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Segment Information - Revenues by Product and Service Lines by Segment (Details) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Segment Reporting Information [Line Items]        
Total Revenues $ 1,036,647 $ 1,062,224 $ 3,087,617 $ 3,182,994
Global RIM Business        
Segment Reporting Information [Line Items]        
Total Revenues 921,773 949,564 2,755,294 2,850,303
Global Data Center Business        
Segment Reporting Information [Line Items]        
Total Revenues 72,814 64,418 206,939 188,245
Corporate and Other Business        
Segment Reporting Information [Line Items]        
Total Revenues 42,060 48,242 125,384 144,446
Records management        
Segment Reporting Information [Line Items]        
Total Revenues 737,902 749,604 2,194,442 2,233,782
Records management | Global RIM Business        
Segment Reporting Information [Line Items]        
Total Revenues 712,182 717,570 2,118,767 2,135,273
Records management | Global Data Center Business        
Segment Reporting Information [Line Items]        
Total Revenues 0 0 0 0
Records management | Corporate and Other Business        
Segment Reporting Information [Line Items]        
Total Revenues 25,720 32,034 75,675 98,509
Data management        
Segment Reporting Information [Line Items]        
Total Revenues 138,276 145,659 416,802 437,337
Data management | Global RIM Business        
Segment Reporting Information [Line Items]        
Total Revenues 121,936 129,451 367,093 391,400
Data management | Global Data Center Business        
Segment Reporting Information [Line Items]        
Total Revenues 0 0 0 0
Data management | Corporate and Other Business        
Segment Reporting Information [Line Items]        
Total Revenues 16,340 16,208 49,709 45,937
Information destruction        
Segment Reporting Information [Line Items]        
Total Revenues 87,655 102,543 269,434 323,630
Information destruction | Global RIM Business        
Segment Reporting Information [Line Items]        
Total Revenues 87,655 102,543 269,434 323,630
Information destruction | Global Data Center Business        
Segment Reporting Information [Line Items]        
Total Revenues 0 0 0 0
Information destruction | Corporate and Other Business        
Segment Reporting Information [Line Items]        
Total Revenues 0 0 0 0
Data Center        
Segment Reporting Information [Line Items]        
Total Revenues 72,814 64,418 206,939 188,245
Data Center | Global RIM Business        
Segment Reporting Information [Line Items]        
Total Revenues 0 0 0 0
Data Center | Global Data Center Business        
Segment Reporting Information [Line Items]        
Total Revenues 72,814 64,418 206,939 188,245
Data Center | Corporate and Other Business        
Segment Reporting Information [Line Items]        
Total Revenues $ 0 $ 0 $ 0 $ 0