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share-based compensation - TELUS International (Cda) Inc. restricted share units (Details)
12 Months Ended
Dec. 31, 2024
EquityInstruments
$ / shares
Dec. 31, 2023
EquityInstruments
$ / shares
TELUS International (Cda) Inc. restricted share units | Subset one, variable pay out depending on financial performance and shareholder return    
share-based compensation    
Total customer connection payout weight (as a percent) 50.00%  
Relative total shareholder return payout weight (as a percent) 50.00%  
TELUS International (Cda) Inc. restricted share units | Maximum | Subset one, variable pay out depending on financial performance and shareholder return    
share-based compensation    
Variable payout (as a percent) 200.00%  
TELUS International (Cda) Inc. restricted share units | Maximum | Subset two, variable pay out depending on financial performance and shareholder return    
share-based compensation    
Variable payout (as a percent) 0.00%  
TELUS International (Cda) Inc. restricted share units | Minimum | Subset one, variable pay out depending on financial performance and shareholder return    
share-based compensation    
Variable payout (as a percent) 0.00%  
TELUS International (Cda) Inc. restricted share units | Minimum | Subset two, variable pay out depending on financial performance and shareholder return    
share-based compensation    
Variable payout (as a percent) 300.00%  
TELUS International (Cda) Inc. Restricted Share Units US Dollar Denominated    
Number of restricted share units - Non-vested    
Outstanding, beginning of period - Non-vested 2,615,746 1,605,821
Granted - Initial award 19,933,019 1,567,809
Vested (1,187,336) (423,501)
Forfeited (1,180,493) (134,383)
Outstanding, end of period - Non-vested 20,180,936 2,615,746
Number of restricted share units - Vested    
Outstanding, beginning of period - Vested   0
Granted - Initial award (528,234) 770,043
Vested 1,187,336 423,501
Settled in equity (1,715,570) (1,193,544)
Outstanding, end of period - Vested 0  
Weighted average grant-date fair value    
Outstanding, beginning of period, non-vested | $ / shares $ 21.36 $ 27.1
Granted - Initial award | $ / shares 5.3 15.34
Vested | $ / shares 16.85 26.49
Settled in equity | $ / shares 12.72 17.01
Forfeited | $ / shares 12.51 (23.8)
Outstanding, end of period, non-vested | $ / shares $ 6.33 $ 21.36
Restricted share units with total customer connections performance condition    
share-based compensation    
Total customer connection payout weight (as a percent) 25.00%  
Restricted share units with total customer connections performance condition | Maximum    
share-based compensation    
Variable payout (as a percent) 200.00%  
Restricted share units with total customer connections performance condition | Minimum    
share-based compensation    
Variable payout (as a percent) 0.00%