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v3.21.2

Segment and Geographic Information - Summary of Revenue and Profit Attributable to Our Operating Segments (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Sep. 30, 2021 | Sep. 30, 2020 | Sep. 30, 2019
Segment Reporting Revenue Reconciling Item [Line Items] |  |  |
Revenue | $ 1,807,159 | $ 1,458,415 | $ 1,255,631
Operating costs | 371,102 | 334,271 | 325,378
Gross margin | 1,436,057 | 1,124,144 | 930,253
Sales and marketing | 517,779 | 435,451 | 417,449
General and administrative | 206,006 | 159,826 | 127,919
Intangibles amortization | 59,165 | 56,104 | 51,148
Restructuring and other charges, net | 2,211 | 32,716 | 51,114
Total operating income | 380,748 | 210,863 | 63,042
Interest expense | (50,478) | (76,428) | (43,047)
Other income, net | 61,485 | 271 | 305
Income before income taxes | 391,755 | 134,706 | 20,300
Operating Segments |  |  |
Segment Reporting Revenue Reconciling Item [Line Items] |  |  |
Revenue | 1,807,159 | 1,458,415 | 1,255,631
Operating costs | 587,715 | 522,481 | 511,310
Gross margin | 1,219,444 | 935,934 | 744,321
Operating Segments | Software Products |  |  |
Segment Reporting Revenue Reconciling Item [Line Items] |  |  |
Revenue | 1,649,341 | 1,314,617 | 1,088,100
Operating costs | 451,734 | 393,803 | 377,464
Gross margin | 1,197,607 | 920,814 | 710,636
Operating Segments | Professional Services |  |  |
Segment Reporting Revenue Reconciling Item [Line Items] |  |  |
Revenue | 157,818 | 143,798 | 167,531
Operating costs | 135,981 | 128,678 | 133,846
Gross margin | 21,837 | 15,120 | 33,685
Unallocated |  |  |
Segment Reporting Revenue Reconciling Item [Line Items] |  |  |
Sales and marketing | 464,067 | 398,100 | 385,423
General and administrative | 120,954 | 114,386 | 104,393
Intangibles amortization | 59,165 | 56,104 | 51,147
Restructuring and other charges, net | 2,211 | 32,716 | 51,114
Stock-based compensation | 177,289 | 115,149 | 86,400
Other unallocated operating expenses | $ 15,010 | $ 8,616 | $ 2,802

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