984 |  |  |  | 15,850 |  |  |  | 50,069 |  |  |  | (288 | ) |  |  | 176,116 |
Incentive commissions (3) |  |  | 12,852 |  |  |  | 258 |  |  |  | 449 |  |  |  | — |  |  |  | 5 |  |  |  | 13,564 |
Profit-sharing contingent commissions (4) |  |  | 7,848 |  |  |  | 4,412 |  |  |  | 1,927 |  |  |  | — |  |  |  | — |  |  |  | 14,187 |
Guaranteed supplemental commissions (5) |  |  | 3,415 |  |  |  | 609 |  |  |  | 598 |  |  |  | — |  |  |  | — |  |  |  | 4,622 |
Investment income (6) |  |  | 28 |  |  |  | 375 |  |  |  | 48 |  |  |  | 35 |  |  |  | 1,182 |  |  |  | 1,668 |
Other income, net (7) |  |  | (420 | ) |  |  | (8 | ) |  |  | 75 |  |  |  | 2 |  |  |  | 3 |  |  |  | (348 | )
Total Revenues |  | $ | 337,712 |  |  | $ | 142,854 |  |  | $ | 87,109 |  |  | $ | 50,106 |  |  | $ | 902 |  |  | $ | 618,683 |

|  | Nine months ended September 30, 2019 |
(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other (8) |  |  | Total |
Base commissions (1) |  | $ | 755,108 |  |  | $ | 254,495 |  |  | $ | 187,388 |  |  | $ | — |  |  | $ | 13 |  |  | $ | 1,197,004 |
Fees (2) |  |  | 178,205 |  |  |  | 109,702 |  |  |  | 42,299 |  |  |  | 150,276 |  |  |  | (863 | ) |  |  | 479,619 |
Incentive commissions (3) |  |  | 68,342 |  |  |  | (669 | ) |  |  | 947 |  |  |  | — |  |  |  | 23 |  |  |  | 68,643 |
Profit-sharing contingent commissions (4) |  |  | 26,054 |  |  |  | 9,365 |  |  |  | 6,073 |  |  |  | — |  |  |  | — |  |  |  | 41,492 |
Guaranteed supplemental commissions (5) |  |  | 9,211 |  |  |  | 10,225 |  |  |  | 1,564 |  |  |  | — |  |  |  | — |  |  |  | 21,000 |
Investment income (6) |  |  | 45 |  |  |  | 1,071 |  |  |  | 131 |  |  |  | 117 |  |  |  | 2,910 |  |  |  | 4,274 |
Other income, net (7) |  |  | 716 |  |  |  | 42 |  |  |  | 387 |  |  |  | 2 |  |  |  | 3 |  |  |  | 1,150 |
Total Revenues |  | $ | 1,037,681 |  |  | $ | 384,231 |  |  | $ | 238,789 |  |  | $ | 150,395 |  |  | $ | 2,086 |  |  | $ | 1,813,182 |

(1) | Base commissions generally represent a percentage of the premium paid by an insured and are affected by fluctuations in both premium rate levels charged by insurance companies and the insureds’ underlying “insurable exposure units,” which are units that insurance companies use to measure or express insurance exposed to risk (such as property values, or sales and payroll levels) to determine what premium to charge the insured. Insurance companies establish these premium rates based upon many factors, including loss experience, risk profile and reinsurance rates paid by such insurance companies, none of which the Company controls.

(2) | Fee revenues relate to fees for services other than securing coverage for the Company's customers and fees negotiated in lieu of commissions.

(3) | Incentive commissions include additional commissions over base commissions received from insurance carriers based on predetermined production levels mutually agreed upon by both parties.

(4) | Profit-sharing contingent commissions are based primarily on underwriting results, but may also reflect considerations for volume, growth and/or retention.

(5) | Guaranteed supplemental commissions represent guaranteed fixed-base agreements in lieu of profit-sharing contingent commissions.

(6) | Investment income consists primarily of interest on cash and investments.

(7) | Other income consists primarily of legal settlements and other miscellaneous income.

(8) | Fees within other reflects the elimination of intercompany revenues.

Contract Assets and Liabilities

The balances of contract assets and contract liabilities arising from contracts with customers as of September 30, 2019 and December 31, 2018 were as follows:

(in thousands) |  | September 30, 2019 |  |  | December 31, 2018 |
Contract assets |  | $ | 297,696 |  |  | $ | 265,994 |
Contract liabilities |  | $ | 55,138 |  |  | $ | 53,496 |

Unbilled receivables (contract assets) arise when the Company recognizes revenue for amounts which have not yet been billed in the Company's systems and are reflected in premiums, commissions and fee receivables in the Company's Condensed Consolidated Balance Sheet. Deferred revenue (contract liabilities) relates to payments received in advance of performance under the contract before the transfer of a good or service to the customer. Deferred revenue is reflected within accrued expenses and other liabilities for those to be recognized in less than 12 months and in other liabilities for those to be recognized more than 12 months from the date presented in the Company's Condensed Consolidated Balance Sheet.

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As of September 30, 2019, deferred revenue consisted of $37.5 million as current portion to be recognized within one year and $17.6 million in long term to be recognized beyond one year. As of December 31, 2018, deferred revenue consisted of $37.0 million as current portion to be recognized within one year and $16.5 million in long-term deferred revenue to be recognized beyond one year.

During the nine months ended September 30, 2019, the amount of revenue recognized related to performance obligations satisfied in a previous period, was $14.0 million. This revenue is primarily related to variable consideration and is inclusive of changes due to estimates.

Other Assets and Deferred Cost

Incremental cost to obtain - The Company defers certain costs to obtain customer contracts primarily as they relate to commission-based compensation plans in the Retail Segment, in which the Company pays an incremental amount of compensation on new business. These incremental costs are deferred and amortized over a 15-year period. The cost to obtain balance within the other assets caption in the Company's Condensed Consolidated Balance Sheet was $23.4 million and $13.2 million as of September 30, 2019 and December 31, 2018, respectively. For the nine months ended September 30, 2019, the Company deferred $11.6 million of incremental cost to obtain customer contracts. The Company recorded an expense of $1.4 million associated with the incremental cost to obtain customer contracts for the nine months ended September 30, 2019.

Cost to fulfill - The Company defers certain costs to fulfill contracts and recognizes these costs as the associated performance obligations are fulfilled. The cost to fulfill balance within the other current assets caption in the Company's Condensed Consolidated Balance Sheet was $68.0 million and $69.8 million as of September 30, 2019 and December 31, 2018, respectively. For the nine months ended September 30, 2019, the Company had net expense of $1.9 million related to the release of previously deferred contract fulfillment costs associated with performance obligations that were satisfied in the period, net of current year deferrals for costs incurred that related to performance obligations yet to be fulfilled.

NOTE 4 Net Income Per Share

Basic net income per share is computed based on the weighted average number of common shares (including participating securities) issued and outstanding during the period. Diluted net income per share is computed based on the weighted average number of common shares issued and outstanding plus equivalent shares, assuming the exercise of stock options. The dilutive effect of stock options is computed by application of the treasury-stock method. The following is a reconciliation between basic and diluted weighted average shares outstanding:

|  | For the three months ended September 30, |  |  | For the nine months ended September 30, |
(in thousands, except per share data) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Net income |  | $ | 115,506 |  |  | $ | 106,053 |  |  | $ | 321,995 |  |  | $ | 270,803 |
Net income attributable to unvested awarded performance stock |  |  | (3,772 | ) |  |  | (2,716 | ) |  |  | (10,386 | ) |  |  | (6,185 | )
Net income attributable to common shares |  | $ | 111,734 |  |  | $ | 103,337 |  |  | $ | 311,609 |  |  | $ | 264,618 |
Weighted average number of common shares outstanding – basic |  |  | 282,178 |  |  |  | 278,132 |  |  |  | 281,505 |  |  |  | 276,744 |
Less unvested awarded performance stock included in weighted average number of common shares outstanding – basic |  |  | (9,216 | ) |  |  | (7,124 | ) |  |  | (9,080 | ) |  |  | (6,321 | )
Weighted average number of common shares outstanding for basic net income per common share |  |  | 272,962 |  |  |  | 271,008 |  |  |  | 272,425 |  |  |  | 270,423 |
Dilutive effect of stock options |  |  | 2,113 |  |  |  | 4,274 |  |  |  | 2,104 |  |  |  | 5,191 |
Weighted average number of shares outstanding – diluted |  |  | 275,075 |  |  |  | 275,282 |  |  |  | 274,529 |  |  |  | 275,614 |
Net income per share: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  | $ | 0.41 |  |  | $ | 0.38 |  |  | $ | 1.14 |  |  | $ | 0.98 |
Diluted |  | $ | 0.41 |  |  | $ | 0.38 |  |  | $ | 1.14 |  |  | $ | 0.96 |

NOTE 5 Business Combinations

During the nine months ended September 30, 2019, Brown & Brown acquired the assets and assumed certain liabilities of seventeen insurance intermediaries and all of the stock of one insurance intermediary. Additionally, miscellaneous adjustments were recorded to the purchase price allocation of certain prior acquisitions completed within the last 12 months as permitted by Accounting Standards Codification Topic 805 — Business Combinations (“ASC 805”). Such adjustments are presented in the “Other” category within the following two tables. The recorded purchase price for all acquisitions includes an estimation of the fair value of liabilities associated with any potential earn-out provisions. Subsequent changes in the fair value of earn-out obligations will be recorded in the Condensed Consolidated Statements of Income when incurred.

The fair value of earn-out obligations is based on the present value of the expected future payments to be made to the sellers of the acquired businesses in accordance with the provisions outlined in the respective purchase agreements. In determining fair value, the acquired business’s future performance is estimated using financial projections developed by management for the acquired business and reflects market participant assumptions regarding revenue growth and/or profitability. The expected future payments are estimated on the basis of the earn-out formula and performance targets specified in each purchase agreement compared to the associated financial projections. These payments are

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then discounted to present value using a risk-adjusted rate that takes into consideration the likelihood that the forecasted earn-out payments will be made.

Based on the acquisition date and the complexity of the underlying valuation work, certain amounts included in the Company’s Condensed Consolidated Financial Statements may be provisional and thus subject to further adjustments within the permitted measurement period, as defined in ASC 805. For the nine months ended September 30, 2019, adjustments were made within the permitted measurement period that resulted in a decrease in the aggregate purchase price of the affected acquisitions of $6.6 million relating to the assumption of certain liabilities. These measurement period adjustments have been reflected as current period adjustments in the nine months ended September 30, 2019 in accordance with the guidance in ASU 2015-16 “Business Combinations.” The measurement period adjustments primarily impacted goodwill, with no effect on earnings or cash in the current period.

Cash paid for acquisitions was $291.6 million in the nine-month period ended September 30, 2019. The Company completed 18 acquisitions (excluding book of business purchases) in the nine-month period ended September 30, 2019. The Company completed 18 acquisitions (excluding book of business purchases) in the nine-month period ended September 30, 2018.

The following table summarizes the purchase price allocations made as of the date of each acquisition for current year acquisitions and adjustments made during the measurement period for prior year acquisitions. During the measurement periods, the Company will adjust assets or liabilities if new information is obtained about facts and circumstances that existed as of the acquisition date that, if known, would have resulted in the recognition of those assets and liabilities as of that date. These adjustments are made in the period in which the amounts are determined and the current period income effect of such adjustments will be calculated as if the adjustments had been completed as of the acquisition date.

(in thousands) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Name |  | Business segment |  | Effective date of acquisition |  | Cash paid |  |  | Common Stock Issued |  |  | Other payable |  |  | Recorded earn-out payable |  |  | Net assets acquired |  |  | Maximum potential earn- out payable |
Smith Insurance Associates, Inc. (Smith) |  | Retail |  | February 1, 2019 |  | $ | 20,129 |  |  | $ | — |  |  | $ | — |  |  | $ | 2,704 |  |  | $ | 22,833 |  |  | $ | 4,550 |
Donald P. Pipino Company, LTD (Pipino) |  | Retail |  | February 1, 2019 |  |  | 16,420 |  |  |  | — |  |  |  | 135 |  |  |  | 9,821 |  |  |  | 26,376 |  |  |  | 12,996 |
Cossio Insurance Agency (Cossio) |  | Retail |  | March 1, 2019 |  |  | 13,990 |  |  |  | — |  |  |  | 10 |  |  |  | 1,710 |  |  |  | 15,710 |  |  |  | 2,000 |
Medval LLC (Medval) |  | Services |  | March 1, 2019 |  |  | 29,106 |  |  |  | — |  |  |  | 100 |  |  |  | 1,684 |  |  |  | 30,890 |  |  |  | 2,500 |
United Development Systems, Inc. (United) |  | Retail |  | May 1, 2019 |  |  | 18,987 |  |  |  | — |  |  |  | 388 |  |  |  | 3,268 |  |  |  | 22,643 |  |  |  | 8,625 |
Twinbrook Insurance Brokerage, Inc. (Twinbrook) |  | Retail |  | June 1, 2019 |  |  | 26,251 |  |  |  | — |  |  |  | 400 |  |  |  | 1,565 |  |  |  | 28,216 |  |  |  | 5,073 |
Innovative Risk Solutions, Inc. (IRS) |  | Retail |  | July 1, 2019 |  |  | 26,435 |  |  |  | — |  |  |  | 2,465 |  |  |  | 5,482 |  |  |  | 34,382 |  |  |  | 9,000 |
WBR Insurance Agency, LLC et al (WBR) |  | Retail |  | August 1, 2019 |  |  | 10,667 |  |  |  | — |  |  |  | 203 |  |  |  | 2,197 |  |  |  | 13,067 |  |  |  | 4,575 |
West Ridge Insurance Agency, Inc. d/b/a Yozell Associates (Yozell) |  | Retail |  | August 1, 2019 |  |  | 13,030 |  |  |  | — |  |  |  | 470 |  |  |  | 768 |  |  |  | 14,268 |  |  |  | 6,730 |
CKP Insurance, LLC (CKP) |  | Retail |  | August 1, 2019 |  |  | 89,190 |  |  |  | 20,000 |  |  |  | 4,000 |  |  |  | 38,093 |  |  |  | 151,283 |  |  |  | 76,500 |
Other |  | Various |  | Various |  |  | 27,405 |  |  |  | — |  |  |  | 1,291 |  |  |  | 4,172 |  |  |  | 32,868 |  |  |  | 9,404 |
Total |  |  |  |  |  | $ | 291,610 |  |  | $ | 20,000 |  |  | $ | 9,462 |  |  | $ | 71,464 |  |  | $ | 392,536 |  |  | $ | 141,953 |

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The following table summarizes the estimated fair values of the aggregate assets and liabilities acquired as of the date of each acquisition and adjustments made during the measurement period of the prior year acquisitions.

(in thousands) |  | Smith |  |  | Pipino |  |  | Cossio |  |  | Medval |  |  | United |  |  | Twinbrook |  |  | IRS |  |  | WBR |  |  | Yozell |  |  | CKP |  |  | Other |  |  | Total |
Cash |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 3,217 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 3,217 |
Other current assets |  |  | 473 |  |  |  | 819 |  |  |  | 17 |  |  |  | 1,708 |  |  |  | 477 |  |  |  | — |  |  |  | 1,200 |  |  |  | 169 |  |  |  | 1,473 |  |  |  | 8,900 |  |  |  | (6,173 | ) |  |  | 9,063 |
Fixed assets |  |  | 39 |  |  |  | 112 |  |  |  | 29 |  |  |  | 50 |  |  |  | 20 |  |  |  | 85 |  |  |  | 11 |  |  |  | 10 |  |  |  | 12 |  |  |  | 193 |  |  |  | (166 | ) |  |  | 395 |
Goodwill |  |  | 16,249 |  |  |  | 16,765 |  |  |  | 11,319 |  |  |  | 19,108 |  |  |  | 15,111 |  |  |  | 19,839 |  |  |  | 24,040 |  |  |  | 9,376 |  |  |  | 9,212 |  |  |  | 110,765 |  |  |  | 23,523 |  |  |  | 275,307 |
Purchased customer accounts |  |  | 6,500 |  |  |  | 11,360 |  |  |  | 4,324 |  |  |  | 7,300 |  |  |  | 7,065 |  |  |  | 8,557 |  |  |  | 9,246 |  |  |  | 4,022 |  |  |  | 3,550 |  |  |  | 32,274 |  |  |  | 10,732 |  |  |  | 104,930 |
Non-compete agreements |  |  | 41 |  |  |  | 11 |  |  |  | 21 |  |  |  | 1 |  |  |  | 11 |  |  |  | 12 |  |  |  | 11 |  |  |  | 34 |  |  |  | 21 |  |  |  | 21 |  |  |  | 128 |  |  |  | 312 |
Other assets |  |  | — |  |  |  | 772 |  |  |  | — |  |  |  | 15 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (732 | ) |  |  | 55 |
Total assets acquired |  |  | 23,302 |  |  |  | 29,839 |  |  |  | 15,710 |  |  |  | 31,399 |  |  |  | 22,684 |  |  |  | 28,493 |  |  |  | 34,508 |  |  |  | 13,611 |  |  |  | 14,268 |  |  |  | 152,153 |  |  |  | 27,312 |  |  |  | 393,279 |
Other current liabilities |  |  | (469 | ) |  |  | (3,463 | ) |  |  | — |  |  |  | (480 | ) |  |  | (41 | ) |  |  | (277 | ) |  |  | (126 | ) |  |  | (166 | ) |  |  | — |  |  |  | (870 | ) |  |  | 5,556 |  |  |  | (336 | )
Other liabilities |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (29 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (378 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (407 | )
Total liabilities assumed |  |  | (469 | ) |  |  | (3,463 | ) |  |  | — |  |  |  | (509 | ) |  |  | (41 | ) |  |  | (277 | ) |  |  | (126 | ) |  |  | (544 | ) |  |  | — |  |  |  | (870 | ) |  |  | 5,556 |  |  |  | (743 | )
Net assets acquired |  | $ | 22,833 |  |  | $ | 26,376 |  |  | $ | 15,710 |  |  | $ | 30,890 |  |  | $ | 22,643 |  |  | $ | 28,216 |  |  | $ | 34,382 |  |  | $ | 13,067 |  |  | $ | 14,268 |  |  | $ | 151,283 |  |  | $ | 32,868 |  |  | $ | 392,536 |

The other column represents current year acquisitions with total net assets acquired of less than $10.0 million and adjustments from prior year acquisitions that were made within the permitted measurement period.

The weighted average useful lives for the acquired amortizable intangible assets are as follows: purchased customer accounts, 15 years; and non-compete agreements, 5 years.

Goodwill of $275.3 million, which is net of any opening balance sheet adjustments within the allowable measurement period, was allocated to the Retail, National Programs, Wholesale Brokerage and Services Segments in the amounts of $249.7 million, $0.1 million, $6.2 million and $19.3 million, respectively. Of the total goodwill of $275.3 million, the amount currently deductible for income tax purposes is $203.8 million and the remaining $71.5 million relates to the recorded earn-out payables and will not be deductible until it is earned and paid.

For the acquisitions completed during 2019, the results of operations since the acquisition dates have been combined with those of the Company. The total revenues from the acquisitions completed through September 30, 2019, included in the Condensed Consolidated Statement of Income for the nine months ended September 30, 2019, was $31.0 million. The income before income taxes, including the intercompany cost of capital charge, from the acquisitions completed through September 30, 2019, included in the Condensed Consolidated Statement of Income for the nine months ended September 30, 2019, was $0.3 million. If the acquisitions had occurred as of the beginning of the respective periods, the Company’s results of operations would be as shown in the following table. These unaudited pro forma results are not necessarily indicative of the actual results of operations that would have occurred had the acquisitions actually been made at the beginning of the respective periods.

(UNAUDITED) |  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands, except per share data) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Total revenues |  | $ | 619,359 |  |  | $ | 547,196 |  |  | $ | 1,853,193 |  |  | $ | 1,578,627 |
Income before income taxes |  | $ | 152,038 |  |  | $ | 147,351 |  |  | $ | 438,289 |  |  | $ | 385,327 |
Net income |  | $ | 115,658 |  |  | $ | 109,663 |  |  | $ | 332,940 |  |  | $ | 288,373 |
Net income per share: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  | $ | 0.41 |  |  | $ | 0.39 |  |  | $ | 1.18 |  |  | $ | 1.04 |
Diluted |  | $ | 0.41 |  |  | $ | 0.39 |  |  | $ | 1.17 |  |  | $ | 1.02 |
Weighted average number of shares outstanding: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  |  | 272,962 |  |  |  | 271,008 |  |  |  | 272,425 |  |  |  | 270,423 |
Diluted |  |  | 275,075 |  |  |  | 275,282 |  |  |  | 274,529 |  |  |  | 275,614 |

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As of September 30, 2019 and 2018, the fair values of the estimated acquisition earn-out payables were re-evaluated and measured at fair value on a recurring basis using unobservable inputs (Level 3) as defined in ASC 820- Fair Value Measurement. The resulting additions, payments, and net changes, as well as the interest expense accretion on the estimated acquisition earn-out payables, for the nine months ended September 30, 2019 and 2018, were as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Balance as of the beginning of the period |  | $ | 104,976 |  |  | $ | 52,540 |  |  | $ | 89,924 |  |  | $ | 36,175 |
Additions to estimated acquisition earn-out payables |  |  | 47,498 |  |  |  | 29,646 |  |  |  | 71,464 |  |  |  | 51,717 |
Payments for estimated acquisition earn-out payables |  |  | (601 | ) |  |  | (16,521 | ) |  |  | (7,865 | ) |  |  | (25,112 | )
Subtotal |  |  | 151,873 |  |  |  | 65,665 |  |  |  | 153,523 |  |  |  | 62,780 |
Net change in earnings from estimated acquisition earn-out payables: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Change in fair value on estimated acquisition earn-out payables |  |  | (6,573 | ) |  |  | (928 | ) |  |  | (10,873 | ) |  |  | 945 |
Interest expense accretion |  |  | 1,303 |  |  |  | 571 |  |  |  | 3,953 |  |  |  | 1,583 |
Net change in earnings from estimated acquisition earn-out payables |  |  | (5,270 | ) |  |  | (357 | ) |  |  | (6,920 | ) |  |  | 2,528 |
Balance as of September 30, |  | $ | 146,603 |  |  | $ | 65,308 |  |  | $ | 146,603 |  |  | $ | 65,308 |

Of the $146.6 million estimated acquisition earn-out payables as of September 30, 2019, $23.7 million was recorded as accounts payable and $122.9 million was recorded as other non-current liabilities. As of September 30, 2019, the maximum future acquisition contingency payments related to all acquisitions was $310.6 million, inclusive of the $146.6 million estimated acquisition earn-out payables as of September 30, 2019. Included within the additions to estimated acquisition earn-out payables are any adjustments to opening balance sheet items within the allowable measurement period, which may therefore differ from previously reported amounts.

NOTE 6 Goodwill

Goodwill is subject to at least an annual assessment for impairment by applying a fair value-based test. The Company completed its most recent annual assessment as of November 30, 2018, and identified no impairment as a result of the evaluation.

The changes in the carrying value of goodwill by reportable segment for the nine months ended September 30, 2019 are as follows:

(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Total |
Balance as of December 31, 2018 |  | $ | 2,063,150 |  |  | $ | 926,206 |  |  | $ | 291,622 |  |  | $ | 151,808 |  |  | $ | 3,432,786 |
Goodwill of acquired businesses |  |  | 249,691 |  |  |  | 74 |  |  |  | 6,189 |  |  |  | 19,353 |  |  |  | 275,307 |
Goodwill disposed of relating to sales of businesses |  |  | (5,089 | ) |  |  | (739 | ) |  |  | — |  |  |  | — |  |  |  | (5,828 | )
Balance as of September 30, 2019 |  | $ | 2,307,752 |  |  | $ | 925,541 |  |  | $ | 297,811 |  |  | $ | 171,161 |  |  | $ | 3,702,265 |

NOTE 7 Amortizable Intangible Assets

Amortizable intangible assets at September 30, 2019 and December 31, 2018 consisted of the following:

|  | September 30, 2019 |  |  | December 31, 2018 |
(in thousands) |  | Gross carrying value |  |  | Accumulated amortization |  |  | Net carrying value |  |  | Weighted average life (years) (1) |  |  | Gross carrying value |  |  | Accumulated amortization |  |  | Net carrying value |  |  | Weighted average life (years) (1) |
Purchased customer accounts |  | $ | 1,905,638 |  |  | $ | (985,436 | ) |  | $ | 920,202 |  |  |  | 15.0 |  |  | $ | 1,804,404 |  |  | $ | (909,415 | ) |  | $ | 894,989 |  |  |  | 14.9 |
Non-compete agreements |  |  | 33,781 |  |  |  | (30,565 | ) |  |  | 3,216 |  |  |  | 4.5 |  |  |  | 33,469 |  |  |  | (29,651 | ) |  |  | 3,818 |  |  |  | 4.5 |
Total |  | $ | 1,939,419 |  |  | $ | (1,016,001 | ) |  | $ | 923,418 |  |  |  |  |  |  | $ | 1,837,873 |  |  | $ | (939,066 | ) |  | $ | 898,807 |  |  |  |  |

(1) | Weighted average life calculated as of the date of acquisition.

Amortization expense for amortizable intangible assets for the years ending December 31, 2019, 2020, 2021, 2022 and 2023 is estimated to be $104.7 million, $99.8 million, $96.3 million, $91.8 million, and $84.8 million, respectively.

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NOTE 8 Long-Term Debt

Long-term debt at September 30, 2019 and December 31, 2018 consisted of the following:

(in thousands) |  | September 30, 2019 |  |  | December 31, 2018 |
Current portion of long-term debt: |  |  |  |  |  |  |  |
Current portion of 5-year term loan facility expires 2022 |  | $ | 40,000 |  |  | $ | 35,000 |
Current portion of 5-year term loan facility expires 2023 |  |  | 15,000 |  |  |  | 15,000 |
Total current portion of long-term debt |  |  | 55,000 |  |  |  | 50,000 |
Long-term debt: |  |  |  |  |  |  |  |
Note agreements: |  |  |  |  |  |  |  |
4.200% senior notes, semi-annual interest payments, net of the unamortized discount, balloon due 2024 |  | $ | 499,219 |  |  | $ | 499,101 |
4.500% senior notes, semi-annual interest payments, net of the unamortized discount, balloon due 2029 |  |  | 349,470 |  |  |  | — |
Total notes |  |  | 848,689 |  |  |  | 499,101 |
Credit agreements: |  |  |  |  |  |  |  |
5-year term-loan facility, periodic interest and principal payments, LIBOR plus up to 1.750%, expires June 28, 2022 |  |  | 300,000 |  |  |  | 330,000 |
5-year revolving-loan facility, periodic interest payments, LIBOR plus up to 1.500%, plus commitment fees up to 0.250%, expires June 28, 2022 |  |  | 100,000 |  |  |  | 350,000 |
5-year term-loan facility, periodic interest and principal payments, LIBOR plus up to 1.750%, expires December 21, 2023 |  |  | 273,750 |  |  |  | 285,000 |
Total credit agreements |  |  | 673,750 |  |  |  | 965,000 |
Debt issuance costs (contra) |  |  | (8,879 | ) |  |  | (7,111 | )
Total long-term debt less unamortized discount and debt issuance costs |  |  | 1,513,560 |  |  |  | 1,456,990 |
Current portion of long-term debt |  |  | 55,000 |  |  |  | 50,000 |
Total debt |  | $ | 1,568,560 |  |  | $ | 1,506,990 |

On June 28, 2017, the Company entered into an amended and restated credit agreement (the “Amended and Restated Credit Agreement”) with the lenders named therein, JPMorgan Chase Bank, N.A. as administrative agent and certain other banks as co-syndication agents and co-documentation agents. The Amended and Restated Credit Agreement amended and restated the credit agreement dated April 17, 2014, among such parties (the “Original Credit Agreement”). The Amended and Restated Credit Agreement extends the applicable maturity date of the existing revolving credit facility (the “Revolving Credit Facility”) of $800.0 million to June 28, 2022 and re-evidences unsecured term loans at $400.0 million while also extending the applicable maturity date to June 28, 2022. The quarterly term loan principal amortization schedule was reset. At the time of the execution of the Amended and Restated Credit Agreement, $67.5 million of principal from the original unsecured term loans was repaid using operating cash balances, and the Company added an additional $2.8 million in debt issuance costs related to the Revolving Credit Facility to the Condensed Consolidated Balance Sheet. The Company also expensed to the Condensed Consolidated Statements of Income $0.2 million of debt issuance costs related to the Original Credit Agreement due to certain lenders exiting prior to execution of the Amended and Restated Credit Agreement. The Company also carried forward $1.6 million on the Condensed Consolidated Balance Sheet the remaining unamortized portion of the Original Credit Agreement debt issuance costs, which will be amortized over the term of the Amended and Restated Credit Agreement. On September 30, 2019, the Company made a scheduled principal payment of $10.0 million per the terms of the Amended and Restated Credit Agreement. As of September 30, 2019, there was an outstanding debt balance issued under the term loan of the Amended and Restated Credit Agreement of $340.0 million and $100.0 million borrowings outstanding against the Revolving Credit Facility. As of December 31, 2018, there was an outstanding debt balance issued under the term loan of the Amended and Restated Credit Agreement of $365.0 million with $350.0 million in borrowings outstanding against the Revolving Credit Facility. The Company had borrowed approximately $600.0 million under its Revolving Credit Facility on November 15, 2018 in connection with the closing of the acquisition of certain assets and assumption of certain liabilities of the Hays Companies. Per the terms of the Amended and Restated Credit Agreement, a scheduled principal payment of $10.0 million is due December 31, 2019.

On September 18, 2014, the Company issued $500.0 million of 4.200% unsecured Senior Notes due in 2024. The Senior Notes were given investment grade ratings of BBB-/Baa3 with a stable outlook. The notes are subject to certain covenant restrictions and regulations which are customary for credit rated obligations. At the time of funding, the proceeds were offered at a discount of the original note amount which also excluded an underwriting fee discount. The net proceeds received from the issuance were used to repay the outstanding balance of $475.0 million on the Revolving Credit Facility and for other general corporate purposes. As of September 30, 2019 and December 31, 2018, there was an outstanding debt balance of $500.0 million exclusive of the associated discount balance.

On December 21, 2018, the Company entered into a term loan credit agreement (the “Term Loan Credit Agreement”) with the lenders named therein, Wells Fargo Bank, National Association, as administrative agent, and certain other banks as co-syndication agents and as joint

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lead arrangers and joint bookrunners. The Term Loan Credit Agreement provides for an unsecured term loan in the initial amount of $300.0 million, which may, subject to lenders’ discretion, potentially be increased up to an aggregate amount of $450.0 million (the “Term Loan”). The Term Loan is repayable over the five-year term from the effective date of the Term Loan Credit Agreement, which was December 21, 2018. Based on the Company’s net debt leverage ratio or a non-credit enhanced senior unsecured long-term debt rating as determined by Moody’s Investor Service and Standard & Poor’s Rating Service, the rates of interest charged on the term loan are 1.00% to 1.75%, above the adjusted 1-Month LIBOR rate. On December 21, 2018, the Company borrowed $300.0 million under the Term Loan Credit Agreement and used $250.0 million of the proceeds to reduce indebtedness under the Company’s Amended and Restated Credit Agreement, dated June 28, 2017, with the lenders named therein, JPMorgan Chase Bank, N.A., as administrative agent, and certain other banks as co-syndication agents and co-documentation agents (the “Revolving Credit Facility”). As of September 30, 2019, there was an outstanding debt balance issued under the Term Loan of $288.8 million. As of December 31, 2018, there was an outstanding debt balance issued under the Term Loan of $300.0 million. Per the terms of the Term Loan Credit Agreement, a scheduled principal payment of $3.8 million is due December 31, 2019.

On March 11, 2019, the Company completed the issuance of $350.0 million aggregate principal amount of the Company's 4.500% Senior Notes due 2029. The Senior Notes were given investment grade ratings of BBB-/Baa3 with a stable outlook. The notes are subject to certain covenant restrictions, which are customary for credit rated obligations. At the time of funding, the proceeds were offered at a discount of the original note amount, which also excluded an underwriting fee discount. The net proceeds received from the issuance were used to repay a portion of the outstanding balance of $350.0 million on the Revolving Credit Facility, utilized in connection with the financing related to the Hays Companies acquisition and for other general corporate purposes. As of September 30, 2019, there was an outstanding debt balance of $350.0 million exclusive of the associated discount balance.

The Amended and Restated Credit Agreement and Term Loan Credit Agreement require the Company to maintain certain financial ratios and comply with certain other covenants. The Company was in compliance with all such covenants as of September 30, 2019 and December 31, 2018.

The 30-day Adjusted LIBOR Rate as of September 30, 2019 was 2.063%.

NOTE 9 Leases

Substantially all of the Company's operating lease right-of-use assets and operating lease liabilities represent real estate leases for office space used to conduct the Company's business.

The balances and classification of operating lease right-of-use assets and operating lease liabilities within the Condensed Consolidated Balance Sheet is as follows:

(in thousands) |  |  | September 30, 2019 |
Balance Sheet |  |  |  |  |
Assets: |  |  |  |  |
Operating lease right-of-use assets | Operating lease assets |  | $ | 193,419 |
Total Assets |  |  |  | 193,419 |
Liabilities: |  |  |  |  |
Current operating lease liabilities | Accrued expenses and other liabilities |  |  | 41,828 |
Non-current operating lease liabilities | Operating lease liabilities |  |  | 177,097 |
Total Liabilities |  |  | $ | 218,925 |

The components of lease cost for operating leases for the three and nine months ended September 30, 2019 were:

(in thousands) | Three months ended September 30, 2019 |  |  | Nine months ended September 30, 2019 |
Operating leases: |  |  |  |  |  |  |
Lease cost | $ | 11,581 |  |  | $ | 36,671 |
Variable lease cost |  | 1,197 |  |  |  | 2,701 |
Operating lease cost | $ | 12,778 |  |  | $ | 39,372 |
Sublease income |  | (145 | ) |  |  | (329 | )
Total lease cost net | $ | 12,633 |  |  | $ | 39,043 |

The weighted average remaining lease term and the weighted average discount rate for operating leases as of September 30, 2019 were:

Weighted-average remaining lease term |  |  | 6.10 |
Weighted-average discount rate |  |  | 3.73 |

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Maturities of the operating lease liabilities by fiscal year at September 30, 2019 for the Company's operating leases are as follows:

(in thousands) |  | Operating Leases |
2019 (Remainder) |  | $ | 10,441 |
2020 |  |  | 50,613 |
2021 |  |  | 43,859 |
2022 |  |  | 36,448 |
2023 |  |  | 29,936 |
Thereafter |  |  | 75,843 |
Total undiscounted lease payments |  |  | 247,140 |
Less: Imputed interest |  |  | 28,215 |
Present value of lease payments |  | $ | 218,925 |

At December 31, 2018, the aggregate future minimum lease payments under all non-cancelable lease agreements were as follows:

(in thousands) |  | December 31, 2018 |
2019 |  | $ | 48,292 |
2020 |  |  | 43,517 |
2021 |  |  | 34,836 |
2022 |  |  | 27,035 |
2023 |  |  | 19,981 |
Thereafter |  |  | 36,349 |
Total minimum future lease payments |  | $ | 210,010 |

Supplemental cash flow information for operating leases:

(in thousands) | Three months ended September 30, 2019 |  |  | Nine months ended September 30, 2019 |
Cash paid for amounts included in measurement of liabilities |  |  |  |  |  |  |
Operating cash flows from operating leases | $ | 11,816 |  |  | $ | 37,728 |
Right-of-use assets obtained in exchange for new operating liabilities | $ | 11,660 |  |  | $ | 38,291 |

NOTE 10 Supplemental Disclosures of Cash Flow Information and Non-Cash Financing and Investing Activities

Brown & Brown's cash paid during the period for interest and income taxes are summarized as follows:

|  | Nine months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |
Cash paid during the period for: |  |  |  |  |  |  |  |
Interest |  | $ | 52,127 |  |  | $ | 32,896 |
Income taxes |  | $ | 85,970 |  |  | $ | 21,380 |

Brown & Brown’s significant non-cash investing and financing activities are summarized as follows:

|  | Nine months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |
Other payable issued for purchased customer accounts |  | $ | 9,462 |  |  | $ | 3,339 |
Estimated acquisition earn-out payables and related charges |  | $ | 71,464 |  |  | $ | 51,717 |
Notes received on the sale of fixed assets and customer accounts |  | $ | 9,903 |  |  | $ | — |

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The Company's restricted cash balance is composed of funds held in separate premium trust accounts as required by state law or, in some cases, by agreement with carrier partners. The following is a reconciliation of cash and cash equivalents inclusive of restricted cash as of September 30, 2019 and 2018.

|  | Balance as of September 30, |
(in thousands) |  | 2019 |  |  | 2018 |
Table to reconcile cash and cash equivalents inclusive of restricted cash |  |  |  |  |  |  |  |
Cash and cash equivalents |  | $ | 497,510 |  |  | $ | 422,971 |
Restricted cash |  |  | 377,085 |  |  |  | 301,716 |
Total cash and cash equivalents inclusive of restricted cash at the end of the period |  | $ | 874,595 |  |  | $ | 724,687 |

The following is a reconciliation of cash and cash equivalents inclusive of restricted cash as of December 31, 2018 and 2017.

|  | Balance as of December 31, |
(in thousands) |  | 2018 |  |  | 2017 |
Table to reconcile cash and cash equivalents inclusive of restricted cash |  |  |  |  |  |  |  |
Cash and cash equivalents |  | $ | 438,961 |  |  | $ | 573,383 |
Restricted cash |  |  | 338,635 |  |  |  | 250,705 |
Total cash and cash equivalents inclusive of restricted cash at the end of the period |  | $ | 777,596 |  |  | $ | 824,088 |

In the preparation of the Statement of Cash Flows in this Quarterly Report on Form 10-Q, beginning balance sheet balances for 2018 were adjusted to reflect the modified retrospective adoption of Accounting Standards Update No.2014-09, “Revenue from Contracts with Customers” and Accounting Standards Codification Topic 340 - Other Assets and Deferred Cost, thereby reflecting in the Statement of Cash Flows the change in operating assets and liabilities for the period, excluding the initial impact of adoption of these new accounting standards.

NOTE 11 Legal and Regulatory Proceedings

The Company is involved in numerous pending or threatened proceedings by or against Brown & Brown, Inc. or one or more of its subsidiaries that arise in the ordinary course of business. The damages that may be claimed against the Company in these various proceedings are in some cases substantial, including in certain instances claims for punitive or extraordinary damages. Some of these claims and lawsuits have been resolved; others are in the process of being resolved and others are still in the investigation or discovery phase. The Company will continue to respond appropriately to these claims and lawsuits and to vigorously protect its interests.

The Company continues to assess certain litigation and claims to determine the amounts, if any, that management believes will be paid as a result of such claims and litigation and, therefore, additional losses may be accrued and paid in the future, which could adversely impact the Company’s operating results, cash flows and overall liquidity. The Company maintains third-party insurance policies to provide coverage for certain legal claims, in an effort to mitigate its overall exposure to unanticipated claims or adverse decisions. However, as (i) one or more of the Company’s insurance carriers could take the position that portions of these claims are not covered by the Company’s insurance, (ii) to the extent that payments are made to resolve claims and lawsuits, applicable insurance policy limits are eroded and (iii) the claims and lawsuits relating to these matters are continuing to develop, it is possible that future results of operations or cash flows for any particular quarterly or annual period could be materially affected by unfavorable resolutions of these matters. Based upon the AM Best Company ratings of these third-party insurers, management does not believe there is a substantial risk of an insurer’s material non-performance related to any current insured claims.

On the basis of current information, the availability of insurance and legal advice, in management’s opinion, the Company is not currently involved in any legal proceedings which, individually or in the aggregate, would have a material adverse effect on its financial condition, operations and/or cash flows.

NOTE 12 Segment Information

Brown & Brown’s business is divided into four reportable segments: (1) the Retail Segment, which provides a broad range of insurance products and services to commercial, public and quasi-public entities, and to professional and individual customers, (2) the National Programs Segment, which acts as an MGA, provides professional liability and related package products for certain professionals, a range of insurance products for individuals, flood coverage, and targeted products and services designated for specific industries, trade groups, governmental entities and market niches, all of which are delivered through nationwide networks of independent agents, and Brown & Brown retail agents, (3) the Wholesale Brokerage Segment, which markets and sells excess and surplus commercial and personal lines insurance, primarily through independent agents and brokers, as well as Brown & Brown retail agents, and (4) the Services Segment, which provides insurance-related services, including third-party claims administration and comprehensive medical utilization management services in both the workers’ compensation and all-lines liability arenas, as well as Medicare Set-aside services, Social Security disability and Medicare benefits advocacy services and claims adjusting services.

Brown & Brown conducts all of its operations within the United States of America, except for a wholesale brokerage operation based in London, England, retail operations in Bermuda and the Cayman Islands, and a national programs operation in Canada. These operations earned $4.4 million and $3.7 million of total revenues for the three months ended September 30, 2019 and 2018, respectively. These operations earned

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$12.4 million and $11.3 million of total revenues for the nine months ended September 30, 2019 and 2018, respectively. Long-lived assets held outside of the United States as of September 30, 2019 and 2018 were not material.

The accounting policies of the reportable segments are the same as those described in Note 1 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2018. The Company evaluates the performance of its segments based upon revenues and income before income taxes. Inter-segment revenues are eliminated.

Summarized financial information concerning the Company’s reportable segments is shown in the following tables. The “Other” column includes any income and expenses not allocated to reportable segments, corporate-related items, including the intercompany interest expense charge to the reporting segment.

|  | Three months ended September 30, 2019 |
(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Total revenues |  | $ | 337,712 |  |  | $ | 142,854 |  |  | $ | 87,109 |  |  | $ | 50,106 |  |  | $ | 902 |  |  | $ | 618,683 |
Investment income |  | $ | 28 |  |  | $ | 375 |  |  | $ | 48 |  |  | $ | 35 |  |  | $ | 1,182 |  |  | $ | 1,668 |
Amortization |  | $ | 15,821 |  |  | $ | 6,264 |  |  | $ | 2,797 |  |  | $ | 1,390 |  |  | $ | — |  |  | $ | 26,272 |
Depreciation |  | $ | 1,897 |  |  | $ | 1,779 |  |  | $ | 422 |  |  | $ | 315 |  |  | $ | 1,402 |  |  | $ | 5,815 |
Interest expense |  | $ | 22,287 |  |  | $ | 3,557 |  |  | $ | 1,105 |  |  | $ | 1,164 |  |  | $ | (11,799 | ) |  | $ | 16,314 |
Income before income taxes |  | $ | 51,133 |  |  | $ | 46,629 |  |  | $ | 28,908 |  |  | $ | 14,775 |  |  | $ | 10,393 |  |  | $ | 151,838 |
Total assets |  | $ | 6,155,670 |  |  | $ | 3,315,656 |  |  | $ | 1,406,709 |  |  | $ | 469,292 |  |  | $ | (3,666,663 | ) |  | $ | 7,680,664 |
Capital expenditures |  | $ | 2,266 |  |  | $ | 1,276 |  |  | $ | 768 |  |  | $ | 209 |  |  | $ | 7,665 |  |  | $ | 12,184 |

|  | Three months ended September 30, 2018 |
(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Total revenues |  | $ | 261,087 |  |  | $ | 143,519 |  |  | $ | 78,009 |  |  | $ | 48,105 |  |  | $ | 130 |  |  | $ | 530,850 |
Investment income |  | $ | 1 |  |  | $ | 138 |  |  | $ | 44 |  |  | $ | 51 |  |  | $ | 485 |  |  | $ | 719 |
Amortization |  | $ | 10,754 |  |  | $ | 6,736 |  |  | $ | 2,878 |  |  | $ | 1,269 |  |  | $ | — |  |  | $ | 21,637 |
Depreciation |  | $ | 1,236 |  |  | $ | 1,346 |  |  | $ | 385 |  |  | $ | 393 |  |  | $ | 1,899 |  |  | $ | 5,259 |
Interest expense |  | $ | 7,468 |  |  | $ | 6,147 |  |  | $ | 1,233 |  |  | $ | 846 |  |  | $ | (6,731 | ) |  | $ | 8,963 |
Income before income taxes |  | $ | 61,224 |  |  | $ | 46,707 |  |  | $ | 23,614 |  |  | $ | 6,988 |  |  | $ | 3,967 |  |  | $ | 142,500 |
Total assets |  | $ | 4,651,080 |  |  | $ | 2,933,465 |  |  | $ | 1,272,795 |  |  | $ | 448,027 |  |  | $ | (3,502,561 | ) |  | $ | 5,802,806 |
Capital expenditures |  | $ | 1,467 |  |  | $ | 2,420 |  |  | $ | 895 |  |  | $ | 366 |  |  | $ | 4,321 |  |  | $ | 9,469 |

|  | Nine months ended September 30, 2019 |
(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Total revenues |  | $ | 1,037,681 |  |  | $ | 384,231 |  |  | $ | 238,789 |  |  | $ | 150,395 |  |  | $ | 2,086 |  |  | $ | 1,813,182 |
Investment income |  | $ | 45 |  |  | $ | 1,071 |  |  | $ | 131 |  |  | $ | 117 |  |  | $ | 2,910 |  |  | $ | 4,274 |
Amortization |  | $ | 46,622 |  |  | $ | 19,217 |  |  | $ | 8,490 |  |  | $ | 4,089 |  |  | $ | — |  |  | $ | 78,418 |
Depreciation |  | $ | 5,440 |  |  | $ | 4,990 |  |  | $ | 1,251 |  |  | $ | 902 |  |  | $ | 4,933 |  |  | $ | 17,516 |
Interest expense |  | $ | 64,641 |  |  | $ | 13,134 |  |  | $ | 3,692 |  |  | $ | 3,239 |  |  | $ | (36,901 | ) |  | $ | 47,805 |
Income before income taxes |  | $ | 189,191 |  |  | $ | 106,188 |  |  | $ | 67,421 |  |  | $ | 33,220 |  |  | $ | 27,860 |  |  | $ | 423,880 |
Total assets |  | $ | 6,155,670 |  |  | $ | 3,315,656 |  |  | $ | 1,406,709 |  |  | $ | 469,292 |  |  | $ | (3,666,663 | ) |  | $ | 7,680,664 |
Capital expenditures |  | $ | 7,810 |  |  | $ | 7,786 |  |  | $ | 2,470 |  |  | $ | 540 |  |  | $ | 28,752 |  |  | $ | 47,358 |

|  | Nine months ended September 30, 2018 |
(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Total revenues |  | $ | 772,806 |  |  | $ | 374,434 |  |  | $ | 219,725 |  |  | $ | 138,038 |  |  | $ | 495 |  |  | $ | 1,505,498 |
Investment income |  | $ | 2 |  |  | $ | 384 |  |  | $ | 125 |  |  | $ | 160 |  |  | $ | 1,380 |  |  | $ | 2,051 |
Amortization |  | $ | 31,498 |  |  | $ | 19,383 |  |  | $ | 8,537 |  |  | $ | 3,543 |  |  | $ | — |  |  | $ | 62,961 |
Depreciation |  | $ | 3,746 |  |  | $ | 4,087 |  |  | $ | 1,238 |  |  | $ | 1,183 |  |  | $ | 6,156 |  |  | $ | 16,410 |
Interest expense |  | $ | 21,377 |  |  | $ | 20,019 |  |  | $ | 4,039 |  |  | $ | 2,023 |  |  | $ | (18,772 | ) |  | $ | 28,686 |
Income before income taxes |  | $ | 175,984 |  |  | $ | 91,809 |  |  | $ | 55,544 |  |  | $ | 23,889 |  |  | $ | 14,625 |  |  | $ | 361,851 |
Total assets |  | $ | 4,651,080 |  |  | $ | 2,933,465 |  |  | $ | 1,272,795 |  |  | $ | 448,027 |  |  | $ | (3,502,561 | ) |  | $ | 5,802,806 |
Capital expenditures |  | $ | 5,828 |  |  | $ | 7,313 |  |  | $ | 1,762 |  |  | $ | 798 |  |  | $ | 13,158 |  |  | $ | 28,859 |

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NOTE 13 Investments

At September 30, 2019, the Company’s amortized cost and fair values of fixed maturity securities are summarized as follows:

(in thousands) |  | Cost |  |  | Gross unrealized gains |  |  | Gross unrealized losses |  |  | Fair value |
U.S. Treasury securities, obligations of U.S. Government agencies and Municipalities |  | $ | 24,854 |  |  | $ | 183 |  |  | $ | (37 | ) |  | $ | 25,000 |
Corporate debt |  |  | 5,329 |  |  |  | 63 |  |  |  | (10 | ) |  |  | 5,382 |
Total |  | $ | 30,183 |  |  | $ | 246 |  |  | $ | (47 | ) |  | $ | 30,382 |

At September 30, 2019, the Company held $25.0 million in fixed income securities composed of U.S. Treasury securities, securities issued by U.S. Government agencies and municipalities, and $5.4 million issued by corporations with investment grade ratings. Of that total, $2.2 million is classified as short-term investments on the Condensed Consolidated Balance Sheet as maturities are less than one-year, which also includes $7.7 million that is related to time deposits held with various financial institutions.

For securities in a loss position, the following table shows the investments’ gross unrealized loss and fair value, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position as of September 30, 2019:

|  | Less than 12 Months |  |  | 12 Months or More |  |  | Total |
(in thousands) |  | Fair value |  |  | Unrealized losses |  |  | Fair value |  |  | Unrealized losses |  |  | Fair value |  |  | Unrealized losses |
U.S. Treasury securities, obligations of U.S. Government agencies and Municipalities |  | $ | 5,435 |  |  | $ | (32 | ) |  | $ | 2,246 |  |  | $ | (5 | ) |  | $ | 7,681 |  |  | $ | (37 | )
Corporate debt |  |  | 997 |  |  |  | (10 | ) |  |  | — |  |  |  | — |  |  |  | 997 |  |  |  | (10 | )
Total |  | $ | 6,432 |  |  | $ | (42 | ) |  | $ | 2,246 |  |  | $ | (5 | ) |  | $ | 8,678 |  |  | $ | (47 | )

The unrealized losses were caused by interest rate increases. At September 30, 2019, the Company had 8 securities in an unrealized loss position. The corporate securities are highly rated securities with no indicators of potential impairment. Based on the ability and intent of the Company to hold these investments until recovery of fair value, which may be maturity, the bonds were not considered to be other-than-temporarily impaired at September 30, 2019.

At December 31, 2018, the Company’s amortized cost and fair values of fixed maturity securities are summarized as follows:

(in thousands) |  | Cost |  |  | Gross unrealized gains |  |  | Gross unrealized losses |  |  | Fair value |
U.S. Treasury securities, obligations of U.S. Government agencies and Municipalities |  | $ | 21,729 |  |  | $ | 7 |  |  | $ | (222 | ) |  | $ | 21,514 |
Corporate debt |  |  | 623 |  |  |  | — |  |  |  | — |  |  |  | 623 |
Total |  | $ | 22,352 |  |  | $ | 7 |  |  | $ | (222 | ) |  | $ | 22,137 |

At December 31, 2018, the Company held $21.5 million in fixed income securities composed of U.S. Treasury securities, securities issued by U.S. Government agencies and municipalities, and $0.6 million issued by corporations with investment grade ratings. Of that total, $4.8 million is classified as short-term investments on the Condensed Consolidated Balance Sheet as maturities are less than one-year, which also includes $8.1 million that is related to time deposits held with various financial institutions.

For securities in a loss position, the following table shows the investments’ gross unrealized loss and fair value, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position as of December 31, 2018:

|  | Less than 12 Months |  |  | 12 Months or More |  |  | Total |
(in thousands) |  | Fair value |  |  | Unrealized losses |  |  | Fair value |  |  | Unrealized losses |  |  | Fair value |  |  | Unrealized losses |
U.S. Treasury securities, obligations of U.S. Government agencies and Municipalities |  | $ | 5,866 |  |  | $ | (6 | ) |  | $ | 12,634 |  |  | $ | (216 | ) |  | $ | 18,500 |  |  | $ | (222 | )
Corporate debt |  |  | 457 |  |  |  | — |  |  |  | 100 |  |  |  | — |  |  |  | 557 |  |  |  | — |
Total |  | $ | 6,323 |  |  | $ | (6 | ) |  | $ | 12,734 |  |  | $ | (216 | ) |  | $ | 19,057 |  |  | $ | (222 | )

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The unrealized losses from corporate issuers were caused by interest rate increases. At December 31, 2018, the Company had 20 securities in an unrealized loss position. The corporate securities are highly rated securities with no indicators of potential impairment. Based on the ability and intent of the Company to hold these investments until recovery of fair value, which may be maturity, the bonds were not considered to be other-than-temporarily impaired at December 31, 2018.

The amortized cost and estimated fair value of the fixed maturity securities at September 30, 2019 by contractual maturity are set forth below:

(in thousands) |  | Amortized cost |  |  | Fair value |
Years to maturity: |  |  |  |  |  |  |  |
Due in one year or less |  | $ | 2,250 |  |  | $ | 2,245 |
Due after one year through five years |  |  | 27,933 |  |  |  | 28,137 |
Due after five years |  |  | — |  |  |  | — |
Total |  | $ | 30,183 |  |  | $ | 30,382 |

The amortized cost and estimated fair value of the fixed maturity securities at December 31, 2018 by contractual maturity are set forth below:

(in thousands) |  | Amortized cost |  |  | Fair value |
Years to maturity: |  |  |  |  |  |  |  |
Due in one year or less |  | $ | 4,768 |  |  | $ | 4,743 |
Due after one year through five years |  |  | 17,584 |  |  |  | 17,394 |
Due after five years |  |  | — |  |  |  | — |
Total |  | $ | 22,352 |  |  | $ | 22,137 |

The expected maturities in the foregoing table may differ from the contractual maturities because certain borrowers have the right to call or prepay obligations with or without penalty.

Proceeds from the sales and maturity of the Company’s investment in fixed maturity securities were $5.8 million. This along with maturing time deposits yielded total cash proceeds from the sale of investments of $8.4 million in the period of January 1, 2019 to September 30, 2019. These proceeds were used to purchase additional fixed maturity securities and time deposits. The gains and losses realized on those sales for the period from January 1, 2018 to September 30, 2019 were insignificant.

Realized gains and losses are reported on the Condensed Consolidated Statements of Income, with the cost of securities sold determined on a specific identification basis.

At September 30, 2019, investments with a fair value of approximately $4.8 million were on deposit with state insurance departments to satisfy regulatory requirements.

NOTE 14 Reinsurance

Although the reinsurers are liable to the Company for amounts reinsured, our subsidiary, Wright National Flood Insurance Company (“Wright Flood”) remains primarily liable to its policyholders for the full amount of the policies written whether or not the reinsurers meet their obligations to the Company when they become due. The effects of reinsurance on premiums written and earned are as follows:

|  | Period from January 1, 2019 to September 30, 2019 |
(in thousands) |  | Written |  |  | Earned |
Direct premiums |  | $ | 539,499 |  |  | $ | 493,854 |
Ceded premiums |  |  | (539,489 | ) |  |  | (493,844 | )
Net premiums |  | $ | 10 |  |  | $ | 10 |

All premiums written by Wright Flood under the National Flood Insurance Program are 100% ceded to the Federal Emergency Management Agency, or FEMA, for which Wright Flood received a 30.0% expense allowance from January 1, 2019 through September 30, 2019. For the period from January 1, 2019 through September 30, 2019, the Company ceded $538.0 million of written premiums.

Effective April 1, 2014, Wright Flood is also a party to a quota share agreement whereby it cedes 100% of its gross excess flood premiums, excluding fees, to Arch Reinsurance Company and receives a 30.5% commission. Wright Flood ceded $1.5 million for the period from January 1, 2019 through September 30, 2019. As of September 30, 2019, no loss data exists on this agreement.

Wright Flood also ceded 100% of the homeowners, private passenger auto liability, and other liability occurrence to Stillwater Insurance Company, formerly known as Fidelity National Insurance Company. This business is in runoff. Therefore, only loss data exists on this business. As of September 30, 2019, no ceded unpaid losses and loss adjustment expenses or incurred but not reported expenses for homeowners, private passenger auto liability and other liability occurrence existed.

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As of September 30, 2019 the Condensed Consolidated Balance Sheet contained reinsurance recoverable of $309.8 million and prepaid reinsurance premiums of $383.6 million. There was no net activity in the reserve for losses and loss adjustment expense during the period January 1, 2019 through September 30, 2019, as Wright Flood’s direct premiums written were 100% to two reinsurers. The balance of the reserve for losses and loss adjustment expense, excluding related reinsurance recoverable, as of September 30, 2019 was $309.8 million.

NOTE 15 Statutory Financial Data

Wright Flood maintains capital in excess of the minimum statutory amount of $7.5 million as required by regulatory authorities. The unaudited statutory capital and surplus of Wright Flood was $28.9 million at September 30, 2019 and $19.4 million as of December 31, 2018. For the period from January 1, 2019 through September 30, 2019, Wright Flood generated statutory net income of $8.1 million. For the period from January 1, 2018 through December 31, 2018, Wright Flood generated statutory net income of $4.5 million.

NOTE 16 Subsidiary Dividend Restrictions

Under the insurance regulations of Texas, where Wright Flood is incorporated, the maximum amount of ordinary dividends that Wright Flood can pay to shareholders in a rolling 12-month period is limited to the greater of 10% of statutory adjusted capital and surplus as shown on Wright Flood’s last annual statement on file with the superintendent of the Texas Department of Insurance or 100% of adjusted net income. There was no dividend payout in 2018 and the maximum dividend payout that may be made in 2019 without prior approval is $4.5 million.

NOTE 17 Shareholders’ Equity

Under the authorization from the Company’s Board of Directors, shares may be purchased from time to time, at the Company’s discretion and subject to the availability of stock, market conditions, the trading price of the stock, alternative uses for capital, the Company’s financial performance and other potential factors. These purchases may be carried out through open market purchases, block trades, accelerated share repurchase plans of up to $100.0 million each (unless otherwise approved by the Board of Directors), negotiated private transactions or pursuant to any trading plan that may be adopted in accordance with Rule 10b5-1 of the Securities Exchange Act of 1934.

Between September 13, 2019 and September 30, 2019, the Company made share repurchases in the open market of 274,981 shares at a total cost of $9.7 million. After completing these open market share repurchases, the Company has outstanding approval to purchase up to approximately $490.2 million, in the aggregate, of the Company's outstanding common stock.

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ITEM 2 — Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion updates the MD&A contained in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2018, and the two discussions should be read together.

GENERAL

Company Overview — Third Quarter of 2019

The following discussion should be read in conjunction with our Condensed Consolidated Financial Statements and the related Notes to those Financial Statements included elsewhere in this Quarterly Report on Form 10-Q. In addition, please see “Information Regarding Non-GAAP Financial Measures” below regarding important information on non-GAAP financial measures contained in our discussion and analysis.

We are a diversified insurance agency, wholesale brokerage, insurance programs and services organization headquartered in Daytona Beach, Florida. As an insurance intermediary, our principal sources of revenue are commissions paid by insurance companies and, to a lesser extent, fees paid directly by customers. Commission revenues generally represent a percentage of the premium paid by an insured and are affected by fluctuations in both premium rate levels charged by insurance companies and the insureds’ underlying “insurable exposure units,” which are units that insurance companies use to measure or express insurance exposed to risk (such as property values, or sales and payroll levels) to determine what premium to charge the insured. Insurance companies establish these premium rates based upon many factors, including loss experience, risk profile and reinsurance rates paid by such insurance companies, none of which we control.

The volume of business from new and existing customers, fluctuations in insurable exposure units, changes in premium rate levels, changes in general economic and competitive conditions, and the occurrence of catastrophic weather events all affect our revenues. For example, level rates of inflation or a general decline in economic activity could limit increases in the values of insurable exposure units. Conversely, increasing costs of litigation settlements and awards could cause some customers to seek higher levels of insurance coverage. Historically, our revenues have typically grown as a result of our focus on net new business growth and acquisitions. We foster a strong, decentralized sales and service culture with the goal of consistent, sustained growth over the long-term.

The term “Organic Revenue,” a non-GAAP measure, is our core commissions and fees less: (i) the core commissions and fees earned for the first 12 months by newly-acquired operations and (ii) divested business (core commissions and fees generated from offices, books of business or niches sold or terminated during the comparable period), and for the calculation of Organic Revenue growth in 2018 only (iii) the impact of the adoption of Accounting Standards Update No.2014-09, “Revenue from Contracts with Customers (Topic 606)” and Accounting Standards Codification Topic 340 – Other Assets and Deferred Cost (the “New Revenue Standard”) in order to be on a comparable basis with 2017. The term “core commissions and fees” excludes profit-sharing contingent commissions and guaranteed supplemental commissions, and therefore represents the revenues earned directly from specific insurance policies sold, and specific fee-based services rendered. “Organic Revenue” is reported in this manner in order to express the current year’s core commissions and fees on a comparable basis with the prior year’s core commissions and fees. The resulting net change reflects the aggregate changes attributable to: (i) net new and lost accounts, (ii) net changes in our customers’ exposure units, (iii) net changes in insurance premium rates or the commission rate paid to us by our carrier partners, and (iv) the net change in fees paid to us by our customers. Organic Revenue is reported in “Results of Operations” and in “Results of Operations - Segment Information” of this Quarterly Report on Form 10-Q.

We also earn “profit-sharing contingent commissions,” which are commissions based primarily on underwriting results, but which may also reflect considerations for volume, growth and/or retention. These commissions which are included in our commissions and fees in the Condensed Consolidated Statements of Income, are accrued throughout the year based on actual premiums written and are primarily received in the first and second quarters of each year, based upon the aforementioned considerations for the prior year(s). Prior to the adoption of the New Revenue Standard, these commissions were recorded to income when received. As a result of our adoption of the New Revenue Standard these commissions are now accrued based upon the placement of policies during the year and the expected payments in the following year. Over the last three years, profit-sharing contingent commissions have averaged approximately 3.1% of commissions and fees revenue.

Certain insurance companies offer guaranteed fixed-base agreements, referred to as “Guaranteed Supplemental Commissions” (“GSCs”) in lieu of profit-sharing contingent commissions. GSCs are accrued throughout the year based on actual premiums written. For the 12-month period ending December 31, 2018, we had earned $10.0 million of GSCs, of which $8.9 million remained accrued at December 31, 2018, the balance of which is typically collected over the first and second quarters. For the three-month periods ended September 30, 2019 and 2018, we earned and accrued $4.6 million and $3.1 million, respectively, from GSCs.

Combined, our profit-sharing contingent commissions and GSCs for the three months ended September 30, 2019 increased by $1.4 million compared to the third quarter of 2018.

Fee revenues primarily relate to services other than securing coverage for our customers, as well as fees negotiated in lieu of commissions, and are recognized as performance obligations are satisfied. Fee revenues have historically been generated primarily by: (1) our Services Segment, which provides insurance-related services, including third-party claims administration and comprehensive medical utilization management services in both the workers’ compensation and all-lines liability arenas, as well as Medicare Set-aside services, Social Security disability and Medicare benefits advocacy services, and claims adjusting services; (2) our National Programs and Wholesale Brokerage Segments, which earn fees primarily for the issuance of insurance policies on behalf of insurance companies; and to a lesser extent

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(3) our Retail Segment in our large-account customer base. Fee revenues, on a consolidated basis, as a percentage of our total commissions and fees, was 26.3% in 2018, 31.5% in 2017 and 31.3% in 2016.

For the three-month period ended September 30, 2019, our total commissions and fees growth rate was 16.5%, and our consolidated Organic Revenue growth rate was 3.4%. In the event that the gradual increases in insurable exposure units that have occurred in the past few years continue through 2019 and premium rate changes are similar to 2018, we believe we will see positive Organic Revenue growth for the full year of 2019.

Historically, investment income has consisted primarily of interest earnings on operating cash and where permitted, on premiums and advance premiums collected and held in a fiduciary capacity before being remitted to insurance companies. Our policy is to invest available funds in high-quality, short-term fixed income investment securities. Investment income also includes gains and losses realized from the sale of investments. Other income primarily reflects legal settlements and other miscellaneous income.

Income before income taxes for the three-month period ended September 30, 2019 increased from the third quarter of 2018 by $9.3 million, primarily as a result of net new business and acquisitions completed in the past 12 months in addition to leveraging expenses, partially offset by additional interest expense and amortization associated with the acquisitions over the past year, with the largest being the Hays Companies.

Information Regarding Non-GAAP Measures

In the discussion and analysis of our results of operations, in addition to reporting financial results in accordance with generally accepted accounting principles (“GAAP”), we provide references to the following non-GAAP financial measures as defined in Regulation G of SEC rules: Organic Revenue, Organic Revenue growth, EBITDAC and EBITDAC Margin. We view these non-GAAP financial measures as important indicators when assessing and evaluating our performance on a consolidated basis and for each of our segments because they allow us to determine a more comparable, but non-GAAP, measurement of revenue growth and operating performance that is associated with the revenue sources that were a part of our business in both the current and prior year. We believe that Organic Revenue provides a meaningful representation of our operating performance and view Organic Revenue growth as an important indicator when assessing and evaluating the performance of our four segments. Organic Revenue can be expressed as a dollar amount or a percentage rate when describing Organic Revenue growth. We also use Organic Revenue growth and EBITDAC Margin for incentive compensation determinations for executive officers and other key employees. We view EBITDAC and EBITDAC Margin as important indicators of operating performance, because they allow us to determine more comparable, but non-GAAP, measurements of our operating margins in a meaningful and consistent manner by removing the significant non-cash items of depreciation, amortization and the change in estimated acquisition earn-out payables, and also interest expense and taxes, which are reflective of investment and financing activities, not operating performance.

These measures are not in accordance with, or an alternative to the GAAP information provided in this Quarterly Report on Form 10-Q. We present such non-GAAP supplemental financial information because we believe such information is of interest to the investment community and because we believe they provide additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not be otherwise apparent on a GAAP basis. We believe these non-GAAP financial measures improve the comparability of results between periods by eliminating the impact of certain items that have a high degree of variability. Our industry peers may provide similar supplemental non-GAAP information with respect to one or more of these measures, although they may not use the same or comparable terminology and may not make identical adjustments. This supplemental financial information should be considered in addition to, not in lieu of, our Condensed Consolidated Financial Statements.

Tabular reconciliations of this supplemental non-GAAP financial information to our most comparable GAAP information are contained in this Quarterly Report on Form 10-Q under “Results of Operation - Segment Information.”

Acquisitions

Part of our continuing business strategy is to attract high-quality insurance intermediaries to join our operations. From 1993 through the third quarter of 2019, we acquired 531 insurance intermediary operations, excluding acquired books of business (customer accounts).

Critical Accounting Policies

We have had no changes to our Critical Accounting Policies as described in our most recent Form 10-K for the year ended December 31, 2018. We believe that of our significant accounting and reporting policies, the more critical policies include our accounting for revenue recognition, business combinations and purchase price allocations, intangible asset impairments, non-cash stock-based compensation and reserves for litigation. In particular, the accounting for these areas requires significant use of judgment to be made by management. Different assumptions in the application of these policies could result in material changes in our consolidated financial position or consolidated results of operations. Refer to Note 1 in the “Notes to Consolidated Financial Statements” in our Annual Report on Form 10-K for the year ended December 31, 2018 on file with the Securities and Exchange Commission for details regarding our critical and significant accounting policies.

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RESULTS OF OPERATIONS FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2019 AND 2018

The following discussion and analysis regarding results of operations and liquidity and capital resources should be considered in conjunction with the accompanying Condensed Consolidated Financial Statements and related Notes.

Financial information relating to our condensed consolidated financial results for the three and nine months ended September 30, 2019 and 2018 is as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | % Change |  |  | 2019 |  |  | 2018 |  |  | % Change |
REVENUES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Core commissions and fees |  | $ | 598,554 |  |  | $ | 512,433 |  |  |  | 16.8 | % |  | $ | 1,745,266 |  |  | $ | 1,453,701 |  |  |  | 20.1 | %
Profit-sharing contingent commissions |  |  | 14,187 |  |  |  | 14,327 |  |  |  | (1.0 | )% |  |  | 41,492 |  |  |  | 39,993 |  |  |  | 3.7 | %
Guaranteed supplemental commissions |  |  | 4,622 |  |  |  | 3,053 |  |  |  | 51.4 | % |  |  | 21,000 |  |  |  | 8,525 |  |  |  | 146.3 | %
Investment income |  |  | 1,668 |  |  |  | 719 |  |  |  | 132.0 | % |  |  | 4,274 |  |  |  | 2,051 |  |  |  | 108.4 | %
Other income, net |  |  | (348 | ) |  |  | 318 |  |  | NMF |  |  |  | 1,150 |  |  |  | 1,228 |  |  |  | (6.4 | )%
Total revenues |  |  | 618,683 |  |  |  | 530,850 |  |  |  | 16.5 | % |  |  | 1,813,182 |  |  |  | 1,505,498 |  |  |  | 20.4 | %
EXPENSES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee compensation and benefits |  |  | 331,120 |  |  |  | 268,045 |  |  |  | 23.5 | % |  |  | 973,567 |  |  |  | 790,902 |  |  |  | 23.1 | %
Other operating expenses |  |  | 96,409 |  |  |  | 83,697 |  |  |  | 15.2 | % |  |  | 283,242 |  |  |  | 243,704 |  |  |  | 16.2 | %
(Gain)/loss on disposal |  |  | (3,815 | ) |  |  | 1,106 |  |  | NMF |  |  |  | (4,326 | ) |  |  | (1,544 | ) |  |  | 180.2 | %
Amortization |  |  | 26,272 |  |  |  | 21,637 |  |  |  | 21.4 | % |  |  | 78,418 |  |  |  | 62,961 |  |  |  | 24.6 | %
Depreciation |  |  | 5,815 |  |  |  | 5,259 |  |  |  | 10.6 | % |  |  | 17,516 |  |  |  | 16,410 |  |  |  | 6.7 | %
Interest |  |  | 16,314 |  |  |  | 8,963 |  |  |  | 82.0 | % |  |  | 47,805 |  |  |  | 28,686 |  |  |  | 66.6 | %
Change in estimated acquisition earn-out payables |  |  | (5,270 | ) |  |  | (357 | ) |  | NMF |  |  |  | (6,920 | ) |  |  | 2,528 |  |  | NMF |
Total expenses |  |  | 466,845 |  |  |  | 388,350 |  |  |  | 20.2 | % |  |  | 1,389,302 |  |  |  | 1,143,647 |  |  |  | 21.5 | %
Income before income taxes |  |  | 151,838 |  |  |  | 142,500 |  |  |  | 6.6 | % |  |  | 423,880 |  |  |  | 361,851 |  |  |  | 17.1 | %
Income taxes |  |  | 36,332 |  |  |  | 36,447 |  |  |  | (0.3 | )% |  |  | 101,885 |  |  |  | 91,048 |  |  |  | 11.9 | %
NET INCOME |  | $ | 115,506 |  |  | $ | 106,053 |  |  |  | 8.9 | % |  | $ | 321,995 |  |  | $ | 270,803 |  |  |  | 18.9 | %
Income Before Income Taxes Margin (1) |  |  | 24.5 | % |  |  | 26.8 | % |  |  |  |  |  |  | 23.4 | % |  |  | 24.0 | % |  |  |  |
EBITDAC (2) |  | $ | 194,969 |  |  | $ | 178,002 |  |  |  | 9.5 | % |  | $ | 560,699 |  |  | $ | 472,436 |  |  |  | 18.7 | %
EBITDAC Margin (2) |  |  | 31.5 | % |  |  | 33.5 | % |  |  |  |  |  |  | 30.9 | % |  |  | 31.4 | % |  |  |  |
Organic Revenue growth rate (2) |  |  | 3.4 | % |  |  | 1.4 | % |  |  |  |  |  |  | 3.1 | % |  |  | 4.0 | % |  |  |  |
Employee compensation and benefits relative to total revenues |  |  | 53.5 | % |  |  | 50.5 | % |  |  |  |  |  |  | 53.7 | % |  |  | 52.5 | % |  |  |  |
Other operating expenses relative to total revenues |  |  | 15.6 | % |  |  | 15.8 | % |  |  |  |  |  |  | 15.6 | % |  |  | 16.2 | % |  |  |  |
Capital expenditures |  | $ | 12,184 |  |  | $ | 9,469 |  |  |  | 28.7 | % |  | $ | 47,358 |  |  | $ | 28,859 |  |  |  | 64.1 | %
Total assets at September 30, |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 7,680,664 |  |  | $ | 5,802,806 |  |  |  | 32.4 | %

(1) "Income Before Income Taxes Margin" is defined as income before income taxes divided by total revenues

(2) A non-GAAP financial measure.

NMF = Not a meaningful figure

Commissions and Fees

Commissions and fees, including profit-sharing contingent commissions and GSCs, for the three months ended September 30, 2019 increased $87.6 million to $617.4 million, or 16.5%, over the same period in 2018. Core commissions and fees revenue for the third quarter of 2019 increased $86.1 million: composed of (i) $71.0 million from acquisitions that had no comparable revenues in the same period of 2018; (ii) approximately $17.3 million represented net new and renewal business; and (iii) an offsetting decrease of $2.2 million related to commissions and fees revenue from businesses divested in 2018 and 2019, which reflects an Organic Revenue growth rate of 3.4%. The 3.4% Organic Revenue growth rate was negatively impacted by a one-time adjustment of $8 million recorded in the third quarter of the prior year within the National Programs Segment. Profit-sharing contingent commissions and GSCs for the third quarter of 2019 increased by $1.4 million, or 8.2%, compared to the same period in 2018. The net increase of $1.4 million in the third quarter of 2019 was driven by contract changes associated with certain carriers along with GSCs realized from recently acquired businesses, both of which offset a decline in profit-sharing contingent commissions.

For the nine months ended September 30, 2019, commissions and fees, including profit-sharing contingent commissions and GSCs, increased $305.5 million to $1,807.8 million, or 20.3%, over the same period in 2018. Core commissions and fees revenue for the nine months ended September 30, 2019 increased $291.6 million: composed of (i) $251.9 million from acquisitions that had no comparable revenues in the same period of 2018; (ii) approximately $44.7 million represented net new and renewal business; and (iii) an offsetting decrease of $5.0 million

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related to commissions and fees revenue from businesses divested in 2018 and 2019, which reflects an Organic Revenue growth rate of 3.1%. Profit-sharing contingent commissions and GSCs for the nine months ended September 30, 2019 increased by $14.0 million, or 28.8%, compared to the same period in 2018. The net increase of $14.0 million in the first nine months of 2019 was driven primarily by: (i) a GSC recorded in the second quarter for the National Programs Segment that will not recur in the future as the associated multi-year contract has ended and (ii) to a lesser extent growth associated with acquisitions completed over the last 12 months.

Investment Income

Investment income for the three months ended September 30, 2019 increased $0.9 million, or 132.0%, over the same period in 2018. Investment income for the nine months ended September 30, 2019 increased $2.2 million, or 108.4%, over the same period in 2018. The increases were primarily driven by higher interest rates and cash management activities to earn a higher yield on excess cash balances.

Other Income, net

Other income for the three months ended September 30, 2019 was ($0.3) million, compared with $0.3 million in the same period in 2018. Other income consists primarily of legal settlements and other miscellaneous income.

Other income was $1.2 million for each of the nine months ended September 30, 2019 and 2018. Other income consists primarily of legal settlements and other miscellaneous income.

Employee Compensation and Benefits

Employee compensation and benefits expense as a percentage of total revenues increased to 53.5% for the three months ended September 30, 2019, from 50.5% for the three months ended September 30, 2018. Employee compensation and benefits for the third quarter of 2019 increased approximately 23.5%, or $63.1 million, over the same period in 2018. This net increase included: (i) $34.2 million of compensation costs related to stand-alone acquisitions that had no comparable costs in the same period of 2018; (ii) an increase in staff salaries attributable to salary inflation and new teammates; (iii) an increase in non-cash stock-based compensation expense due to the better-than-expected Company performance related to our equity compensation plan and teammate retention; (iv) increased producer commissions due to higher revenue; and (v) an increase in the cost of our health insurance plan associated with increased claim activity.

Employee compensation and benefits expense as a percentage of total revenues increased to 53.7% for the nine months ended September 30, 2019, from 52.5% for the nine months ended September 30, 2018. Employee compensation and benefits for the first nine months of 2019 increased approximately 23.1%, or $182.7 million, over the same period in 2018. This net increase included: (i) $134.6 million of compensation costs related to stand-alone acquisitions that had no comparable costs in the same period of 2018; (ii) an increase in staff salaries attributable to salary inflation and new teammates; (iii) an increase in non-cash stock-based compensation expense due to the better-than-expected Company performance related to our equity compensation plan and teammate retention; (iv) increased producer commissions due to higher revenue; and (v) the increase in the value of deferred compensation liabilities driven by changes in the market prices of our employees' investment elections, which was substantially offset by other operating expenses.

Other Operating Expenses

As a percentage of total revenues, other operating expenses were 15.6% in the third quarter of 2019, versus 15.8% reported in the third quarter of 2018. Other operating expenses for the third quarter of 2019 increased $12.7 million, or 15.2%, over the same period of 2018. The net increase included: (i) $9.1 million of costs related to stand-alone acquisitions that had no comparable costs in the same period of 2018; (ii) incremental one-time legal costs recorded in the third quarter of 2019; and (iii) increased expenses associated with information technology items related to data processing and value-added consulting services.

Other operating expenses represented 15.6% of total revenues for the nine months ended September 30, 2019, versus 16.2% for the nine months ended September 30, 2018. Other operating expenses for the first nine months ended September 30, 2019 increased $39.5 million, or 16.2%, over the same period of 2018. The net increase included: (i) $45.6 million of compensation costs related to stand-alone acquisitions that had no comparable costs in the same period of 2018; (ii) incremental one-time legal costs recorded in the second and third quarters of 2019; (iii) increased expenses associated with information technology items related to data processing and value-added consulting services; partially offset by (iv) the increase in the value of corporate-owned life insurance policies associated with our deferred compensation plan, which was substantially offset by increases in the value of liabilities in the Company’s deferred compensation plan recognized as expense in employee compensation and benefits.

(Gain)/Loss on Disposal

Gain on disposal for the third quarter of 2019 increased $4.9 million from the third quarter of 2018. Gain on disposal for the nine months ended September 30, 2019 increased $2.8 million from the nine months ended September 30, 2018. Changes to the (gain)/loss on disposal are due to activity associated with book of business sales. Although we are not in the business of selling customer accounts or businesses, we periodically sell an office or a book of business (one or more customer accounts) because we believe doing so is in the Company’s best interest.

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Amortization

Amortization expense for the third quarter of 2019 increased $4.6 million, or 21.4%, from the third quarter of 2018. Amortization expense for the nine months ended September 30, 2019 increased $15.5 million, or 24.6%, from the nine months ended September 30, 2018. These increases reflect the amortization of new intangibles from recently acquired businesses, partially offset by certain intangible assets becoming fully amortized.

Depreciation

Depreciation expense for the third quarter of 2019 increased $0.6 million, or 10.6%, compared to the third quarter of 2018. Depreciation expense for the nine months ended September 30, 2019 increased $1.1 million, or 6.7%, compared to the same period of 2018. These increases were due primarily to the addition of fixed assets resulting from capital projects related to our multi-year technology investment program and other business initiatives, net additions of fixed assets resulting from recent acquisitions, partially offset by fixed assets which became fully depreciated.

Interest Expense

Interest expense for the third quarter of 2019 increased $7.4 million, or 82.0%, compared to the third quarter of 2018. Interest expense for the nine months ended September 30, 2019 increased $19.1 million, or 66.6%, compared to the same period of 2018. These increases are due to the incremental debt issued as a result of acquisitions over the past 12 months, with the largest being the Hays Companies acquisition as well as a rise in interest rates associated with our outstanding floating rate debt balances.

Change in Estimated Acquisition Earn-Out Payables

Accounting Standards Codification (“ASC”) Topic 805-Business Combinations is the authoritative guidance requiring an acquiring entity to recognize 100% of the fair value of acquired assets, including goodwill, and assumed liabilities (with only limited exceptions) upon initially obtaining control of an acquired entity. Additionally, the fair value of contingent consideration arrangements (such as earn-out purchase price arrangements) at the acquisition date must be included in the purchase price consideration. As a result, the recorded purchase prices for all acquisitions consummated after January 1, 2009 include an estimation of the fair value of liabilities associated with any potential earn-out provisions. Subsequent changes in these earn-out obligations are required to be recorded in the Condensed Consolidated Statements of Income when incurred or reasonably estimated. Estimations of potential earn-out obligations are typically based upon future earnings of the acquired operations or entities, usually for periods ranging from one to three years.

The net charge or credit to the Condensed Consolidated Statements of Income for the period is the combination of the net change in the estimated acquisition earn-out payables balance, and the interest expense imputed on the outstanding balance of the estimated acquisition earn-out payables.

As of September 30, 2019 and 2018, the fair values of the estimated acquisition earn-out payables were re-evaluated based upon projected operating results and measured at fair value on a recurring basis using unobservable inputs (Level 3) as defined in ASC 820-Fair Value Measurement. The resulting net changes, as well as the interest expense accretion on the estimated acquisition earn-out payables, for the three and nine-month periods ended September 30, 2019 and 2018 were as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Change in fair value of estimated acquisition earn-out payables |  | $ | (6,573 | ) |  | $ | (928 | ) |  | $ | (10,873 | ) |  | $ | 945 |
Interest expense accretion |  |  | 1,303 |  |  |  | 571 |  |  |  | 3,953 |  |  |  | 1,583 |
Net change in earnings from estimated acquisition earn-out payables |  | $ | (5,270 | ) |  | $ | (357 | ) |  | $ | (6,920 | ) |  | $ | 2,528 |

For the three months ended September 30, 2019 and 2018, the fair value of estimated earn-out payables was re-evaluated and decreased by $6.6 million and by $0.9 million, respectively, which resulted in credits to the Condensed Consolidated Statements of Income. For the nine months ended September 30, 2019 and 2018, the fair value of estimated earn-out payables was re-evaluated and decreased by $10.9 million and increased by $0.9 million, respectively, which resulted in credits and charges to the Condensed Consolidated Statements of Income, respectively.

As of September 30, 2019, estimated acquisition earn-out payables totaled $146.6 million, of which $23.7 million was recorded as accounts payable and $122.9 million was recorded as other non-current liabilities.

Income Taxes

The effective tax rate on income from operations for the three months ended September 30, 2019 and 2018 was 23.9% and 25.6%, respectively. The effective tax rate on income from operations for the nine months ended September 30, 2019 and 2018 was 24.0% and 25.2%, respectively. These decreases were driven primarily by changes in our state tax footprint and corresponding apportionment as well as changes to tax rates in certain states.

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RESULTS OF OPERATIONS — SEGMENT INFORMATION

As discussed in Note 12 to the Condensed Consolidated Financial Statements, we operate four reportable segments: Retail, National Programs, Wholesale Brokerage, and Services. On a segmented basis, changes in amortization, depreciation and interest expenses generally result from activity associated with acquisitions. Likewise, other income in each segment reflects net gains primarily from legal settlements and miscellaneous income. As such, in evaluating the operational efficiency of a segment, management focuses upon the Organic Revenue growth rate of core commissions and fees revenue, the ratio of total employee compensation and benefits to total revenues, and the ratio of other operating expenses to total revenues.

The reconciliation of commissions and fees, included in the Condensed Consolidated Statements of Income, to Organic Revenue for the three months ended September 30, 2019 and 2018 is as follows:

|  | Three months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |
Commissions and fees |  | $ | 617,363 |  |  | $ | 529,813 |
Profit-sharing contingent commissions |  |  | (14,187 | ) |  |  | (14,327 | )
Guaranteed supplemental commissions |  |  | (4,622 | ) |  |  | (3,053 | )
Core commissions and fees |  |  | 598,554 |  |  |  | 512,433 |
Acquisitions |  |  | (70,968 | ) |  |  | — |
Dispositions |  |  | — |  |  |  | (2,168 | )
Organic Revenue |  | $ | 527,586 |  |  | $ | 510,265 |

The growth rates for Organic Revenue, a non-GAAP financial measure, for the three months ended September 30, 2019, by segment, are as follows:

2019 |  | Retail (1) |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Total |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Commissions and fees |  | $ | 337,821 |  |  | $ | 260,524 |  |  | $ | 142,487 |  |  | $ | 143,369 |  |  | $ | 86,986 |  |  | $ | 77,866 |  |  | $ | 50,069 |  |  | $ | 48,054 |  |  | $ | 617,363 |  |  | $ | 529,813 |
Total change |  | $ | 77,297 |  |  |  |  |  |  | $ | (882 | ) |  |  |  |  |  | $ | 9,120 |  |  |  |  |  |  | $ | 2,015 |  |  |  |  |  |  | $ | 87,550 |  |  |  |  |
Total growth % |  |  | 29.7 | % |  |  |  |  |  |  | (0.6 | )% |  |  |  |  |  |  | 11.7 | % |  |  |  |  |  |  | 4.2 | % |  |  |  |  |  |  | 16.5 | % |  |  |  |
Profit-sharing contingent commissions |  |  | (7,848 | ) |  |  | (5,280 | ) |  |  | (4,412 | ) |  |  | (7,786 | ) |  |  | (1,927 | ) |  |  | (1,261 | ) |  |  | — |  |  |  | — |  |  |  | (14,187 | ) |  |  | (14,327 | )
GSCs |  |  | (3,415 | ) |  |  | (2,573 | ) |  |  | (609 | ) |  |  | (22 | ) |  |  | (598 | ) |  |  | (458 | ) |  |  | — |  |  |  | — |  |  |  | (4,622 | ) |  |  | (3,053 | )
Core commissions and fees |  | $ | 326,558 |  |  | $ | 252,671 |  |  | $ | 137,466 |  |  | $ | 135,561 |  |  | $ | 84,461 |  |  | $ | 76,147 |  |  | $ | 50,069 |  |  | $ | 48,054 |  |  | $ | 598,554 |  |  | $ | 512,433 |
Acquisitions |  |  | (68,314 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (314 | ) |  |  | — |  |  |  | (2,340 | ) |  |  | — |  |  |  | (70,968 | ) |  |  | — |
Dispositions |  |  | — |  |  |  | (1,592 | ) |  |  | — |  |  |  | (214 | ) |  |  | — |  |  |  | (362 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (2,168 | )
Organic Revenue (2) |  | $ | 258,244 |  |  | $ | 251,079 |  |  | $ | 137,466 |  |  | $ | 135,347 |  |  | $ | 84,147 |  |  | $ | 75,785 |  |  | $ | 47,729 |  |  | $ | 48,054 |  |  | $ | 527,586 |  |  | $ | 510,265 |
Organic Revenue growth (2) |  | $ | 7,165 |  |  |  |  |  |  | $ | 2,119 |  |  |  |  |  |  | $ | 8,362 |  |  |  |  |  |  | $ | (325 | ) |  |  |  |  |  | $ | 17,321 |  |  |  |  |
Organic Revenue growth % (2) |  |  | 2.9 | % |  |  |  |  |  |  | 1.6 | % |  |  |  |  |  |  | 11.0 | % |  |  |  |  |  |  | (0.7 | )% |  |  |  |  |  |  | 3.4 | % |  |  |  |

| (1) | The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 12 of the Notes to the Condensed Consolidated Financial Statements, which includes corporate and consolidation items.

| (2) | A non-GAAP financial measure.

The reconciliation of commissions and fees, included in the Condensed Consolidated Statements of Income, to Organic Revenue for the three months ended September 30, 2018 and 2017 is as follows:

|  | Three months ended September 30, |
(in thousands) |  | 2018 |  |  | 2017 |
Commissions and fees |  | $ | 529,813 |  |  | $ | 474,609 |
Profit-sharing contingent commissions |  |  | (14,327 | ) |  |  | (3,542 | )
Guaranteed supplemental commissions |  |  | (3,053 | ) |  |  | (2,493 | )
Core commissions and fees |  |  | 512,433 |  |  |  | 468,574 |
New Revenue Standard impact on core commissions and fees |  |  | (14,385 | ) |  |  | — |
Acquisitions |  |  | (22,968 | ) |  |  | — |
Dispositions |  |  | — |  |  |  | (225 | )
Organic Revenue |  | $ | 475,080 |  |  | $ | 468,349 |

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The growth rates for Organic Revenue, a non-GAAP financial measure, for the three months ended September 30, 2018, by segment, are as follows:

2018 |  | Retail (1) |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Total |
(in thousands, except percentages) |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |
Commissions and fees |  | $ | 260,524 |  |  | $ | 234,414 |  |  | $ | 143,369 |  |  | $ | 127,271 |  |  | $ | 77,866 |  |  | $ | 71,505 |  |  | $ | 48,054 |  |  | $ | 41,419 |  |  | $ | 529,813 |  |  | $ | 474,609 |
Total change |  | $ | 26,110 |  |  |  |  |  |  | $ | 16,098 |  |  |  |  |  |  | $ | 6,361 |  |  |  |  |  |  | $ | 6,635 |  |  |  |  |  |  | $ | 55,204 |  |  |  |  |
Total growth % |  |  | 11.3 | % |  |  |  |  |  |  | 12.6 | % |  |  |  |  |  |  | 8.9 | % |  |  |  |  |  |  | 16.0 | % |  |  |  |  |  |  | 11.6 | % |  |  |  |
Profit-sharing contingent commissions |  |  | (5,280 | ) |  |  | (1,444 | ) |  |  | (7,786 | ) |  |  | (1,748 | ) |  |  | (1,261 | ) |  |  | (350 | ) |  |  | — |  |  |  | — |  |  |  | (14,327 | ) |  |  | (3,542 | )
GSCs |  |  | (2,573 | ) |  |  | (2,164 | ) |  |  | (22 | ) |  |  | (5 | ) |  |  | (458 | ) |  |  | (324 | ) |  |  | — |  |  |  | — |  |  |  | (3,053 | ) |  |  | (2,493 | )
Core commissions and fees |  | $ | 252,671 |  |  | $ | 230,806 |  |  | $ | 135,561 |  |  | $ | 125,518 |  |  | $ | 76,147 |  |  | $ | 70,831 |  |  | $ | 48,054 |  |  | $ | 41,419 |  |  | $ | 512,433 |  |  | $ | 468,574 |
New Revenue Standard |  |  | (1,990 | ) |  |  | — |  |  |  | (11,609 | ) |  |  | — |  |  |  | 805 |  |  |  | — |  |  |  | (1,591 | ) |  |  | — |  |  |  | (14,385 | ) |  |  | — |
Acquisition revenues |  |  | (15,534 | ) |  |  | — |  |  |  | (2,579 | ) |  |  | — |  |  |  | (699 | ) |  |  | — |  |  |  | (4,156 | ) |  |  | — |  |  |  | (22,968 | ) |  |  | — |
Divested business |  |  | — |  |  |  | (243 | ) |  |  | — |  |  |  | 18 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (225 | )
Organic Revenue (2) |  | $ | 235,147 |  |  | $ | 230,563 |  |  | $ | 121,373 |  |  | $ | 125,536 |  |  | $ | 76,253 |  |  | $ | 70,831 |  |  | $ | 42,307 |  |  | $ | 41,419 |  |  | $ | 475,080 |  |  | $ | 468,349 |
Organic Revenue growth (2) |  | $ | 4,584 |  |  |  |  |  |  | $ | (4,163 | ) |  |  |  |  |  | $ | 5,422 |  |  |  |  |  |  | $ | 888 |  |  |  |  |  |  | $ | 6,731 |  |  |  |  |
Organic Revenue growth % (2) |  |  | 2.0 | % |  |  |  |  |  |  | (3.3 | )% |  |  |  |  |  |  | 7.7 | % |  |  |  |  |  |  | 2.1 | % |  |  |  |  |  |  | 1.4 | % |  |  |  |

| (1) | The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 12 of the Notes to the Condensed Consolidated Financial Statements, which includes corporate and consolidation items.

| (2) | A non-GAAP financial measure.

The reconciliation of commissions and fees, included in the Condensed Consolidated Statements of Income, to Organic Revenue for the nine months ended September 30, 2019 and 2018 is as follows;

|  | Nine months ended September 30, |
(in thousands) |  | 2019 |  |  | 2018 |
Commissions and fees |  | $ | 1,807,758 |  |  | $ | 1,502,219 |
Profit-sharing contingent commissions |  |  | (41,492 | ) |  |  | (39,993 | )
Guaranteed supplemental commissions |  |  | (21,000 | ) |  |  | (8,525 | )
Core commissions and fees |  |  | 1,745,266 |  |  |  | 1,453,701 |
Acquisitions |  |  | (251,876 | ) |  |  | — |
Dispositions |  |  | — |  |  |  | (5,015 | )
Organic Revenue |  | $ | 1,493,390 |  |  | $ | 1,448,686 |

The growth rates for Organic Revenue, a non-GAAP financial measure, for the nine months ended September 30, 2019, by segment, are as follows:

2019 |  | Retail (1) |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Total |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |  |  | 2019 |  |  | 2018 |
Commissions and fees |  | $ | 1,036,093 |  |  | $ | 771,152 |  |  | $ | 383,118 |  |  | $ | 373,990 |  |  | $ | 238,271 |  |  | $ | 219,199 |  |  | $ | 150,276 |  |  | $ | 137,878 |  |  | $ | 1,807,758 |  |  | $ | 1,502,219 |
Total change |  | $ | 264,941 |  |  |  |  |  |  | $ | 9,128 |  |  |  |  |  |  | $ | 19,072 |  |  |  |  |  |  | $ | 12,398 |  |  |  |  |  |  | $ | 305,539 |  |  |  |  |
Total growth % |  |  | 34.4 | % |  |  |  |  |  |  | 2.4 | % |  |  |  |  |  |  | 8.7 | % |  |  |  |  |  |  | 9.0 | % |  |  |  |  |  |  | 20.3 | % |  |  |  |
Profit-sharing contingent commissions |  |  | (26,054 | ) |  |  | (17,879 | ) |  |  | (9,365 | ) |  |  | (17,290 | ) |  |  | (6,073 | ) |  |  | (4,824 | ) |  |  | — |  |  |  | — |  |  |  | (41,492 | ) |  |  | (39,993 | )
GSCs |  |  | (9,211 | ) |  |  | (7,277 | ) |  |  | (10,225 | ) |  |  | (75 | ) |  |  | (1,564 | ) |  |  | (1,173 | ) |  |  | — |  |  |  | — |  |  |  | (21,000 | ) |  |  | (8,525 | )
Core commissions and fees |  | $ | 1,000,828 |  |  | $ | 745,996 |  |  | $ | 363,528 |  |  | $ | 356,625 |  |  | $ | 230,634 |  |  | $ | 213,202 |  |  | $ | 150,276 |  |  | $ | 137,878 |  |  | $ | 1,745,266 |  |  | $ | 1,453,701 |
Acquisitions |  |  | (228,810 | ) |  |  | — |  |  |  | (5,721 | ) |  |  | — |  |  |  | (2,926 | ) |  |  | — |  |  |  | (14,419 | ) |  |  | — |  |  |  | (251,876 | ) |  |  | — |
Dispositions |  |  | — |  |  |  | (3,333 | ) |  |  | — |  |  |  | (667 | ) |  |  | — |  |  |  | (1,015 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (5,015 | )
Organic Revenue (2) |  | $ | 772,018 |  |  | $ | 742,663 |  |  | $ | 357,807 |  |  | $ | 355,958 |  |  | $ | 227,708 |  |  | $ | 212,187 |  |  | $ | 135,857 |  |  | $ | 137,878 |  |  | $ | 1,493,390 |  |  | $ | 1,448,686 |
Organic Revenue growth (2) |  | $ | 29,355 |  |  |  |  |  |  | $ | 1,849 |  |  |  |  |  |  | $ | 15,521 |  |  |  |  |  |  | $ | (2,021 | ) |  |  |  |  |  | $ | 44,704 |  |  |  |  |
Organic Revenue growth % (2) |  |  | 4.0 | % |  |  |  |  |  |  | 0.5 | % |  |  |  |  |  |  | 7.3 | % |  |  |  |  |  |  | (1.5 | )% |  |  |  |  |  |  | 3.1 | % |  |  |  |

| (1) | The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 12 of the Notes to the Condensed Consolidated Financial Statements, which includes corporate and consolidation items.

| (2) | A non-GAAP financial measure.

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The reconciliation of commissions and fees, included in the Condensed Consolidated Statements of Income, to Organic Revenue for the nine months ended September 30, 2018 and 2017 is as follows:

|  | Nine months ended September 30, |
(in thousands) |  | 2018 |  |  | 2017 |
Commissions and fees |  | $ | 1,502,219 |  |  | $ | 1,383,899 |
Profit-sharing contingent commissions |  |  | (39,993 | ) |  |  | (45,409 | )
Guaranteed supplemental commissions |  |  | (8,525 | ) |  |  | (8,149 | )
Core commissions and fees |  |  | 1,453,701 |  |  |  | 1,330,341 |
New Revenue Standard impact on core commissions and fees |  |  | (31,604 | ) |  |  | — |
Acquisitions |  |  | (39,520 | ) |  |  | — |
Dispositions |  |  | — |  |  |  | (1,195 | )
Organic Revenue |  | $ | 1,382,577 |  |  | $ | 1,329,146 |

The growth rates for Organic Revenue, a non-GAAP financial measure, for the nine months ended September 30, 2018, by segment, are as follows:

2018 |  | Retail (1) |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Total |
(in thousands, except percentages) |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |  |  | 2018 |  |  | 2017 |
Commissions and fees |  | $ | 771,152 |  |  | $ | 711,532 |  |  | $ | 373,990 |  |  | $ | 341,910 |  |  | $ | 219,199 |  |  | $ | 208,284 |  |  | $ | 137,878 |  |  | $ | 122,173 |  |  | $ | 1,502,219 |  |  | $ | 1,383,899 |
Total change |  | $ | 59,620 |  |  |  |  |  |  | $ | 32,080 |  |  |  |  |  |  | $ | 10,915 |  |  |  |  |  |  | $ | 15,705 |  |  |  |  |  |  | $ | 118,320 |  |  |  |  |
Total growth % |  |  | 8.4 | % |  |  |  |  |  |  | 9.4 | % |  |  |  |  |  |  | 5.2 | % |  |  |  |  |  |  | 12.9 | % |  |  |  |  |  |  | 8.5 | % |  |  |  |
Profit-sharing contingent commissions |  |  | (17,879 | ) |  |  | (22,380 | ) |  |  | (17,290 | ) |  |  | (16,038 | ) |  |  | (4,824 | ) |  |  | (6,991 | ) |  |  | — |  |  |  | — |  |  |  | (39,993 | ) |  |  | (45,409 | )
GSCs |  |  | (7,277 | ) |  |  | (7,109 | ) |  |  | (75 | ) |  |  | (8 | ) |  |  | (1,173 | ) |  |  | (1,032 | ) |  |  | — |  |  |  | — |  |  |  | (8,525 | ) |  |  | (8,149 | )
Core commissions and fees |  | $ | 745,996 |  |  | $ | 682,043 |  |  | $ | 356,625 |  |  | $ | 325,864 |  |  | $ | 213,202 |  |  | $ | 200,261 |  |  | $ | 137,878 |  |  | $ | 122,173 |  |  | $ | 1,453,701 |  |  | $ | 1,330,341 |
New Revenue Standard |  |  | (16,369 | ) |  |  | — |  |  |  | (11,735 | ) |  |  | — |  |  |  | 927 |  |  |  | — |  |  |  | (4,427 | ) |  |  | — |  |  |  | (31,604 | ) |  |  | — |
Acquisition revenues |  |  | (29,783 | ) |  |  | — |  |  |  | (4,493 | ) |  |  | — |  |  |  | (1,087 | ) |  |  | — |  |  |  | (4,157 | ) |  |  | — |  |  |  | (39,520 | ) |  |  | — |
Divested business |  |  | — |  |  |  | (1,215 | ) |  |  | — |  |  |  | 20 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (1,195 | )
Organic Revenue (2) |  | $ | 699,844 |  |  | $ | 680,828 |  |  | $ | 340,397 |  |  | $ | 325,884 |  |  | $ | 213,042 |  |  | $ | 200,261 |  |  | $ | 129,294 |  |  | $ | 122,173 |  |  | $ | 1,382,577 |  |  | $ | 1,329,146 |
Organic Revenue growth (2) |  | $ | 19,016 |  |  |  |  |  |  | $ | 14,513 |  |  |  |  |  |  | $ | 12,781 |  |  |  |  |  |  | $ | 7,121 |  |  |  |  |  |  | $ | 53,431 |  |  |  |  |
Organic Revenue growth % (2) |  |  | 2.8 | % |  |  |  |  |  |  | 4.5 | % |  |  |  |  |  |  | 6.4 | % |  |  |  |  |  |  | 5.8 | % |  |  |  |  |  |  | 4.0 | % |  |  |  |

| (1) | The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 12 of the Notes to the Condensed Consolidated Financial Statements, which includes corporate and consolidation items.

| (2) | A non-GAAP financial measure.

The reconciliation of income before incomes taxes, included in the Condensed Consolidated Statement of Income, to EBITDAC, a non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the three months ended September 30, 2019, is as follows:

(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Income before income taxes |  | $ | 51,133 |  |  | $ | 46,629 |  |  | $ | 28,908 |  |  | $ | 14,775 |  |  | $ | 10,393 |  |  | $ | 151,838 |
Income Before Income Taxes Margin |  |  | 15.1 | % |  |  | 32.6 | % |  |  | 33.2 | % |  |  | 29.5 | % |  | NMF |  |  |  | 24.5 | %
Amortization |  |  | 15,821 |  |  |  | 6,264 |  |  |  | 2,797 |  |  |  | 1,390 |  |  |  | — |  |  |  | 26,272 |
Depreciation |  |  | 1,897 |  |  |  | 1,779 |  |  |  | 422 |  |  |  | 315 |  |  |  | 1,402 |  |  |  | 5,815 |
Interest |  |  | 22,287 |  |  |  | 3,557 |  |  |  | 1,105 |  |  |  | 1,164 |  |  |  | (11,799 | ) |  |  | 16,314 |
Change in estimated acquisition earn-out payables |  |  | 1,002 |  |  |  | 27 |  |  |  | 22 |  |  |  | (6,321 | ) |  |  | — |  |  |  | (5,270 | )
EBITDAC |  | $ | 92,140 |  |  | $ | 58,256 |  |  | $ | 33,254 |  |  | $ | 11,323 |  |  | $ | (4 | ) |  | $ | 194,969 |
EBITDAC Margin |  |  | 27.3 | % |  |  | 40.8 | % |  |  | 38.2 | % |  |  | 22.6 | % |  | NMF |  |  |  | 31.5 | %

NMF = Not a meaningful figure

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The reconciliation of income before incomes taxes, included in the Condensed Consolidated Statement of Income, to EBITDAC, a non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the three months ended September 30, 2018, is as follows:

(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Income before income taxes |  | $ | 61,224 |  |  | $ | 46,707 |  |  | $ | 23,614 |  |  | $ | 6,988 |  |  | $ | 3,967 |  |  | $ | 142,500 |
Income Before Income Taxes Margin |  |  | 23.4 | % |  |  | 32.5 | % |  |  | 30.3 | % |  |  | 14.5 | % |  | NMF |  |  |  | 26.8 | %
Amortization |  |  | 10,754 |  |  |  | 6,736 |  |  |  | 2,878 |  |  |  | 1,269 |  |  |  | — |  |  |  | 21,637 |
Depreciation |  |  | 1,236 |  |  |  | 1,346 |  |  |  | 385 |  |  |  | 393 |  |  |  | 1,899 |  |  |  | 5,259 |
Interest |  |  | 7,468 |  |  |  | 6,147 |  |  |  | 1,233 |  |  |  | 846 |  |  |  | (6,731 | ) |  |  | 8,963 |
Change in estimated acquisition earn-out payables |  |  | (1,068 | ) |  |  | 594 |  |  |  | 18 |  |  |  | 99 |  |  |  | — |  |  |  | (357 | )
EBITDAC |  | $ | 79,614 |  |  | $ | 61,530 |  |  | $ | 28,128 |  |  | $ | 9,595 |  |  | $ | (865 | ) |  | $ | 178,002 |
EBITDAC Margin |  |  | 30.5 | % |  |  | 42.9 | % |  |  | 36.1 | % |  |  | 19.9 | % |  | NMF |  |  |  | 33.5 | %

NMF = Not a meaningful figure

The reconciliation of income before incomes taxes, included in the Condensed Consolidated Statement of Income, to EBITDAC, a non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the nine months ended September 30, 2019, is as follows:

(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Income before income taxes |  | $ | 189,191 |  |  | $ | 106,188 |  |  | $ | 67,421 |  |  | $ | 33,220 |  |  | $ | 27,860 |  |  | $ | 423,880 |
Income Before Income Taxes Margin |  |  | 18.2 | % |  |  | 27.6 | % |  |  | 28.2 | % |  |  | 22.1 | % |  | NMF |  |  |  | 23.4 | %
Amortization |  |  | 46,622 |  |  |  | 19,217 |  |  |  | 8,490 |  |  |  | 4,089 |  |  |  | — |  |  |  | 78,418 |
Depreciation |  |  | 5,440 |  |  |  | 4,990 |  |  |  | 1,251 |  |  |  | 902 |  |  |  | 4,933 |  |  |  | 17,516 |
Interest |  |  | 64,641 |  |  |  | 13,134 |  |  |  | 3,692 |  |  |  | 3,239 |  |  |  | (36,901 | ) |  |  | 47,805 |
Change in estimated acquisition earn-out payables |  |  | 326 |  |  |  | (1,134 | ) |  |  | (26 | ) |  |  | (6,086 | ) |  |  | — |  |  |  | (6,920 | )
EBITDAC |  | $ | 306,220 |  |  | $ | 142,395 |  |  | $ | 80,828 |  |  | $ | 35,364 |  |  | $ | (4,108 | ) |  | $ | 560,699 |
EBITDAC Margin |  |  | 29.5 | % |  |  | 37.1 | % |  |  | 33.8 | % |  |  | 23.5 | % |  | NMF |  |  |  | 30.9 | %

NMF = Not a meaningful figure

The reconciliation of income before incomes taxes, included in the Condensed Consolidated Statement of Income, to EBITDAC, a non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the nine months ended September 30, 2018, is as follows:

(in thousands) |  | Retail |  |  | National Programs |  |  | Wholesale Brokerage |  |  | Services |  |  | Other |  |  | Total |
Income before income taxes |  | $ | 175,984 |  |  | $ | 91,809 |  |  | $ | 55,544 |  |  | $ | 23,889 |  |  | $ | 14,625 |  |  | $ | 361,851 |
Income Before Income Taxes Margin |  |  | 22.8 | % |  |  | 24.5 | % |  |  | 25.3 | % |  |  | 17.3 | % |  | NMF |  |  |  | 24.0 | %
Amortization |  |  | 31,498 |  |  |  | 19,383 |  |  |  | 8,537 |  |  |  | 3,543 |  |  |  | — |  |  |  | 62,961 |
Depreciation |  |  | 3,746 |  |  |  | 4,087 |  |  |  | 1,238 |  |  |  | 1,183 |  |  |  | 6,156 |  |  |  | 16,410 |
Interest |  |  | 21,377 |  |  |  | 20,019 |  |  |  | 4,039 |  |  |  | 2,023 |  |  |  | (18,772 | ) |  |  | 28,686 |
Change in estimated acquisition earn-out payables |  |  | 552 |  |  |  | 843 |  |  |  | 1,034 |  |  |  | 99 |  |  |  | — |  |  |  | 2,528 |
EBITDAC |  | $ | 233,157 |  |  | $ | 136,141 |  |  | $ | 70,392 |  |  | $ | 30,737 |  |  | $ | 2,009 |  |  | $ | 472,436 |
EBITDAC Margin |  |  | 30.2 | % |  |  | 36.4 | % |  |  | 32.0 | % |  |  | 22.3 | % |  | NMF |  |  |  | 31.4 | %

NMF = Not a meaningful figure

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Retail Segment

The Retail Segment provides a broad range of insurance products and services to commercial, public and quasi-public, professional and individual insured customers. Approximately 83% of the Retail Segment’s commissions and fees revenue is commission based. Because most of our other operating expenses are not correlated to changes in commissions on insurance premiums, a significant portion of any fluctuation in the commissions we receive, net of related producer compensation and cost to fulfill expense deferrals and releases as required by the New Revenue Standard, will result in a similar fluctuation in our income before income taxes, unless we make incremental investments or modifications to the costs in the organization.

Financial information relating to our Retail Segment for the three and nine months ended September 30, 2019 and 2018 is as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | % Change |  |  | 2019 |  |  | 2018 |  |  | % Change |
REVENUES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Core commissions and fees |  | $ | 326,841 |  |  | $ | 253,026 |  |  |  | 29.2 | % |  | $ | 1,001,655 |  |  | $ | 746,890 |  |  |  | 34.1 | %
Profit-sharing contingent commissions |  |  | 7,848 |  |  |  | 5,280 |  |  |  | 48.6 | % |  |  | 26,054 |  |  |  | 17,879 |  |  |  | 45.7 | %
Guaranteed supplemental commissions |  |  | 3,415 |  |  |  | 2,573 |  |  |  | 32.7 | % |  |  | 9,211 |  |  |  | 7,277 |  |  |  | 26.6 | %
Investment income |  |  | 28 |  |  |  | 1 |  |  | NMF |  |  |  | 45 |  |  |  | 2 |  |  | NMF |
Other income, net |  |  | (420 | ) |  |  | 207 |  |  | NMF |  |  |  | 716 |  |  |  | 758 |  |  |  | (5.5 | %)
Total revenues |  |  | 337,712 |  |  |  | 261,087 |  |  |  | 29.3 | % |  |  | 1,037,681 |  |  |  | 772,806 |  |  |  | 34.3 | %
EXPENSES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee compensation and benefits |  |  | 192,139 |  |  |  | 140,118 |  |  |  | 37.1 | % |  |  | 567,245 |  |  |  | 416,427 |  |  |  | 36.2 | %
Other operating expenses |  |  | 57,141 |  |  |  | 41,356 |  |  |  | 38.2 | % |  |  | 168,435 |  |  |  | 123,410 |  |  |  | 36.5 | %
(Gain)/loss on disposal |  |  | (3,708 | ) |  |  | (1 | ) |  | NMF |  |  |  | (4,219 | ) |  |  | (188 | ) |  | NMF |
Amortization |  |  | 15,821 |  |  |  | 10,754 |  |  |  | 47.1 | % |  |  | 46,622 |  |  |  | 31,498 |  |  |  | 48.0 | %
Depreciation |  |  | 1,897 |  |  |  | 1,236 |  |  |  | 53.5 | % |  |  | 5,440 |  |  |  | 3,746 |  |  |  | 45.2 | %
Interest |  |  | 22,287 |  |  |  | 7,468 |  |  |  | 198.4 | % |  |  | 64,641 |  |  |  | 21,377 |  |  | NMF |
Change in estimated acquisition earn-out payables |  |  | 1,002 |  |  |  | (1,068 | ) |  |  | (193.8 | %) |  |  | 326 |  |  |  | 552 |  |  |  | (40.9 | %)
Total expenses |  |  | 286,579 |  |  |  | 199,863 |  |  |  | 43.4 | % |  |  | 848,490 |  |  |  | 596,822 |  |  |  | 42.2 | %
Income before income taxes |  | $ | 51,133 |  |  | $ | 61,224 |  |  |  | (16.5 | %) |  | $ | 189,191 |  |  | $ | 175,984 |  |  |  | 7.5 | %
Income Before Income Taxes Margin (1) |  |  | 15.1 | % |  |  | 23.4 | % |  |  |  |  |  |  | 18.2 | % |  |  | 22.8 | % |  |  |  |
EBITDAC (2) |  | $ | 92,140 |  |  | $ | 79,614 |  |  |  | 15.7 | % |  | $ | 306,220 |  |  | $ | 233,157 |  |  |  | 31.3 | %
EBITDAC Margin (2) |  |  | 27.3 | % |  |  | 30.5 | % |  |  |  |  |  |  | 29.5 | % |  |  | 30.2 | % |  |  |  |
Organic Revenue growth rate (2) |  |  | 2.9 | % |  |  | 2.0 | % |  |  |  |  |  |  | 4.0 | % |  |  | 2.8 | % |  |  |  |
Employee compensation and benefits relative to total revenues |  |  | 56.9 | % |  |  | 53.7 | % |  |  |  |  |  |  | 54.7 | % |  |  | 53.9 | % |  |  |  |
Other operating expenses relative to total revenues |  |  | 16.9 | % |  |  | 15.8 | % |  |  |  |  |  |  | 16.2 | % |  |  | 16.0 | % |  |  |  |
Capital expenditures |  | $ | 2,266 |  |  | $ | 1,467 |  |  |  | 54.5 | % |  | $ | 7,810 |  |  | $ | 5,828 |  |  |  | 34.0 | %
Total assets at September 30, |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 6,155,670 |  |  | $ | 4,651,080 |  |  |  | 32.3 | %

(1) "Income Before Income Taxes Margin" is defined as income before income taxes divided by total revenues

(2) A non-GAAP financial measure.

NMF = Not a meaningful figure

The Retail Segment’s total revenues during the three months ended September 30, 2019 increased 29.3%, or $76.6 million, from the same period in 2018, to $337.7 million. The $73.8 million increase in core commissions and fees revenue was driven by: (i) approximately $68.3 million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; (ii) an increase of $7.1 million related to net new and renewal business; and (iii) an offsetting decrease of $1.6 million related to commissions and fees recorded in 2018 from businesses since divested. Profit-sharing contingent commissions and GSCs for the third quarter of 2019 increased 43.4%, or $3.4 million, from the same period in 2018, to $11.3 million, primarily driven by acquisition activity in the past 12 months and qualifying for certain contingents and GSCs in the current year that we did not qualify for in 2018. The Retail Segment’s total commissions and fees increased by 29.7%, and the Organic Revenue growth rate was 2.9% for the third quarter of 2019. The Organic Revenue growth rate was driven by revenue from net new business written during the preceding 12 months. Net new business was impacted by rate increases in most lines of business with the most pronounced being the continued increases in commercial auto rates and employee benefits, partially offset by continued premium rate reductions in workers compensation. Organic Revenue growth was realized in all lines of business.

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Income before income taxes for the three months ended September 30, 2019 decreased 16.5%, or $10.1 million, from the same period in 2018, to $51.1 million. The primary factors affecting this were: (i) an increase in intercompany interest charges and amortization associated with new acquisitions, which more than offset (ii) the profit associated with the net increase in revenue as described above and (iii) a gain on a book sale.

EBITDAC for the three months ended September 30, 2019 increased 15.7%, or $12.5 million, from the same period in 2018, to $92.1 million. EBITDAC Margin for the three months ended September 30, 2019 decreased to 27.3% from 30.5% in the same period in 2018. The decrease in EBITDAC Margin was driven by: (i) the acquisition of the Hays Companies, which had a lower margin than the segmental average due to seasonality of new and renewal business; (ii) higher non-cash stock based compensation costs and the phasing of revenues for a recent acquisition, which offset (iii) the net Organic Revenue increase; (iv) higher profit-sharing contingent commissions and GSCs; (v) leveraging of the Segment’s cost base and (vi) realizing some benefits from previous investments.

The Retail Segment’s total revenues during the nine months ended September 30, 2019 increased 34.3%, or $264.9 million, from the same period in 2018, to $1,037.7 million. The $254.8 million increase in core commissions and fees revenue was driven by: (i) approximately $228.8 million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; (ii) an increase of $29.3 million related to net new and renewal business; and (iii) an offsetting decrease of $3.3 million related to commissions and fees recorded in 2018 from businesses since divested. Profit-sharing contingent commissions and GSCs for the first nine months of 2019 increased 40.2%, or $10.1 million, from the same period in 2018, to $35.3 million, primarily driven by acquisition activity in the past 12 months and qualifying for certain contingents and GSCs in the current year that we did not qualify for in 2018. The Retail Segment’s total commissions and fees increased by 34.3%, and the Organic Revenue growth rate was 4.0% for the first nine months of 2019. The Organic Revenue growth rate was driven by revenue from net new business written during the preceding 12 months and growth on renewals of existing customers. New business was impacted by rate increases in most lines of business with continued increases in commercial auto rates and employee benefits, partially offset by continued premium rate reductions in workers compensation. Organic Revenue growth was driven by most lines of business.

Income before income taxes for the nine months ended September 30, 2019 increased 7.5%, or $13.2 million, from the same period in 2018, to $189.2 million. The primary factors affecting this increase were: (i) the profit associated with the net increase in revenue as described above, offset by (ii) an increase in intercompany interest charges and amortization associated with new acquisitions.

EBITDAC for the nine months ended September 30, 2019 increased 31.3%, or $73.1 million, from the same period in 2018, to $306.2 million. EBITDAC Margin for the nine months ended September 30, 2019 decreased to 29.5% from 30.2% in the same period in 2018. The decrease in EBITDAC Margin was primarily driven by: (i) the acquisition of the Hays Companies which had a lower margin than the segmental average; which offset (ii) the net increase in revenue of $264.9 million; (iii) higher profit-sharing contingent commissions and GSCs; and (iv) leveraging of the Segment’s cost base and realizing some benefits from previous investments.

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National Programs Segment

The National Programs Segment manages over 40 programs supported by approximately 100 well-capitalized carrier partners. In most cases, the insurance carriers that support the programs have delegated underwriting and, in many instances, claims-handling authority to our programs operations. These programs are generally distributed through a nationwide network of independent agents and Brown & Brown retail agents, and offer targeted products and services designed for specific industries, trade groups, professions, public entities and market niches. The National Programs Segment operations can be grouped into five broad categories: Professional Programs, Personal Lines Programs, Commercial Programs, Public Entity-Related Programs and the National Flood Program. The National Programs Segment’s revenue is primarily commission based.

Financial information relating to our National Programs Segment for the three and nine months ended September 30, 2019 and 2018 is as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | % Change |  |  | 2019 |  |  | 2018 |  |  | % Change |
REVENUES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Core commissions and fees |  | $ | 137,466 |  |  | $ | 135,561 |  |  |  | 1.4 | % |  | $ | 363,528 |  |  | $ | 356,625 |  |  |  | 1.9 | %
Profit-sharing contingent commissions |  |  | 4,412 |  |  |  | 7,786 |  |  |  | (43.3 | )% |  |  | 9,365 |  |  |  | 17,290 |  |  |  | (45.8 | )%
Guaranteed supplemental commissions |  |  | 609 |  |  |  | 22 |  |  | NMF |  |  |  | 10,225 |  |  |  | 75 |  |  | NMF |
Investment income |  |  | 375 |  |  |  | 138 |  |  |  | 171.7 | % |  |  | 1,071 |  |  |  | 384 |  |  |  | 178.9 | %
Other income, net |  |  | (8 | ) |  |  | 12 |  |  |  | (166.7 | )% |  |  | 42 |  |  |  | 60 |  |  |  | (30.0 | )%
Total revenues |  |  | 142,854 |  |  |  | 143,519 |  |  |  | (0.5 | )% |  |  | 384,231 |  |  |  | 374,434 |  |  |  | 2.6 | %
EXPENSES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee compensation and benefits |  |  | 57,052 |  |  |  | 54,034 |  |  |  | 5.6 | % |  |  | 163,849 |  |  |  | 161,681 |  |  |  | 1.3 | %
Other operating expenses |  |  | 27,653 |  |  |  | 26,848 |  |  |  | 3.0 | % |  |  | 78,094 |  |  |  | 75,505 |  |  |  | 3.4 | %
(Gain)/loss on disposal |  |  | (107 | ) |  |  | 1,107 |  |  |  | (109.7 | )% |  |  | (107 | ) |  |  | 1,107 |  |  |  | (109.7 | )%
Amortization |  |  | 6,264 |  |  |  | 6,736 |  |  |  | (7.0 | )% |  |  | 19,217 |  |  |  | 19,383 |  |  |  | (0.9 | )%
Depreciation |  |  | 1,779 |  |  |  | 1,346 |  |  |  | 32.2 | % |  |  | 4,990 |  |  |  | 4,087 |  |  |  | 22.1 | %
Interest |  |  | 3,557 |  |  |  | 6,147 |  |  |  | (42.1 | )% |  |  | 13,134 |  |  |  | 20,019 |  |  |  | (34.4 | )%
Change in estimated acquisition earn-out payables |  |  | 27 |  |  |  | 594 |  |  |  | (95.5 | )% |  |  | (1,134 | ) |  |  | 843 |  |  | NMF |
Total expenses |  |  | 96,225 |  |  |  | 96,812 |  |  |  | (0.6 | )% |  |  | 278,043 |  |  |  | 282,625 |  |  |  | (1.6 | )%
Income before income taxes |  | $ | 46,629 |  |  | $ | 46,707 |  |  |  | (0.2 | )% |  | $ | 106,188 |  |  | $ | 91,809 |  |  |  | 15.7 | %
Income Before Income Taxes Margin (1) |  |  | 32.6 | % |  |  | 32.5 | % |  |  |  |  |  |  | 27.6 | % |  |  | 24.5 | % |  |  |  |
EBITDAC (2) |  | $ | 58,256 |  |  | $ | 61,530 |  |  |  | (5.3 | )% |  | $ | 142,395 |  |  | $ | 136,141 |  |  |  | 4.6 | %
EBITDAC Margin (2) |  |  | 40.8 | % |  |  | 42.9 | % |  |  |  |  |  |  | 37.1 | % |  |  | 36.4 | % |  |  |  |
Organic Revenue growth rate (2) |  |  | 1.6 | % |  |  | (3.3 | )% |  |  |  |  |  |  | 0.5 | % |  |  | 4.5 | % |  |  |  |
Employee compensation and benefits relative to total revenues |  |  | 39.9 | % |  |  | 37.6 | % |  |  |  |  |  |  | 42.6 | % |  |  | 43.2 | % |  |  |  |
Other operating expenses relative to total revenues |  |  | 19.4 | % |  |  | 18.7 | % |  |  |  |  |  |  | 20.3 | % |  |  | 20.2 | % |  |  |  |
Capital expenditures |  | $ | 1,276 |  |  | $ | 2,420 |  |  |  | (47.3 | )% |  | $ | 7,786 |  |  | $ | 7,313 |  |  |  | 6.5 | %
Total assets at September 30, |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 3,315,656 |  |  | $ | 2,933,465 |  |  |  | 13.0 | %

(1) "Income Before Income Taxes Margin" is defined as income before income taxes divided by total revenues

(2) A non-GAAP financial measure.

NMF = Not a meaningful figure

The National Programs Segment’s total revenue for the three months ended September 30, 2019 decreased 0.5%, or $0.7 million, from the same period in 2018, to $142.9 million. The $1.9 million increase in core commissions and fees revenue was driven by: (i) $2.1 million related to net new and renewal business inclusive of an $8.0 million negative impact from a one-time adjustment recorded in the prior year related to implementation of the New Revenue Standard; and (iii) an offsetting decrease of $0.2 million related to commissions and fees recorded in 2018 from businesses since divested. Profit-sharing contingent commissions and GSCs were $5.0 million for the third quarter of 2019, which was a decrease of $2.8 million from the third quarter of 2018, primarily driven by loss development on several of our programs.

The National Programs Segment’s total commissions and fees decreased by 0.6%, and the Organic Revenue growth rate was 1.6%, for the three months ended September 30, 2019. The Organic Revenue growth rate increase was driven by many of our programs, including commercial and residential earthquake, flood insurance business and our education program which was partially offset by an $8.0 million one-time adjustment related to implementation of the New Revenue Standard in our lender placement business that was recorded in the third quarter of 2018.

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Income before income taxes for the three months ended September 30, 2019 decreased 0.2%, or $0.1 million, from the same period in 2018, to $46.6 million. Income before income taxes decreased slightly due to decreased profit-sharing contingent commissions partially offset by lower intercompany interest expense.

EBITDAC for the three months ended September 30, 2019 decreased 5.3%, or $3.3 million, from the same period in 2018, to $58.3 million. EBITDAC Margin for the three months ended September 30, 2019 decreased to 40.8% from 42.9% in the same period in 2018. The decrease in EBITDAC Margin was related to lower profit-sharing contingent commissions and a one-time revenue recognition adjustment in our lender placement business that was recorded in the third quarter of 2018, both which more than offset margin expansion from Organic Revenue growth and leveraging our expense base.

The National Programs Segment’s total revenue for the nine months ended September 30, 2019 increased 2.6%, or $9.8 million, from the same period in 2018, to $384.2 million. The $6.9 million increase in core commissions and fees revenue was driven by: (i) approximately $5.7 million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; (ii) an increase of $1.9 million related to net new and renewal business which includes an $8 million negative impact from a one-time adjustment recorded last year related to implementation of the New Revenue Standard; and (iii) an offsetting decrease of $0.7 million related to commissions and fees recorded in 2018 from businesses since divested. Profit-sharing contingent commissions and GSCs were $19.6 million for the first nine months of 2019, which was an increase of $2.2 million from the same period in 2018, primarily driven by a one-time GSC received by one of our programs, partially offset by lower profit-sharing contingent commission due to loss development on several of our programs.

The National Programs Segment’s total commissions and fees increased by 2.4%, and Organic Revenue increased 0.5%, for the nine months ended September 30, 2019. The Organic Revenue increase was driven by many of our programs, including commercial and residential earthquake, all risk wind business, sports & entertainment business and the education program, which was substantially offset by a one-time adjustment related to implementation of the New Revenue Standard in our lender placement business that was recorded in the third quarter of 2018.

Income before income taxes for the nine months ended September 30, 2019 increased 15.7%, or $14.4 million, from the same period in 2018, to $106.2 million. The increase was due to a one-time GSC received by one of our programs along with lower intercompany interest expense which was partially offset by lower profit-sharing contingent commissions.

EBITDAC for the nine months ended September 30, 2019 increased 4.6%, or $6.3 million, from the same period in 2018, to $142.4 million. EBITDAC Margin for the nine months ended September 30, 2019 increased to 37.1% from 36.4% in the same period in 2018. The increase in EBITDAC Margin was driven by Organic Revenue growth and the net increase in profit-sharing contingent commissions and GSCs, primarily from a one-time GSC received by one of our programs, and was impacted by the one-time adjustment related to implementation of the New Revenue Standard noted above.

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Wholesale Brokerage Segment

The Wholesale Brokerage Segment markets and sells excess and surplus commercial and personal lines insurance, primarily through independent agents and brokers, including Brown & Brown retail agents. Like the Retail and National Programs Segments, the Wholesale Brokerage Segment’s revenues are primarily commission based.

Financial information relating to our Wholesale Brokerage Segment for the three and nine months ended September 30, 2019 and 2018 is as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | % Change |  |  | 2019 |  |  | 2018 |  |  | % Change |
REVENUES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Core commissions and fees |  | $ | 84,461 |  |  | $ | 76,147 |  |  |  | 10.9 | % |  | $ | 230,634 |  |  | $ | 213,202 |  |  |  | 8.2 | %
Profit-sharing contingent commissions |  |  | 1,927 |  |  |  | 1,261 |  |  |  | 52.8 | % |  |  | 6,073 |  |  |  | 4,824 |  |  |  | 25.9 | %
Guaranteed supplemental commissions |  |  | 598 |  |  |  | 458 |  |  |  | 30.6 | % |  |  | 1,564 |  |  |  | 1,173 |  |  |  | 33.3 | %
Investment income |  |  | 48 |  |  |  | 44 |  |  |  | 9.1 | % |  |  | 131 |  |  |  | 125 |  |  |  | 4.8 | %
Other income, net |  |  | 75 |  |  |  | 99 |  |  |  | (24.2 | %) |  |  | 387 |  |  |  | 401 |  |  |  | (3.5 | %)
Total revenues |  |  | 87,109 |  |  |  | 78,009 |  |  |  | 11.7 | % |  |  | 238,789 |  |  |  | 219,725 |  |  |  | 8.7 | %
EXPENSES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee compensation and benefits |  |  | 40,673 |  |  |  | 37,027 |  |  |  | 9.8 | % |  |  | 119,000 |  |  |  | 111,985 |  |  |  | 6.3 | %
Other operating expenses |  |  | 13,182 |  |  |  | 12,854 |  |  |  | 2.6 | % |  |  | 38,961 |  |  |  | 37,348 |  |  |  | 4.3 | %
(Gain)/loss on disposal |  |  | — |  |  |  | — |  |  |  | — | % |  |  | — |  |  |  | — |  |  |  | — | %
Amortization |  |  | 2,797 |  |  |  | 2,878 |  |  |  | (2.8 | %) |  |  | 8,490 |  |  |  | 8,537 |  |  |  | (0.6 | %)
Depreciation |  |  | 422 |  |  |  | 385 |  |  |  | 9.6 | % |  |  | 1,251 |  |  |  | 1,238 |  |  |  | 1.1 | %
Interest |  |  | 1,105 |  |  |  | 1,233 |  |  |  | (10.4 | %) |  |  | 3,692 |  |  |  | 4,039 |  |  |  | (8.6 | %)
Change in estimated acquisition earn-out payables |  |  | 22 |  |  |  | 18 |  |  |  | 22.2 | % |  |  | (26 | ) |  |  | 1,034 |  |  |  | (102.5 | %)
Total expenses |  |  | 58,201 |  |  |  | 54,395 |  |  |  | 7.0 | % |  |  | 171,368 |  |  |  | 164,181 |  |  |  | 4.4 | %
Income before income taxes |  | $ | 28,908 |  |  | $ | 23,614 |  |  |  | 22.4 | % |  | $ | 67,421 |  |  | $ | 55,544 |  |  |  | 21.4 | %
Income Before Income Taxes Margin (1) |  |  | 33.2 | % |  |  | 30.3 | % |  |  |  |  |  |  | 28.2 | % |  |  | 25.3 | % |  |  |  |
EBITDAC (2) |  | $ | 33,254 |  |  | $ | 28,128 |  |  |  | 18.2 | % |  | $ | 80,828 |  |  | $ | 70,392 |  |  |  | 14.8 | %
EBITDAC Margin (2) |  |  | 38.2 | % |  |  | 36.1 | % |  |  |  |  |  |  | 33.8 | % |  |  | 32.0 | % |  |  |  |
Organic Revenue growth rate (2) |  |  | 11.0 | % |  |  | 7.7 | % |  |  |  |  |  |  | 7.3 | % |  |  | 6.4 | % |  |  |  |
Employee compensation and benefits relative to total revenues |  |  | 46.7 | % |  |  | 47.5 | % |  |  |  |  |  |  | 49.8 | % |  |  | 51.0 | % |  |  |  |
Other operating expenses relative to total revenues |  |  | 15.1 | % |  |  | 16.5 | % |  |  |  |  |  |  | 16.3 | % |  |  | 17.0 | % |  |  |  |
Capital expenditures |  | $ | 768 |  |  | $ | 895 |  |  |  | (14.2 | %) |  | $ | 2,470 |  |  | $ | 1,762 |  |  |  | 40.2 | %
Total assets at September 30, |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 1,406,709 |  |  | $ | 1,272,795 |  |  |  | 10.5 | %

(1) "Income Before Income Taxes Margin" is defined as income before income taxes divided by total revenues

(2) A non-GAAP financial measure.

NMF = Not a meaningful figure

The Wholesale Brokerage Segment’s total revenues for the three months ended September 30, 2019 increased 11.7%, or $9.1 million, from the same period in 2018, to $87.1 million. The $8.3 million net increase in core commissions and fees revenue was driven primarily by: (i) $8.3 million related to net new and renewal business; (ii) $0.3 million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; and (iii) an offsetting $0.3 million decrease related to commissions and fees recorded in 2018 from businesses since divested. Profit-sharing contingent commissions and GSCs for the third quarter of 2019 increased approximately $0.8 million compared to the third quarter of 2018. The Wholesale Brokerage Segment’s growth rate for total commissions and fees was 11.7%, and the Organic Revenue growth rate was 11.0% for the third quarter of 2019. The Organic Revenue growth rate was driven by net new business, some rate increases for property accounts and casualty business, and modest increases in exposure units.

Income before income taxes for the three months ended September 30, 2019 increased 22.4%, or $5.3 million from the same period in 2018, to $28.9 million. The increase was due to: (i) higher Organic Revenue growth; (ii) slightly higher profit-sharing contingent commissions; and (iii) leveraging our expense base.

EBITDAC for the three months ended September 30, 2019 increased 18.2%, or $5.1 million from the same period in 2018, to $33.3 million. EBITDAC Margin for the three months ended September 30, 2019 increased to 38.2% from 36.1% in the same period in 2018. The increase was due to: (i) the profit from increased core commissions and fees (ii) slightly higher profit-sharing contingent commissions; and (iii) leveraging our expense base.

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The Wholesale Brokerage Segment’s total revenues for the nine months ended September 30, 2019 increased 8.7%, or $19.1 million, from the same period in 2018, to $238.8 million. The $17.4 million net increase in core commissions and fees revenue was driven primarily by: (i) $15.5 million related to net new and renewal business; (ii) $2.9 million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; and (iii) an offsetting $1.0 million decrease related to commissions and fees recorded in 2018 from businesses since divested. Profit-sharing contingent commissions and GSCs for the first nine months of 2019 increased approximately $1.6 million compared to the same period of 2018. The Wholesale Brokerage Segment’s growth rate for total commissions and fees was 8.7%, and the Organic Revenue growth rate was 7.3% for the first nine months of 2019. The Organic Revenue growth rate was driven by net new business, some rate increases for property accounts and casualty business, and modest increases in exposure units.

Income before income taxes for the nine months ended September 30, 2019 increased 21.4%, or $11.9 million from the same period in 2018, to $67.4 million. The increase was due to (i) higher Organic Revenue growth; (ii) slightly higher profit-sharing contingent commissions and GSCs; and (iii) leveraging our expense base.

EBITDAC for the nine months ended September 30, 2019 increased 14.8%, or $10.4 million from the same period in 2018, to $80.8 million. EBITDAC Margin for the nine months ended September 30, 2019 increased to 33.8% from 32.0% in the same period in 2018. The increase was due to (i) higher Organic Revenue growth; (ii) slightly higher profit-sharing contingent commissions and GSCs; and (iii) leveraging our expense base.

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Services Segment

The Services Segment provides insurance-related services, including third-party claims administration and comprehensive medical utilization management services in both the workers’ compensation and all-lines liability arenas. The Services Segment also provides Medicare Set-aside account services, Social Security disability and Medicare benefits advocacy services, and claims adjusting services.

Unlike the other segments, nearly all of the Services Segment’s revenue is generated from fees, which are not significantly affected by fluctuations in general insurance premiums.

Financial information relating to our Services Segment for the three and nine months ended September 30, 2019 and 2018 is as follows:

|  | Three months ended September 30, |  |  | Nine months ended September 30, |
(in thousands, except percentages) |  | 2019 |  |  | 2018 |  |  | % Change |  |  | 2019 |  |  | 2018 |  |  | % Change |
REVENUES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Core commissions and fees |  | $ | 50,069 |  |  | $ | 48,054 |  |  |  | 4.2 | % |  |  | 150,276 |  |  |  | 137,878 |  |  |  | 9.0 | %
Profit-sharing contingent commissions |  |  | — |  |  |  | — |  |  |  | — | % |  |  | — |  |  |  | — |  |  |  | — | %
Guaranteed supplemental commissions |  |  | — |  |  |  | — |  |  |  | — | % |  |  | — |  |  |  | — |  |  |  | — | %
Investment income |  |  | 35 |  |  |  | 51 |  |  |  | (31.4 | %) |  |  | 117 |  |  |  | 160 |  |  |  | (26.9 | %)
Other income, net |  |  | 2 |  |  |  | — |  |  |  | — | % |  |  | 2 |  |  |  | — |  |  |  | — | %
Total revenues |  |  | 50,106 |  |  |  | 48,105 |  |  |  | 4.2 | % |  |  | 150,395 |  |  |  | 138,038 |  |  |  | 9.0 | %
EXPENSES |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee compensation and benefits |  |  | 23,311 |  |  |  | 22,597 |  |  |  | 3.2 | % |  |  | 69,119 |  |  |  | 63,950 |  |  |  | 8.1 | %
Other operating expenses |  |  | 15,472 |  |  |  | 15,913 |  |  |  | (2.8 | %) |  |  | 45,912 |  |  |  | 45,814 |  |  |  | 0.2 | %
(Gain)/loss on disposal |  |  | — |  |  |  | — |  |  |  | — | % |  |  | — |  |  |  | (2,463 | ) |  |  | (100.0 | %)
Amortization |  |  | 1,390 |  |  |  | 1,269 |  |  |  | 9.5 | % |  |  | 4,089 |  |  |  | 3,543 |  |  |  | 15.4 | %
Depreciation |  |  | 315 |  |  |  | 393 |  |  |  | (19.8 | %) |  |  | 902 |  |  |  | 1,183 |  |  |  | (23.8 | %)
Interest |  |  | 1,164 |  |  |  | 846 |  |  |  | 37.6 | % |  |  | 3,239 |  |  |  | 2,023 |  |  |  | 60.1 | %
Change in estimated acquisition earn-out payables |  |  | (6,321 | ) |  |  | 99 |  |  | NMF |  |  |  | (6,086 | ) |  |  | 99 |  |  | NMF |
Total expenses |  |  | 35,331 |  |  |  | 41,117 |  |  |  | (14.1 | %) |  |  | 117,175 |  |  |  | 114,149 |  |  |  | 2.7 | %
Income before income taxes |  | $ | 14,775 |  |  | $ | 6,988 |  |  |  | 111.4 | % |  | $ | 33,220 |  |  | $ | 23,889 |  |  |  | 39.1 | %
Income Before Income Taxes Margin (1) |  |  | 29.5 | % |  |  | 14.5 | % |  |  |  |  |  |  | 22.1 | % |  |  | 17.3 | % |  |  |  |
EBITDAC (2) |  | $ | 11,323 |  |  | $ | 9,595 |  |  |  | 18.0 | % |  | $ | 35,364 |  |  | $ | 30,737 |  |  |  | 15.1 | %
EBITDAC Margin (2) |  |  | 22.6 | % |  |  | 19.9 | % |  |  |  |  |  |  | 23.5 | % |  |  | 22.3 | % |  |  |  |
Organic Revenue growth rate (2) |  |  | (0.7 | %) |  |  | 2.1 | % |  |  |  |  |  |  | (1.5 | %) |  |  | 5.8 | % |  |  |  |
Employee compensation and benefits relative to total revenues |  |  | 46.5 | % |  |  | 47.0 | % |  |  |  |  |  |  | 46.0 | % |  |  | 46.3 | % |  |  |  |
Other operating expenses relative to total revenues |  |  | 30.9 | % |  |  | 33.1 | % |  |  |  |  |  |  | 30.5 | % |  |  | 33.2 | % |  |  |  |
Capital expenditures |  | $ | 209 |  |  | $ | 366 |  |  |  | (42.9 | %) |  | $ | 540 |  |  | $ | 798 |  |  |  | (32.3 | %)
Total assets at September 30, |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 469,292 |  |  | $ | 448,027 |  |  |  | 4.7 | %

(1) "Income Before Income Taxes Margin" is defined as income before income taxes divided by total revenues

(2) A non-GAAP financial measure.

NMF = Not a meaningful figure

The Services Segment’s total revenues for the three months ended September 30, 2019 increased 4.2%, or $2.0 million, over the same period in 2018, to $50.1 million. The $2.0 million net increase in core commissions and fees revenue was driven primarily by: (i) $2.3 million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; and (ii) an offsetting decrease of $0.3 million related to net new and renewal business. The Services Segment’s growth rate for total commissions and fees was 4.2%, and Organic Revenue declined 0.7% for the third quarter of 2019. The Organic Revenue decline was impacted by lower claims in our Social Security advocacy business, resulting from previous completion of advocacy work on a book of business, which offset Organic Revenue growth in most other businesses.

Income before income taxes for the three months ended September 30, 2019 increased 111.4%, or $7.8 million, from the same period in 2018, to $14.8 million as a result of the mix of business growth, the management of expenses, and change in estimated acquisition earnout.

EBITDAC for the three months ended September 30, 2019 increased 18.0%, or $1.7 million, from the same period in 2018, to $11.3 million. EBITDAC Margin for the three months ended September 30, 2019 increased to 22.6% from 19.9% in the same period in 2018. The increase in EBITDAC Margin was driven by business mix and management of expenses.

The Services Segment’s total revenues for the nine months ended September 30, 2019 increased 9.0%, or $12.4 million, over the same period in 2018, to $150.4 million. The $12.4 million net increase in core commissions and fees revenue was driven primarily by: (i) $14.4

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million related to the core commissions and fees revenue from acquisitions that had no comparable revenues in the same period of 2018; and (ii) an offsetting decrease of $2.0 million related to net new and renewal business. The Services Segment’s growth rate for total commissions and fees was 9.0%, and Organic Revenue declined 1.5% for the first nine months of 2019. The Organic Revenue decline was impacted by lower claims in our Social Security advocacy business, resulting from previous completion of advocacy work on a book of business, which offset Organic Revenue growth in most other businesses.

Income before income taxes for the nine months ended September 30, 2019 increased 39.1%, or $9.3 million, from the same period in 2018, to $33.2 million as a result of the mix of business growth, the management of expenses and a change in estimated acquisition earnout.

EBITDAC for the nine months ended September 30, 2019 increased 15.1%, or $4.6 million, from the same period in 2018, to $35.4 million. EBITDAC Margin for the nine months ended September 30, 2019 increased to 23.5% from 22.3% in the same period in 2018. The increase in EBITDAC Margin was driven by the management of expenses and leveraging total revenue growth.

Other

As discussed in Note 12 of the Notes to Condensed Consolidated Financial Statements, the “Other” column in the Segment Information table includes any income and expenses not allocated to reportable segments, and corporate-related items, including the intercompany interest expense charges to reporting segments.

LIQUIDITY AND CAPITAL RESOURCES

The Company seeks to maintain a conservative balance sheet and liquidity profile. Our capital requirements to operate as an insurance intermediary are low and we have been able to grow and invest in our business principally through cash that has been generated from operations. We have the ability to utilize our revolving credit facility (the “Facility”), which provides up to $800.0 million in available cash, and we believe that we have access to additional funds, if needed, through the capital markets to obtain further debt financing under the current market conditions. The Company believes that its existing cash, cash equivalents, short-term investment portfolio and funds generated from operations, together with the funds available under the Revolving Credit Facility, will be sufficient to satisfy our normal liquidity needs, including principal payments on our long-term debt, for at least the next 12 months.

Contractual Cash Obligations

As of September 30, 2019, our contractual cash obligations were as follows:

|  | Payments Due by Period |
(in thousands) |  | Total |  |  | Less than 1 year |  |  | 1-3 years |  |  | 4-5 years |  |  | After 5 years |
Long-term debt |  | $ | 1,578,750 |  |  | $ | 55,000 |  |  | $ | 456,250 |  |  | $ | 717,500 |  |  | $ | 350,000 |
Other liabilities (1) |  |  | 67,211 |  |  |  | 3,254 |  |  |  | 5,252 |  |  |  | 4,143 |  |  |  | 54,562 |
Operating leases |  |  | 247,140 |  |  |  | 48,400 |  |  |  | 83,848 |  |  |  | 56,404 |  |  |  | 58,488 |
Interest obligations |  |  | 335,985 |  |  |  | 64,749 |  |  |  | 118,830 |  |  |  | 82,187 |  |  |  | 70,219 |
Unrecognized tax benefits |  |  | 1,920 |  |  |  | — |  |  |  | 1,920 |  |  |  | — |  |  |  | — |
Maximum future acquisition contingency payments (2) |  |  | 310,636 |  |  |  | 35,851 |  |  |  | 188,023 |  |  |  | 86,762 |  |  |  | — |
Total contractual cash obligations |  | $ | 2,541,642 |  |  | $ | 207,254 |  |  | $ | 854,123 |  |  | $ | 946,996 |  |  | $ | 533,269 |

| (1) | Includes the current portion of other long-term liabilities.

| (2) | Includes $146.6 million of current and non-current estimated earn-out payables

Debt

Total debt at September 30, 2019 was $1,568.6 million net of unamortized discount and debt issuance costs, which was an increase of $61.6 million compared to December 31, 2018. The increase includes a drawdown on the Revolving Credit Facility of $100.0 million on August 9, 2019 in connection with the acquisition of CKP Insurance, LLC (CKP) and various other acquisitions closed in the month of August 2019. The increase was offset by the repayment of the principal balance of $36.3 million for scheduled principal amortization balances related to our various existing floating rate debt term notes, as well as an additional contra liability for discount to par and aggregate debt issuance costs in total of $3.7 million related to the issuance of the Company's 4.500% Senior Notes due 2029 as of September 30, 2019, net of the amortization of discounted debt related to our various unsecured Senior Notes, and debt issuance cost amortization of $1.5 million.

On March 11, 2019, the Company completed the issuance of $350.0 million aggregate principal amount of the Company's 4.500% Senior Notes due 2029. The Senior Notes were given investment grade ratings of BBB-/Baa3 with a stable outlook. The notes are subject to certain covenant restrictions which are customary for credit-rated obligations. At the time of funding, the proceeds were offered at a discount of the original note amount which also excluded an underwriting fee discount. The net proceeds received from the issuance were used to repay a portion of the outstanding balance of $350.0 million on the Revolving Credit Facility, utilized in connection with financing related to the Hays Companies acquisition, and for other general corporate purposes. As of September 30, 2019, there was an outstanding debt balance of $350.0 million exclusive of the associated discount balance.

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Off-Balance Sheet Arrangements

Neither we nor our subsidiaries have ever incurred off-balance sheet obligations through the use of, or investment in, off-balance sheet derivative financial instruments or structured finance or special purpose entities organized as corporations, partnerships or limited liability companies or trusts.

For further discussion of our cash management and risk management policies, see “Quantitative and Qualitative Disclosures About Market Risk.”

ITEM 3. Quantitative and Qualitative Disclosures About Market Risk

Market risk is the potential loss arising from adverse changes in market rates and prices, such as interest rates, foreign exchange rates and equity prices. We are exposed to market risk through our investments, revolving credit line, term loan agreements and international operations.

Our invested assets are held primarily as cash and cash equivalents, restricted cash, available-for-sale marketable debt securities, non-marketable debt securities, certificates of deposit, U.S. treasury securities, and professionally managed short duration fixed income funds. These investments are subject to interest rate risk. The fair values of our invested assets at September 30, 2019 and December 31, 2018, approximated their respective carrying values due to their short-term duration and therefore, such market risk is not considered to be material.

We do not actively invest or trade in equity securities. In addition, we generally dispose of any significant equity securities received in conjunction with an acquisition shortly after the acquisition date.

As of September 30, 2019, we had $728.8 million of borrowings outstanding under our various term loans, which bear interest on a floating basis tied to the London Interbank Offered Rate (“LIBOR”) and therefore can result in changes to our associated interest expense. The effect of an immediate hypothetical 10% change in interest rates would not have a material effect on our Condensed Consolidated Financial Statements.

We are subject to exchange rate risk primarily in our U.K.-based wholesale brokerage business that has a cost base principally denominated in British pounds and a revenue base in several other currencies, but principally in U.S. dollars. Based upon our foreign currency rate exposure as of September 30, 2019, an immediate 10% hypothetical change of foreign currency exchange rates would not have a material effect on our Condensed Consolidated Financial Statements.

ITEM 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We carried out an evaluation (the “Evaluation”) required by Rules 13a-15 and 15d-15 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), under the supervision and with the participation of our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), of the effectiveness of our disclosure controls and procedures as defined in Rule 13a-15 and 15d-15 under the Exchange Act (“Disclosure Controls”) as of September 30, 2019. Based upon the Evaluation, our CEO and CFO concluded that the design and operation of our Disclosure Controls were effective to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and (ii) accumulated and communicated to our senior management, including our CEO and CFO, to allow timely decisions regarding required disclosures.

Changes in Internal Controls

There has not been any change in our internal control over financial reporting identified in connection with the Evaluation that occurred during the quarter ended September 30, 2019, that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Inherent Limitations of Internal Control Over Financial Reporting

Our management, including our CEO and CFO, does not expect that our Disclosure Controls and internal controls will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the control.

The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, a control may become inadequate because of changes in conditions, or the degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

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CEO and CFO Certifications

Exhibits 31.1 and 31.2 are the Certifications of the CEO and the CFO, respectively. The Certifications are supplied in accordance with Section 302 of the Sarbanes-Oxley Act of 2002 (the “Section 302 Certifications”). This Item 4 of Part I of this Quarterly Report on Form 10-Q contains the information concerning the evaluation referred to in the Section 302 Certifications and this information should be read in conjunction with the Section 302 Certifications for a more complete understanding of the topics presented.

PART II

ITEM 1. Legal Proceedings

In Item 3 of Part I of the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2018, certain information concerning litigation claims arising in the ordinary course of business was disclosed. Such information was current as of the date of filing. During the Company’s fiscal quarter ended September 30, 2019, no new legal proceedings, or material developments with respect to existing legal proceedings, occurred which require disclosure in this Quarterly Report on Form 10-Q.

ITEM 1A. Risk Factors

There were no material changes in the risk factors previously disclosed in Item 1A, “Risk Factors” of the Company’s Annual Report on Form 10-K for the year ended December 31, 2018.

ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds

The following table provides information about our repurchase of shares of our common stock during the three months ended September 30, 2019:

|  | Total number of shares purchased (1) |  |  | Average price paid per share |  |  | Total number of shares purchased as part of publicly announced plans or programs (2) |  |  | Maximum value that may yet be purchased under the plans or programs (3) |
July 1, 2019 to July 31, 2019 |  |  | 115,742 |  |  | $ | 33.53 |  |  |  | — |  |  | $ | 499,953,029 |
August 1, 2019 to August 31, 2019 |  |  | 1,039 |  |  |  | 36.30 |  |  |  | — |  |  |  | 499,953,029 |
September 1, 2019 to September 30, 2019 |  |  | 275,581 |  |  |  | 35.43 |  |  |  | 274,981 |  |  |  | 490,211,010 |
Total |  |  | 392,362 |  |  | $ | 34.87 |  |  |  | 274,981 |  |  | $ | 490,211,010 |

| (1) | We purchased 392,362 shares during the quarter ended September 30, 2019, of which 274,981 shares were purchased in open market transactions, and 117,381 shares were acquired from our employees to cover required tax withholdings on the vesting of shares in our equity compensation plans.

| (2) | Between September 13, 2019 and September 30, 2019, the Company made share repurchases in the open market of 274,981 shares at a total cost of $9.7 million.

| (3) | On May 1, 2019, the Board of Directors approved an additional repurchase authorization amount of $372.5 million to bring the total available share repurchase authorization to approximately $500.0 million. After completing these open market share repurchases, the Company’s outstanding Board approved share repurchase authorization is $490.2 million. Between the first quarter of 2014 and September 30, 2019, the Company repurchased a total of approximately 14.6 million shares for an aggregate cost of approximately $507.3 million.

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ITEM 6. Exhibits

The following exhibits are filed as a part of this Report:

3.1 |  | Articles of Amendment to the Articles of Incorporation (incorporated by reference to Exhibit 3.1 to Form 8-K filed on March 29, 2018), Articles of Amendment to Articles of Incorporation (adopted April 24, 2003) (incorporated by reference to Exhibit 3a to Form 10-Q for the quarter ended March 31, 2003) and Amended and Restated Articles of Incorporation (incorporated by reference to Exhibit 3a to Form 10-Q for the quarter ended March 31, 1999).
3.2 |  | By-Laws (incorporated by reference to Exhibit 3.2 to Form 8-K filed on October 12, 2016).
31.1 |  | Rule 13a-14(a)/15d-14(a) Certification by the Chief Executive Officer of the Registrant.
31.2 |  | Rule 13a-14(a)/15d-14(a) Certification by the Chief Financial Officer of the Registrant.
32.1 |  | Section 1350 Certification by the Chief Executive Officer of the Registrant.
32.2 |  | Section 1350 Certification by the Chief Financial Officer of the Registrant.
101 |  | The following financial statements from the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2019, formatted in inline XBRL, include: (i) Condensed Consolidated Statements of Income, (ii) Condensed Consolidated Balance Sheets, (iii) Condensed Consolidated Statements of Equity, (iv) Condensed Consolidated Statements of Cash Flows and (v) the Notes to the Condensed Consolidated Financial Statements.
104 |  | Cover Page Interactive Data File (formatted in inline XBRL and included in Exhibit 101).

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

|  | BROWN & BROWN, INC.
|  | /s/ R. Andrew Watts
Date: October 30, 2019 |  | R. Andrew Watts
|  | Executive Vice President, Chief Financial Officer and Treasurer
|  | (duly authorized officer, principal financial officer and principal accounting officer)

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