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Equity Incentive Plan (Tables) | 12 Months Ended
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Sep. 30, 2020
Share Based Compensation Allocation And Classification In Financial Statements [Abstract] |
Schedule of Classification of Compensation Expense | The following table shows total stock-based compensation expense recorded from our stock-based awards as reflected in our Consolidated Statements of Operations:
(in thousands) |  | Year ended September 30, |
|  | 2020 |  |  | 2019 |  |  | 2018 |
Cost of license revenue |  | $ | 47 |  |  | $ | 509 |  |  | $ | 144 |
Cost of support and cloud services revenue |  |  | 6,910 |  |  |  | 5,004 |  |  |  | 4,302 |
Cost of professional services revenue |  |  | 7,012 |  |  |  | 6,426 |  |  |  | 7,079 |
Sales and marketing |  |  | 37,351 |  |  |  | 32,026 |  |  |  | 24,893 |
Research and development |  |  | 27,005 |  |  |  | 22,019 |  |  |  | 13,488 |
General and administrative |  |  | 36,824 |  |  |  | 20,416 |  |  |  | 33,033 |
Total stock-based compensation expense |  | $ | 115,149 |  |  | $ | 86,400 |  |  | $ | 82,939 |
Schedule of Restricted Stock Unit Activity and Grants for the Period |
Restricted stock unit activity for the year ended September 30, 2020 (in thousands, except grant date fair value data) |  | Shares |  |  | Weighted Average Grant Date Fair Value |  |  | Aggregate Intrinsic Value |
Balance of outstanding restricted stock units, October 1, 2019 |  |  | 3,232 |  |  | $ | 80.52 |  |  |  |  |
Granted |  |  | 2,770 |  |  | $ | 77.57 |  |  |  |  |
Vested |  |  | (1,391 | ) |  | $ | 71.55 |  |  |  |  |
Forfeited or not earned |  |  | (1,102 | ) |  | $ | 89.09 |  |  |  |  |
Balance of outstanding restricted stock units, September 30, 2020 |  |  | 3,509 |  |  | $ | 79.13 |  |  | $ | 290,227 |
(in thousands) |  | Restricted Stock Units |
Grant period |  | Performance- based RSUs(1) |  |  | Service-based RSUs(2) |  |  | Total Shareholder Return RSUs(3) |
Year ended September 30, 2020 |  |  | 501 |  |  |  | 2,168 |  |  |  | 101 |
(1) | The performance-based RSUs were granted to our executive officers and are eligible to vest based upon annual increasing performance measures, measured over a three-year period. To the extent earned, those performance-based RSUs will vest in three substantially equal installments. Approximately 101 thousand RSUs are eligible to vest on November 15, 2020, 2021 and 2022, or the date the Compensation Committee determines the extent to which the applicable performance criteria have been achieved for each performance period. Up to a maximum of two times the number of RSUs can be earned (a maximum aggregate of 202 thousand RSUs). An additional 400 thousand RSUs are eligible to vest on November 15, 2021, 2022 and 2023, or the date the Compensation Committee determines the extent to which the applicable performance criteria have been achieved for each performance period. Up to a maximum of 110% of the number of RSUs can be earned (a maximum aggregate of 440 thousand RSUs).
(2) | The service-based RSUs were granted to employees, including our executive officers. Substantially all service-based RSUs will vest in three substantially equal annual installments on or about the anniversary of the date of grant.
(3) | The Total Shareholder Return RSUs (TSR RSUs) were granted to our executives pursuant to the terms described below.
Schedule of Valuation Assumptions | The significant assumptions used in the Monte Carlo simulation model were as follows:
Average volatility of peer group |  |  | 28.0 | %
Risk-free interest rate |  |  | 1.59 | %
Dividend yield |  |  | — | %
Schedule of Total Fair Value of RSUs Vested | Total fair value of RSUs vested are as follows:
(in thousands) |  | Year ended September 30, |
Value of stock option and stock-based award activity |  | 2020 |  |  | 2019 |  |  | 2018 |
Total fair value of restricted stock unit awards vested |  | $ | 103,265 |  |  | $ | 131,659 |  |  | $ | 127,525 |

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- Definition Tabular disclosure of allocation of amount expensed and capitalized for award under share-based payment arrangement to statement of income or comprehensive income and statement of financial position. Includes, but is not limited to, corresponding line item in financial statement. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (h)(1) -URI http://asc.fasb.org/extlink&oid=120381028&loc=d3e5070-113901 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB Topic 14.F) -URI http://asc.fasb.org/extlink&oid=115993241&loc=d3e301413-122809 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section 50 -Paragraph 1 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120381028&loc=d3e5047-113901 + Details
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- Definition Tabular disclosure of the total intrinsic value of options exercised (or share units converted), share-based liabilities paid, and the total fair value of shares vested during the year. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (d)(2) -URI http://asc.fasb.org/extlink&oid=120381028&loc=d3e5070-113901 + Details
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- Definition Tabular disclosure of the number and weighted-average grant date fair value for restricted stock units that were outstanding at the beginning and end of the year, and the number of restricted stock units that were granted, vested, or forfeited during the year. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (c)(1) -URI http://asc.fasb.org/extlink&oid=120381028&loc=d3e5070-113901 + Details
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- Definition Tabular disclosure of the significant assumptions used during the year to estimate the fair value of stock options, including, but not limited to: (a) expected term of share options and similar instruments, (b) expected volatility of the entity's shares, (c) expected dividends, (d) risk-free rate(s), and (e) discount for post-vesting restrictions. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (f)(2) -URI http://asc.fasb.org/extlink&oid=120381028&loc=d3e5070-113901 + Details
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