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Expenses by nature (Tables) | 12 Months Ended
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Mar. 31, 2020
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Summary of Expenses by Nature |
|  | Year ended March 31, |
|  | 2018 |  |  | 2019 |  |  | 2020 |
Employee compensation |  | ₹ | 272,223 |  |  | ₹ | 299,774 |  |  | ₹ | 326,571 |
Sub-contracting/ technical fees |  |  | 84,437 |  |  |  | 94,725 |  |  |  | 90,521 |
Cost of hardware and software |  |  | 18,985 |  |  |  | 13,567 |  |  |  | 11,491 |
Travel |  |  | 17,399 |  |  |  | 17,768 |  |  |  | 18,169 |
Facility expenses |  |  | 21,044 |  |  |  | 22,213 |  |  |  | 19,733 |
Depreciation, amortization and impairment* |  |  | 21,124 |  |  |  | 19,474 |  |  |  | 20,862 |
Communication |  |  | 5,353 |  |  |  | 4,561 |  |  |  | 4,812 |
Legal and professional fees |  |  | 4,690 |  |  |  | 4,361 |  |  |  | 4,733 |
Rates, taxes and insurance |  |  | 2,400 |  |  |  | 1,621 |  |  |  | 3,004 |
Marketing and brand building |  |  | 3,140 |  |  |  | 2,714 |  |  |  | 2,532 |
Lifetime expected credit loss and provision for deferred contract cost** |  |  | 6,565 |  |  |  | 980 |  |  |  | 1,043 |
Miscellaneous expenses*** |  |  | 4,705 |  |  |  | 11,736 |  |  |  | 5,344 |
Total cost of revenues, selling and marketing expenses and general and administrative expenses |  | ₹ | 462,065 |  |  | ₹ | 493,494 |  |  | ₹ | 508,815 |
* | Depreciation, amortization, and impairment includes impairment on certain software platform and intangible assets recognized on acquisitions, amounting to ₹ 643, ₹ 2,318 and Nil, for the year ended March 31, 2018, 2019 and 2020, respectively.
** | Consequent to insolvency of two of our customers, the Company has recognized provision of ₹ 4,612 for impairment of receivables and deferred contract cost for the year ended March 31, 2018. ₹ 416 and ₹ 4,196 of these provisions have been included in cost of revenue and general and administrative expenses, respectively.
*** | Miscellaneous expenses for the year ended March 31, 2019, includes an amount of ₹ 5,141 ($ 75 million) paid to National Grid on settlement of a legal claim against the Company.

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