| Schedule of reconciliation of revenue and income before income taxes by segment |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | TELUS technology solutions | | TELUS digital | | | | | | | | | | | | | | | Mobile | | Fixed | | Segment total | | experience 1 | | Eliminations | | Total | Three-month periods ended June 30 (millions) | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | Operating revenues | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | External revenues | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Service | | $ | 1,758 | | $ | 1,748 | | $ | 1,918 | | $ | 1,887 | | $ | 3,676 | | $ | 3,635 | | $ | 666 | | $ | 723 | | $ | — | | $ | — | | $ | 4,342 | | $ | 4,358 | Equipment | | | 479 | | | 489 | | | 79 | | | 87 | | | 558 | | | 576 | | | — | | | — | | | — | | | — | | | 558 | | | 576 | Revenues arising from contracts with customers | | $ | 2,237 | | $ | 2,237 | | $ | 1,997 | | $ | 1,974 | | | 4,234 | | | 4,211 | | | 666 | | | 723 | | | — | | | — | | | 4,900 | | | 4,934 | | | | | | | | | | Other income (Note 7) | | | 31 | | | 12 | | | 43 | | | — | | | — | | | — | | | 74 | | | 12 | | | | | | | | | | | | 4,265 | | | 4,223 | | | 709 | | | 723 | | | — | | | — | | | 4,974 | | | 4,946 | | | | | | | | | Intersegment revenues | | | 3 | | | 4 | | | 227 | | | 173 | | | (230) | | | (177) | | | — | | | — | | | | | | | | | | | $ | 4,268 | | $ | 4,227 | | $ | 936 | | $ | 896 | | $ | (230) | | $ | (177) | | $ | 4,974 | | $ | 4,946 | | | | | | | | | EBITDA 2 | | $ | 1,522 | | $ | 1,457 | | $ | 166 | | $ | 131 | | $ | (12) | | $ | — | | $ | 1,676 | | $ | 1,588 | | | | | | | | | Restructuring and other costs included in EBITDA (Note 16) | | | 109 | | | 94 | | | 12 | | | 21 | | | — | | | — | | | 121 | | | 115 | | | | | | | | | Adjusted EBITDA 2 | | $ | 1,631 | | $ | 1,551 | | $ | 178 | | $ | 152 | | $ | (12) | | $ | — | | $ | 1,797 | | $ | 1,703 | | | | | | | | | Capital expenditures 3 | | $ | 663 | | $ | 773 | | $ | 40 | | $ | 34 | | $ | (12) | | $ | — | | $ | 691 | | $ | 807 | | | | | | | | | Adjusted EBITDA less capital expenditures 2 | | $ | 968 | | $ | 778 | | $ | 138 | | $ | 118 | | $ | — | | $ | — | | $ | 1,106 | | $ | 896 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Operating revenues – external and other income (above) | | $ | 4,974 | | $ | 4,946 | | | | | | | | | | | | | | | | | | | | | | | | | | | Goods and services purchased | | | 1,825 | | | 1,790 | | | | | | | | | | | | | | | | | | | | | | | | | | | Employee benefits expense | | | 1,473 | | | 1,568 | | | | | | | | | | | | | | | | | | | | | | | | | | | EBITDA (above) | | | 1,676 | | | 1,588 | | | | | | | | | | | | | | | | | | | | | | | | | | | Depreciation | | | 608 | | | 598 | | | | | | | | | | | | | | | | | | | | | | | | | | | Amortization of intangible assets | | | 386 | | | 408 | | | | | | | | | | | | | | | | | | | | | | | | | | | Operating income | | | 682 | | | 582 | | | | | | | | | | | | | | | | | | | | | | | | | | | Financing costs | | | 382 | | | 323 | | | | | | | | | | | | | | | | | | | | | | | | | | | Income before income taxes | | $ | 300 | | $ | 259 |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | TELUS technology solutions | | TELUS digital | | | | | | | | | | | | | | | Mobile | | Fixed | | Segment total | | experience 1 | | Eliminations | | Total | Six-month periods ended June 30 (millions) | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | | 2024 | | 2023 | Operating revenues | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | External revenues | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Service | | $ | 3,525 | | $ | 3,473 | | $ | 3,798 | | $ | 3,751 | | $ | 7,323 | | $ | 7,224 | | $ | 1,348 | | $ | 1,479 | | $ | — | | $ | — | | $ | 8,671 | | $ | 8,703 | Equipment | | | 939 | | | 978 | | | 156 | | | 178 | | | 1,095 | | | 1,156 | | | — | | | — | | | — | | | — | | | 1,095 | | | 1,156 | Revenues arising from contracts with customers | | $ | 4,464 | | $ | 4,451 | | $ | 3,954 | | $ | 3,929 | | | 8,418 | | | 8,380 | | | 1,348 | | | 1,479 | | | — | | | — | | | 9,766 | | | 9,859 | | | | | | | | | | Other income (Note 7) | | | 58 | | | 51 | | | 82 | | | — | | | — | | | — | | | 140 | | | 51 | | | | | | | | | | | | | | | | 8,476 | | | 8,431 | | | 1,430 | | | 1,479 | | | — | | | — | | | 9,906 | | | 9,910 | | | | | | | | | Intersegment revenues | | | 6 | | | 8 | | | 430 | | | 345 | | | (436) | | | (353) | | | — | | | — | | | | | | | | | | | | | | | $ | 8,482 | | $ | 8,439 | | $ | 1,860 | | $ | 1,824 | | $ | (436) | | $ | (353) | | $ | 9,906 | | $ | 9,910 | | | | | | | | | EBITDA 2 | | $ | 2,973 | | $ | 2,910 | | $ | 363 | | $ | 299 | | $ | (22) | | $ | — | | $ | 3,314 | | $ | 3,209 | | | | | | | | | Restructuring and other costs included in EBITDA (Note 16) | | | 317 | | | 235 | | | 22 | | | 39 | | | — | | | — | | | 339 | | | 274 | | | | | | | | | Equity (income) related to real estate joint venture | | | — | | | (1) | | | — | | | — | | | — | | | — | | | — | | | (1) | | | | | | | | | Adjusted EBITDA 2 | | $ | 3,290 | | $ | 3,144 | | $ | 385 | | $ | 338 | | $ | (22) | | $ | — | | $ | 3,653 | | $ | 3,482 | | | | | | | | | Capital expenditures 3 | | $ | 1,370 | | $ | 1,466 | | $ | 66 | | $ | 54 | | $ | (20) | | $ | — | | $ | 1,416 | | $ | 1,520 | | | | | | | | | Adjusted EBITDA less capital expenditures 2 | | $ | 1,920 | | $ | 1,678 | | $ | 319 | | $ | 284 | | $ | (2) | | $ | — | | $ | 2,237 | | $ | 1,962 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Operating revenues – external and other income (above) | | $ | 9,906 | | $ | 9,910 | | | | | | | | | | | | | | | | | | | | | | | | | | | Goods and services purchased | | | 3,635 | | | 3,593 | | | | | | | | | | | | | | | | | | | | | | | | | | | Employee benefits expense | | | 2,957 | | | 3,108 | | | | | | | | | | | | | | | | | | | | | | | | | | | EBITDA (above) | | | 3,314 | | | 3,209 | | | | | | | | | | | | | | | | | | | | | | | | | | | Depreciation | | | 1,298 | | | 1,238 | | | | | | | | | | | | | | | | | | | | | | | | | | | Amortization of intangible assets | | | 759 | | | 790 | | | | | | | | | | | | | | | | | | | | | | | | | | | Operating income | | | 1,257 | | | 1,181 | | | | | | | | | | | | | | | | | | | | | | | | | | | Financing costs | | | 776 | | | 643 | | | | | | | | | | | | | | | | | | | | | | | | | | | Income before income taxes | | $ | 481 | | $ | 538 |
| 1 | The TELUS digital experience segment (formerly the digitally-led customer experiences – TELUS International segment) is comprised of our consolidated TELUS International (Cda) Inc. subsidiary. All of our other international operations are included in the TELUS technology solutions segment. |
| 2 | Earnings before interest, income taxes, depreciation and amortization (EBITDA), both unadjusted and adjusted, are not standardized financial measures under IFRS-IASB and may not be comparable to similar measures disclosed by other issuers (including those disclosed by TELUS International (Cda) Inc.); we define EBITDA as operating revenues and other income less goods and services purchased and employee benefits expense. We calculate adjusted EBITDA to exclude items that do not reflect our ongoing operations and, in our opinion, should not be considered in a long-term valuation metric or included in an assessment of our ability to service or incur debt. We report EBITDA, adjusted EBITDA and adjusted EBITDA less capital expenditures, because they are key measures that management uses to evaluate the performance of our business, and EBITDA is also utilized in determining compliance with certain debt covenants. |
| 3 | See Note 31(a) for a reconciliation of capital asset additions, excluding spectrum licences, to cash payments for capital assets, excluding spectrum licences, reported in the Consolidated statements of cash flows. |
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