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accounting policy developments - Impacts of application of IFRS 15, Consolidated statements of income and other comprehensive income (Details) - CAD ($)
$ / shares in Units, $ in Millions
 12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
OPERATING REVENUES    
Service $ 11,882 $ 11,332
Equipment 2,213 1,973
Revenues arising from contracts with customers 14,095 13,305
Other operating income 273 103
Total 14,368 13,408
OPERATING EXPENSES    
Goods and services purchased 6,368 5,904
Employee benefits expense 2,896 2,594
Depreciation 1,669 1,617
Amortization of intangible assets 598 552
Total 11,531 10,667
OPERATING INCOME 2,837 2,741
Financing costs 661 573
INCOME BEFORE INCOME TAXES 2,176 2,168
Income taxes 552 590
NET INCOME 1,624 1,578
Other comprehensive income 284 (160)
COMPREHENSIVE INCOME 1,908 1,418
NET INCOME ATTRIBUTABLE TO:    
Common Shares 1,600 1,559
Non-controlling interest 24 19
NET INCOME 1,624 1,578
COMPREHENSIVE INCOME ATTRIBUTABLE TO:    
Common Shares 1,898 1,395
Non-controlling interest 10 23
COMPREHENSIVE INCOME $ 1,908 $ 1,418
NET INCOME PER COMMON SHARE    
Basic $ 2.68 $ 2.63
Diluted $ 2.68 $ 2.63
Excluding effects of IFRS 15    
OPERATING REVENUES    
Service $ 13,130 $ 12,478
Equipment 792 724
Revenues arising from contracts with customers 13,922 13,202
Other operating income 273 103
Total 14,195 13,305
OPERATING EXPENSES    
Goods and services purchased 6,388 5,935
Employee benefits expense 2,906 2,595
Depreciation 1,669 1,617
Amortization of intangible assets 598 552
Total 11,561 10,699
OPERATING INCOME 2,634 2,606
Financing costs 661 573
INCOME BEFORE INCOME TAXES 1,973 2,033
Income taxes 497 553
NET INCOME 1,476 1,480
Other comprehensive income 284 (160)
COMPREHENSIVE INCOME 1,760 1,320
NET INCOME ATTRIBUTABLE TO:    
Common Shares 1,452 1,461
Non-controlling interest 24 19
NET INCOME 1,476 1,480
COMPREHENSIVE INCOME ATTRIBUTABLE TO:    
Common Shares 1,750 1,297
Non-controlling interest 10 23
COMPREHENSIVE INCOME $ 1,760 $ 1,320
NET INCOME PER COMMON SHARE    
Basic $ 2.43 $ 2.46
Diluted $ 2.43 $ 2.46
IFRS 15 effects    
OPERATING REVENUES    
Service $ (1,248) $ (1,146)
Equipment 1,421 1,249
Revenues arising from contracts with customers 173 103
Total 173 103
OPERATING EXPENSES    
Goods and services purchased (20) (31)
Employee benefits expense (10) (1)
Total (30) (32)
OPERATING INCOME 203 135
INCOME BEFORE INCOME TAXES 203 135
Income taxes 55 37
NET INCOME 148 98
COMPREHENSIVE INCOME 148 98
NET INCOME ATTRIBUTABLE TO:    
Common Shares 148 98
NET INCOME 148 98
COMPREHENSIVE INCOME ATTRIBUTABLE TO:    
Common Shares 148 98
COMPREHENSIVE INCOME $ 148 $ 98
NET INCOME PER COMMON SHARE    
Basic $ 0.25 $ 0.17
Diluted $ 0.25 $ 0.17
Allocation of transaction price (affecting timing of revenue recognition)    
OPERATING REVENUES    
Service $ (1,248) $ (1,146)
Equipment 1,421 1,249
OPERATING EXPENSES    
Goods and services purchased   5
Income taxes 47 27
NET INCOME ATTRIBUTABLE TO:    
Common Shares $ 126 $ 71
NET INCOME PER COMMON SHARE    
Basic $ 0.21 $ 0.12
Diluted $ 0.21 $ 0.12
Costs incurred to obtain or fulfill a contract with a customer    
OPERATING EXPENSES    
Goods and services purchased $ (20) $ (36)
Employee benefits expense (10) (1)
Income taxes 8 10
NET INCOME ATTRIBUTABLE TO:    
Common Shares $ 22 $ 27
NET INCOME PER COMMON SHARE    
Basic $ 0.04 $ 0.05
Diluted $ 0.04 $ 0.05