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share-based compensation - TELUS Corp restricted share units activity (Details)
 12 Months Ended
Dec. 31, 2020
EquityInstruments
$ / shares
Dec. 31, 2020
EquityInstruments
$ / shares
Dec. 31, 2019
EquityInstruments
$ / shares
Dec. 31, 2019
EquityInstruments
$ / shares
Restricted share units without market performance conditions        
Number of restricted share units - Non-vested        
Outstanding, beginning of period 6,468,954 6,468,954 6,387,040 6,387,040
Granted 3,199,809 3,199,809 4,092,094 4,092,094
In lieu of dividends 428,750 428,750 333,600 333,600
Vested during the period (3,696,539) (3,696,539) (4,004,162) (4,004,162)
Forfeited and cancelled (383,689) (383,689) (339,618) (339,618)
Outstanding, end of period 6,017,285 6,017,285 6,468,954 6,468,954
Number of restricted share units - vested        
Outstanding, beginning of period 30,800 30,800 126,766 126,766
In lieu dividends 624 624 578 578
Vested 3,696,539 3,696,539 4,004,162 4,004,162
Settled in cash (3,053,349) (3,053,349) (4,100,706) (4,100,706)
Settled in equity (644,744) (644,744)    
Outstanding, end of period 29,870 29,870 30,800 30,800
Weighted average grant-date fair value        
Outstanding, beginning of period, non-vested | $ / shares   $ 23.37   $ 22.42
Outstanding, beginning of period, vested | $ / shares   22.02   22.45
Issued - initial award | $ / shares   25.36   23.82
In lieu of dividends | $ / shares   23.08   23.62
Vested | $ / shares   23.14   22.28
Settled in cash | $ / shares   22.82   22.28
Settled in equity | $ / shares   24.17    
Forfeited | $ / shares   23.82   22.65
Outstanding, end of period, non-vested | $ / shares   24.55   23.37
Outstanding, end of period, vested | $ / shares   $ 24.58   $ 22.02
Number of Rsu's 29,870 29,870 30,800 30,800
TELUS International (Cda) Inc. Restricted Share Units US Dollar Denominated        
Number of restricted share units - Non-vested        
Outstanding, beginning of period 2,093,603 2,093,603 2,527,704 2,527,704
Granted 357,966 357,966 836,145 836,145
Vested during the period (982,395) (982,395)    
Forfeited and cancelled (85,532) (85,532) (83,722) (83,722)
Outstanding, end of period 1,383,642 1,383,642 2,093,603 2,093,603
Number of restricted share units - vested        
Vested 982,395 982,395 1,186,524 1,186,524
Settled in cash (982,395) (982,395) (1,186,524) (1,186,524)
Weighted average grant-date fair value        
Issued - initial award | $ / shares $ 11.11   $ 7.32  
Vested | $ / shares 5.95   5.10  
Settled in cash | $ / shares 5.95   5.10  
Forfeited | $ / shares $ 7.00   $ 5.94