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v3.10.0.1

Consolidated Statements Of Operations - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended
--- | ---
Sep. 30, 2018 | Sep. 30, 2017 | Sep. 30, 2016
Revenue: |  |  |
Subscription | $ 482,027 | $ 279,246 | $ 118,322
Support | 496,826 | 574,680 | 651,807
Total recurring revenue | 978,853 | 853,926 | 770,129
Perpetual license | 109,634 | 133,390 | 173,467
Total subscription, support and license revenue | 1,088,487 | 987,316 | 943,596
Professional services | 153,337 | 176,723 | 196,937
Total revenue | 1,241,824 | 1,164,039 | 1,140,533
Cost of revenue: |  |  |
Cost of license and subscription revenue | 94,108 | 86,047 | 69,710
Cost of support revenue | 88,575 | 92,202 | 85,729
Total cost of software revenue | 182,683 | 178,249 | 155,439
Cost of professional services revenue | 143,511 | 150,770 | 170,226
Total cost of revenue | 326,194 | 329,019 | 325,665
Gross margin | 915,630 | 835,020 | 814,868
Sales and marketing | 414,524 | 372,946 | 367,465
Research and development | 249,774 | 236,059 | 229,331
General and administrative | 142,981 | 145,067 | 145,615
Amortization of acquired intangible assets | 31,350 | 32,108 | 33,198
Restructuring and other charges, net | 3,764 | 7,942 | 76,273
Total operating expenses | 842,393 | 794,122 | 851,882
Operating income (loss) | 73,237 | 40,898 | (37,014)
Foreign currency losses, net | (6,982) | (5,686) | (1,889)
Interest income | 3,819 | 3,249 | 3,437
Interest expense | (41,673) | (42,400) | (29,882)
Other income (expense), net | 255 | 2,533 | (1,844)
Income (loss) before income taxes | 28,656 | (1,406) | (67,192)
Benefit from income taxes | (23,331) | (7,645) | (12,727)
Net income (loss) | $ 51,987 | $ 6,239 | $ (54,465)
Earnings (loss) per share—Basic (in USD per share) | $ 0.45 | $ 0.05 | $ (0.48)
Earnings (loss) per share—Diluted (in USD per share) | $ 0.44 | $ 0.05 | $ (0.48)
Weighted average shares outstanding—Basic (in shares) | 116,390 | 115,523 | 114,612
Weighted average shares outstanding—Diluted (in shares) | 118,158 | 117,356 | 114,612

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