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Transfers of Financial Assets - Unpaid Principal Balances of Transferred Loans and Cash Flows Received (Details) - Variable interest entity, not primary beneficiary - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	$ 19,487,059		$ 19,487,059		$ 19,886,137
Servicing fees collected	22,926	$ 23,972	43,367	$ 44,100
Charge-offs, net of recoveries	33,100	33,010	58,458	73,880
Loans in repayment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	19,174,415		19,174,415		19,566,257
Loans in-school/grace/deferment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	39,721		39,721		37,949
Loans in forbearance
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	60,810		60,810		86,306
Loans in delinquency
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	212,113		212,113		195,625
Student Loans
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	9,100,683		9,100,683		10,048,624
Servicing fees collected	11,045	14,269	20,213	23,294
Charge-offs, net of recoveries	9,192	4,651	17,412	7,704
Student Loans | Loans in repayment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	8,911,840		8,911,840		9,852,957
Student Loans | Loans in-school/grace/deferment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	39,721		39,721		37,949
Student Loans | Loans in forbearance
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	46,176		46,176		44,833
Student Loans | Loans in delinquency
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	102,946		102,946		112,885
Home Loans
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	4,993,691		4,993,691		4,622,819
Servicing fees collected	2,930	1,918	5,566	3,531
Home Loans | Loans in repayment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	4,971,034		4,971,034		4,575,001
Home Loans | Loans in-school/grace/deferment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	0		0		0
Home Loans | Loans in forbearance
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	14,092		14,092		40,353
Home Loans | Loans in delinquency
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	8,565		8,565		7,465
Personal Loans
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	5,392,685		5,392,685		5,214,694
Servicing fees collected	8,951	7,785	17,588	17,275
Charge-offs, net of recoveries	23,908	$ 28,359	41,046	$ 66,176
Personal Loans | Loans in repayment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	5,291,541		5,291,541		5,138,299
Personal Loans | Loans in-school/grace/deferment
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	0		0		0
Personal Loans | Loans in forbearance
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	542		542		1,120
Personal Loans | Loans in delinquency
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Total loans serviced	$ 100,602		$ 100,602		$ 75,275

X

- Definition

Principal amount of transferred financial assets in which the transferor has continuing involvement with the assets underlying the transaction. Continuing involvement includes, but is not limited to, servicing, recourse, and restrictions on transferor's interests in transferred financial assets.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 860
-SubTopic 20
-Section 50
-Paragraph 4
-Subparagraph (a)(1)
-URI https://asc.fasb.org/extlink&oid=121570589&loc=d3e107314-111719

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X

- Definition

All amounts that, per contract, are due to the servicer in exchange for servicing the financial asset and would no longer be received by a servicer if the beneficial owners of the serviced assets (or their trustees or agents) were to exercise their actual or potential authority under the contract to shift the servicing to another servicer. Depending on the servicing contract, those fees may include some or all of the difference between the interest rate collected on the asset being serviced and the rate to be paid to the beneficial owners of the asset.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 860
-SubTopic 50
-Section 50
-Paragraph 2
-Subparagraph (c)
-URI https://asc.fasb.org/extlink&oid=128311188&loc=d3e122596-111746

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- Definition

Net credit losses are charge-offs and are based on total loans outstanding during the period.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 860
-SubTopic 20
-Section 50
-Paragraph 4
-Subparagraph (e)(5)
-URI https://asc.fasb.org/extlink&oid=121570589&loc=d3e107314-111719

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- Definition

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+ References

No definition available.

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