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Segment Information
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment Information
Our three reportable operating segments as of December 31, 2019 are described in Note 9 to Notes to Consolidated Financial Statements included in our Annual Report and are as follows:

Global Records and Information Management ("Global RIM") Business
Global Data Center Business
Corporate and Other Business

The operations associated with acquisitions completed during the first nine months of 2020 have been incorporated into our existing reportable operating segments.

An analysis of our business segment information and reconciliation to the accompanying Condensed Consolidated Financial Statements is as follows:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Global RIM Business
Total Revenues$921,773 $949,564 $2,755,294 $2,850,303 
Adjusted EBITDA393,883 395,181 1,169,671 1,156,596 
Global Data Center Business
Total Revenues$72,814 $64,418 $206,939 $188,245 
Adjusted EBITDA33,359 32,261 94,812 85,913 
Corporate and Other Business
Total Revenues$42,060 $48,242 $125,384 $144,446 
Adjusted EBITDA(57,195)(51,741)(188,475)(191,360)
Total Consolidated
Total Revenues$1,036,647 $1,062,224 $3,087,617 $3,182,994 
Adjusted EBITDA370,047 375,701 1,076,008 1,051,149 
Adjusted EBITDA for each segment is defined as income (loss) from continuing operations before interest expense, net, provision (benefit) for income taxes, depreciation and amortization, and also excludes certain items that we believe are not indicative of our core operating results, specifically: (1) (gain) loss on disposal/write-down of property, plant and equipment, net (including real estate); (2) intangible impairments; (3) other expense (income), net (which includes foreign currency transaction (gains) losses, net, and debt extinguishment expense); (4) Significant Acquisition Costs; (5) Restructuring Charges (as defined in Note 10); and (6) COVID-19 Costs (as defined below). Internally, we use Adjusted EBITDA as the basis for evaluating the performance of, and allocating resources to, our operating segments.

A reconciliation of Income (Loss) from Continuing Operations to Adjusted EBITDA on a consolidated basis for the three and nine months ended September 30, 2020 and 2019 is as follows:
 Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Income (Loss) from Continuing Operations$38,562 $108,284 $96,341 $231,107 
Add/(Deduct):
Provision (Benefit) for Income Taxes13,934 21,928 33,304 43,127 
Other Expense (Income), Net83,465 (13,415)66,439 (13,397)
Interest Expense, Net104,303 106,677 313,408 314,427 
(Gain) Loss on disposal/write-down of property, plant and equipment, net(75,840)(9,284)(78,170)(17,087)
Depreciation and amortization157,252 157,561 483,686 484,375 
Significant Acquisition Costs— 3,950 — 8,597 
Restructuring Charges48,371 — 128,715 — 
COVID-19 Costs(1)— — 9,285 — 
Intangible impairments— — 23,000 — 
Adjusted EBITDA$370,047 $375,701 $1,076,008 $1,051,149 
_______________________________________________________________
(1)Costs that are incremental and directly attributable to the COVID-19 pandemic which are not expected to recur once the pandemic ends ("COVID-19 Costs"). For the nine months ended September 30, 2020, approximately $7,600 and $1,600 of COVID-19 Costs are included within Cost of Sales and Selling, general and administrative expenses, respectively, on our Condensed Consolidated Statement of Operations. These costs include the purchase of personal protective equipment for our employees and incremental cleaning costs of our facilities, among other direct costs.
Information as to our revenues by product and service lines by segment for the three and nine months ended September 30, 2020 and 2019 are as follows:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Global RIM Business
Records Management(1)$712,182 $717,570 $2,118,767 $2,135,273 
Data Management(1)121,936 129,451 367,093 391,400 
Information Destruction(1)(2)87,655 102,543 269,434 323,630 
Data Center — — — — 
Total Revenues$921,773 $949,564 $2,755,294 $2,850,303 
Global Data Center Business
Records Management(1)$— $— $— $— 
Data Management(1)— — — — 
Information Destruction(1)(2)— — — — 
Data Center 72,814 64,418 206,939 188,245 
Total Revenues$72,814 $64,418 $206,939 $188,245 
Corporate and Other Business
Records Management(1)$25,720 $32,034 $75,675 $98,509 
Data Management(1)16,340 16,208 49,709 45,937 
Information Destruction(1)(2)— — — — 
Data Center — — — — 
Total Revenues$42,060 $48,242 $125,384 $144,446 
Total Consolidated
Records Management(1)$737,902 $749,604 $2,194,442 $2,233,782 
Data Management(1)138,276 145,659 416,802 437,337 
Information Destruction(1)(2)87,655 102,543 269,434 323,630 
Data Center 72,814 64,418 206,939 188,245 
Total Revenues$1,036,647 $1,062,224 $3,087,617 $3,182,994 
_______________________________________________________________
(1)Each of the offerings within our product and service lines has a component of revenue that is storage rental related and a component that is service revenues, except for information destruction, which does not have a storage rental component.
(2)Includes secure shredding services.