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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Oct. 31, 2023
Oct. 31, 2022
Oct. 31, 2023
Oct. 31, 2022
Revenue:        
Total revenue $ 432,938 $ 333,621 $ 1,225,009 $ 922,728
Cost of revenue:        
Total cost of revenue 107,058 93,652 309,844 260,144
Gross profit 325,880 239,969 915,165 662,584
Operating expenses:        
Sales and marketing 192,977 177,419 571,644 509,285
Research and development 128,150 106,392 370,387 310,801
General and administrative 49,969 39,081 135,900 116,204
Total operating expenses 371,096 322,892 1,077,931 936,290
Loss from operations (45,216) (82,923) (162,766) (273,706)
Other income (expense):        
Interest income 20,358 6,932 57,865 9,236
Interest expense (1,964) (2,497) (6,968) (7,379)
Other income (expense), net 1,160 (1,318) 439 79
Loss before provision for income taxes (25,662) (79,806) (111,430) (271,770)
Provision for income taxes 3,635 5,035 9,710 9,230
Net loss $ (29,297) $ (84,841) $ (121,140) $ (281,000)
Net loss per share, basic and diluted (in dollars per share) $ (0.41) $ (1.23) $ (1.71) $ (4.11)
Weighted-average shares used to compute net loss per share, basic and diluted (in shares) 71,560,023 68,916,813 70,878,162 68,325,990
Subscription        
Revenue:        
Total revenue $ 418,339 $ 320,756 $ 1,182,387 $ 886,944
Cost of revenue:        
Total cost of revenue 87,954 77,150 250,949 213,154
Services        
Revenue:        
Total revenue 14,599 12,865 42,622 35,784
Cost of revenue:        
Total cost of revenue $ 19,104 $ 16,502 $ 58,895 $ 46,990