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Segment and Geographic Information (Tables) | 12 Months Ended
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Sep. 30, 2020
Segment Reporting Information [Line Items] |
Summary of Revenue and Profit Attributable to Our Operating Segments | The revenue and profit attributable to our operating segments are summarized below. We do not produce asset information by reportable segment; therefore, it is not reported.
(in thousands) |  | Year ended September 30, |
|  | As reported ASC 606 |  |  | As reported ASC 606 |  |  | ASC 605 |  |  | As reported ASC 605 |
|  | 2020 |  |  | 2019 |  |  | 2019 |  |  | 2018 |
Software Products |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | $ | 1,314,617 |  |  | $ | 1,088,100 |  |  | $ | 1,150,818 |  |  | $ | 1,088,487 |
Operating costs(1) |  |  | 393,803 |  |  |  | 377,464 |  |  |  | 375,268 |  |  |  | 387,989 |
Profit |  |  | 920,814 |  |  |  | 710,636 |  |  |  | 775,550 |  |  |  | 700,498 |
Professional Services |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  | 143,798 |  |  |  | 167,531 |  |  |  | 160,676 |  |  |  | 153,337 |
Operating costs(2) |  |  | 128,678 |  |  |  | 133,846 |  |  |  | 128,818 |  |  |  | 136,964 |
Profit |  |  | 15,120 |  |  |  | 33,685 |  |  |  | 31,858 |  |  |  | 16,373 |
Total segment revenue |  |  | 1,458,415 |  |  |  | 1,255,631 |  |  |  | 1,311,494 |  |  |  | 1,241,824 |
Total segment costs |  |  | 522,481 |  |  |  | 511,310 |  |  |  | 504,086 |  |  |  | 524,953 |
Total segment profit |  |  | 935,934 |  |  |  | 744,321 |  |  |  | 807,408 |  |  |  | 716,871 |
Unallocated operating expenses:(3) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Sales and marketing expenses |  |  | 398,100 |  |  |  | 385,423 |  |  |  | 409,932 |  |  |  | 389,871 |
General and administrative expenses |  |  | 114,386 |  |  |  | 104,393 |  |  |  | 104,393 |  |  |  | 108,159 |
Intangibles amortization |  |  | 56,104 |  |  |  | 51,147 |  |  |  | 51,147 |  |  |  | 58,056 |
Restructuring and other charges, net |  |  | 32,716 |  |  |  | 51,114 |  |  |  | 51,114 |  |  |  | 3,764 |
Stock-based compensation |  |  | 115,149 |  |  |  | 86,400 |  |  |  | 86,400 |  |  |  | 82,939 |
Other unallocated operating expenses(4) |  |  | 8,616 |  |  |  | 2,802 |  |  |  | 2,802 |  |  |  | 1,469 |
Total operating income |  |  | 210,863 |  |  |  | 63,042 |  |  |  | 101,620 |  |  |  | 72,613 |
Interest expense |  |  | (76,428 | ) |  |  | (43,047 | ) |  |  | (43,047 | ) |  |  | (41,673 | )
Other income (expense), net |  |  | 271 |  |  |  | 305 |  |  |  | 131 |  |  |  | (2,284 | )
Income before income taxes |  | $ | 134,706 |  |  | $ | 20,300 |  |  | $ | 58,704 |  |  | $ | 28,656 |
(1) | Operating costs for the Software Products segment include all costs of software revenue and research and development costs, excluding stock-based compensation and intangible amortization. Operating costs for the Software Products segment include depreciation of $4.2 million, $4.6 million and $5.1 million in 2020, 2019 and 2018, respectively.
(2) | Operating costs for the Professional Services segment include all costs of professional services revenue, excluding stock-based compensation, intangible amortization, and fair value adjustments for deferred services costs. The Professional Services segment includes depreciation of $1.1 million, $1.4 million and $1.6 million in 2020, 2019 and 2018, respectively.
(3) | Unallocated departments include depreciation of $19.4 million, $20.6 million and $22.7 million in 2020, 2019 and 2018, respectively.
(4) | Other unallocated operating expenses include acquisition-related and other transactional costs and fair value adjustments for deferred services costs.
Summary of Revenue for Geographic Regions | Revenue for the geographic regions in which we operate is presented below.
(in thousands) |  | Year ended September 30, |
|  | As reported ASC 606 |  |  | As reported ASC 606 |  |  | ASC 605 |  |  | As reported ASC 605 |
|  | 2020 |  |  | 2019 |  |  | 2019 |  |  | 2018 |
Revenue: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Americas(1) |  | $ | 649,383 |  |  | $ | 537,548 |  |  | $ | 565,362 |  |  | $ | 511,237 |
Europe(2) |  |  | 543,779 |  |  |  | 464,666 |  |  |  | 494,864 |  |  |  | 485,851 |
Asia Pacific |  |  | 265,253 |  |  |  | 253,417 |  |  |  | 251,268 |  |  |  | 244,736 |
Total revenue |  | $ | 1,458,415 |  |  | $ | 1,255,631 |  |  | $ | 1,311,494 |  |  | $ | 1,241,824 |
(1) | Includes revenue in the United States totaling $621.8 million, $514.4 million (ASC 606) and $541.7 million (ASC 605), and $487.3 million for 2020, 2019 and 2018, respectively.
(2) | Includes revenue in Germany totaling $198.7 million, $185.4 million (ASC 606) and $197.2 million (ASC 605), and $193.3 million for 2020, 2019 and 2018, respectively.
Products and Services Segments [Member] |
Segment Reporting Information [Line Items] |
Summary of Revenue and Profit Attributable to Our Operating Segments | We report revenue by the following three product groups:
(in thousands) |  | Year ended September 30, |
|  | As reported ASC 606 |  |  | As reported ASC 606 |  |  | ASC 605 |  |  | As reported ASC 605 |
|  | 2020 |  |  | 2019 |  |  | 2019 |  |  | 2018 |
Core |  | $ | 1,025,668 |  |  | $ | 868,970 |  |  | $ | 921,386 |  |  | $ | 895,149 |
Growth |  |  | 222,646 |  |  |  | 167,544 |  |  |  | 175,619 |  |  |  | 139,278 |
Focused Solutions Group (FSG) |  |  | 210,101 |  |  |  | 219,117 |  |  |  | 214,489 |  |  |  | 207,397 |
Total revenue |  | $ | 1,458,415 |  |  | $ | 1,255,631 |  |  | $ | 1,311,494 |  |  | $ | 1,241,824 |

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