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Segment and Geographic Information (Tables) | 12 Months Ended
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Sep. 30, 2019
Segment Reporting Information [Line Items] |
Revenue And Operating Income | The revenue and profit attributable to our operating segments are summarized below. We do not produce asset information by reportable segment; therefore, it is not reported.
(in thousands) | Year ended September 30,
| As reported ASC 606 |  | ASC 605 |  | As reported ASC 605 |  | As reported ASC 605
| 2019 |  | 2019 |  | 2018 |  | 2017
Software Products |  |  |  |  |  |  |
Revenue | $ | 1,088,100 |  |  | $ | 1,150,818 |  |  | $ | 1,088,487 |  |  | $ | 987,316 |
Operating Costs (1) | 377,464 |  |  | 375,268 |  |  | 387,989 |  |  | 366,716 |
Profit | 710,636 |  |  | 775,550 |  |  | 700,498 |  |  | 620,600 |
Professional Services |  |  |  |  |  |  |
Revenue | 167,531 |  |  | 160,676 |  |  | 153,337 |  |  | 176,723 |
Operating costs (2) | 133,846 |  |  | 128,818 |  |  | 136,964 |  |  | 145,051 |
Profit (loss) | 33,685 |  |  | 31,858 |  |  | 16,373 |  |  | 31,672 |
Total segment revenue | 1,255,631 |  |  | 1,311,494 |  |  | 1,241,824 |  |  | 1,164,039 |
Total segment costs | 511,310 |  |  | 504,086 |  |  | 524,953 |  |  | 511,767 |
Total segment profit (loss) | 744,321 |  |  | 807,408 |  |  | 716,871 |  |  | 652,272 |
Unallocated operating expenses: |  |  |  |  |  |  |
Sales and marketing expenses | 385,423 |  |  | 409,932 |  |  | 389,871 |  |  | 357,329 |
General and administrative expenses | 104,393 |  |  | 104,393 |  |  | 108,159 |  |  | 108,363 |
Intangibles amortization | 51,147 |  |  | 51,147 |  |  | 58,056 |  |  | 58,729 |
Restructuring and other charges, net | 51,114 |  |  | 51,114 |  |  | 3,764 |  |  | 7,942 |
Stock-based compensation | 86,400 |  |  | 86,400 |  |  | 82,939 |  |  | 76,708 |
Other unallocated operating expenses (3) | 2,802 |  |  | 2,802 |  |  | 1,469 |  |  | 1,435 |
Total operating income | 63,042 |  |  | 101,620 |  |  | 72,613 |  |  | 41,766 |
Interest expense | (43,047 | ) |  | (43,047 | ) |  | (41,673 | ) |  | (42,400 | )
Other (expense) income, net | 305 |  |  | 131 |  |  | (2,284 | ) |  | (772 | )
Income (loss) before income taxes | $ | 20,300 |  |  | $ | 58,704 |  |  | $ | 28,656 |  |  | $ | (1,406 | )
(1) Operating costs for the Software Products segment includes all cost of software revenue and research and development costs, excluding stock-based compensation and intangible amortization. Operating costs for the Software Products segment includes depreciation of $4.6 million, $5.1 million and $5.0 million in 2019, 2018 and 2017, respectively. (2) Operating costs for the Professional Services segment includes all cost of professional services revenue, excluding stock-based compensation, intangible amortization, and fair value adjustments for deferred services costs. The Professional Services segment includes depreciation of $1.4 million, $1.6 million and $1.8 million in 2019, 2018 and 2017, respectively. (3) Other unallocated operating expenses include acquisition-related and other transactional costs, certain legal accrual expenses, pension plan termination-related costs and fair value adjustments for deferred services costs. Unallocated departments include depreciation of $20.6 million, $22.7 million and $21.2 million in 2019, 2018 and 2017, respectively.
Products and Services Segments [Member] |
Segment Reporting Information [Line Items] |
Revenue And Operating Income | We report revenue by the following two product groups:
(in thousands) | Year ended September 30,
| As reported ASC 606 |  | ASC 605 |  | As reported ASC 605 |  | As reported ASC 605
| 2019 |  | 2019 |  | 2018 |  | 2017
Solutions | $ | 1,099,811 |  |  | $ | 1,135,891 |  |  | $ | 1,102,546 |  |  | $ | 1,060,692 |
IoT | 155,820 |  |  | 175,603 |  |  | 139,278 |  |  | 103,348 |
Total revenue | $ | 1,255,631 |  |  | $ | 1,311,494 |  |  | $ | 1,241,824 |  |  | $ | 1,164,039 |
Geographical Segments [Member] |
Segment Reporting Information [Line Items] |
Revenue And Operating Income | Revenue for the geographic regions in which we operate is presented below.
(in thousands) | Year ended September 30,
| As reported ASC 606 |  | ASC 605 |  | As reported ASC 605 |  | As reported ASC 605
| 2019 |  | 2019 |  | 2018 |  | 2017
Revenue: |  |  |  |  |  |  |
Americas (1) | $ | 537,548 |  |  | $ | 565,362 |  |  | $ | 511,237 |  |  | $ | 500,879 |
Europe (2) | 464,666 |  |  | 494,864 |  |  | 485,851 |  |  | 435,183 |
Asia Pacific | $ | 253,417 |  |  | $ | 251,268 |  |  | $ | 244,736 |  |  | $ | 227,977 |
Total revenue | $ | 1,255,631 |  |  | $ | 1,311,494 |  |  | $ | 1,241,824 |  |  | $ | 1,164,039 |
(1) | Includes revenue in the United States totaling $514.4 million (ASC 606) and $541.7 million (ASC 605), $487.3 million and $475.5 million for 2019, 2018 and 2017, respectively.
(2) | Includes revenue in Germany totaling $185.4 million (ASC 606) and $197.2 million (ASC 605), $193.3 million and $164.7 million for 2019, 2018 and 2017, respectively.
(3) Substantially all of the Americas long-lived tangible assets are located in the United States.

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=108376223&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8721-108599 Reference 5: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e8906-108599 + Details
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