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share-based compensation - TELUS International (Cda) Inc. restricted stock units (Details)
12 Months Ended
Dec. 31, 2018
USD ($)
EquityInstruments
Dec. 31, 2018
CAD ($)
EquityInstruments
Dec. 31, 2017
USD ($)
EquityInstruments
Dec. 31, 2017
CAD ($)
EquityInstruments
Dec. 31, 2016
CAD ($)
EquityInstruments
TELUS International (Cda) Inc. Restricted Stock Units US Dollar Denominated          
Number of restricted stock units - Non-vested          
Outstanding, beginning of period 374,786 374,786 163,785 163,785  
Issued - initial award 197,495 197,495 213,768 213,768  
Vested     (208) (208)  
Forfeited and cancelled (10,569) (10,569)      
Outstanding, end of period 561,712 561,712 374,786 374,786 163,785
Number of restricted stock units - vested          
Vested     208 208  
Exercised     (208) (208)  
Forfeited and cancelled     (2,559) (2,559)  
Weighted average grant-date fair value          
Outstanding, beginning of period, non-vested $ 24.45 $ 24.45   $ 21.90  
Issued - initial award 28.07     26.40  
Vested | $       24.10  
Exercised | $       24.10  
Forfeited and cancelled 26.28     24.10  
Outstanding, end of period, non-vested $ 25.68   $ 24.45 $ 24.45 $ 21.90
TELUS International (Cda) Inc. Restricted Stock Units Canadian Dollar Denominated          
Number of restricted stock units - Non-vested          
Vested         32,299
Number of restricted stock units - vested          
Outstanding, beginning of period 32,299 32,299      
Vested         (32,299)
Outstanding, end of period 32,299 32,299 32,299 32,299  
Weighted average grant-date fair value          
Outstanding, beginning of period, vested | $   $ 21.36   $ 21.36  
Outstanding, end of period, vested | $   $ 21.36   $ 21.36 $ 21.36
Maximum | TELUS International (Cda) Inc. restricted stock units          
share-based compensation          
Variable payout (as a percent) 150.00% 150.00%      
Minimum | TELUS International (Cda) Inc. restricted stock units          
share-based compensation          
Variable payout (as a percent) 0.00% 0.00%