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Goodwill and Intangible Assets (Tables) | 3 Months Ended
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Mar. 31, 2023
Goodwill And Intangible Assets Disclosure [Abstract] |
Schedule of Goodwill and Acquired Intangible Assets | Goodwill and acquired intangible assets consisted of the following:
(in thousands) |  | March 31, 2023 |  |  | September 30, 2022 |
|  | Gross Carrying Amount |  |  | Accumulated Amortization |  |  | Net Book Value |  |  | Gross Carrying Amount |  |  | Accumulated Amortization |  |  | Net Book Value |
Goodwill (not amortized) |  |  |  |  |  |  |  | $ | 3,369,041 |  |  |  |  |  |  |  |  | $ | 2,353,654 |
Intangible assets with finite lives (amortized): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Purchased software |  | $ | 616,665 |  |  | $ | 376,637 |  |  | $ | 240,028 |  |  | $ | 502,859 |  |  | $ | 355,857 |  |  | $ | 147,002 |
Capitalized software |  |  | 22,877 |  |  |  | 22,877 |  |  |  | — |  |  |  | 22,877 |  |  |  | 22,877 |  |  |  | — |
Customer lists and relationships |  |  | 1,116,040 |  |  |  | 395,336 |  |  |  | 720,704 |  |  |  | 594,970 |  |  |  | 369,390 |  |  |  | 225,580 |
Trademarks and trade names |  |  | 36,968 |  |  |  | 18,479 |  |  |  | 18,489 |  |  |  | 27,546 |  |  |  | 17,410 |  |  |  | 10,136 |
Other |  |  | 3,903 |  |  |  | 3,903 |  |  |  | — |  |  |  | 3,766 |  |  |  | 3,766 |  |  |  | — |
Total intangible assets with finite lives |  | $ | 1,796,453 |  |  | $ | 817,232 |  |  | $ | 979,221 |  |  | $ | 1,152,018 |  |  | $ | 769,300 |  |  | $ | 382,718 |
Total goodwill and acquired intangible assets |  |  |  |  |  |  |  | $ | 4,348,262 |  |  |  |  |  |  |  |  | $ | 2,736,372 |
Schedule of Changes in Goodwill by Reportable Segments | Changes in goodwill presented by reportable segments were as follows:
(in thousands) |  | Software Products |  |  | Professional Services |  |  | Total |
Balance, October 1, 2022 |  | $ | 2,344,019 |  |  | $ | 9,635 |  |  | $ | 2,353,654 |
ServiceMax acquisition |  |  | 975,131 |  |  |  | — |  |  |  | 975,131 |
Foreign currency translation adjustment |  |  | 40,091 |  |  |  | 165 |  |  |  | 40,256 |
Balance, March 31, 2023 |  | $ | 3,359,241 |  |  | $ | 9,800 |  |  | $ | 3,369,041 |
Schedule of Aggregate Amortization Expense for Intangible Assets with Finite Lives | The aggregate amortization expense for intangible assets with finite lives is classified in our Consolidated Statements of Operations as follows:
(in thousands) |  | Three months ended |  |  | Six months ended |
|  | March 31, 2023 |  |  | March 31, 2022 |  |  | March 31, 2023 |  |  | March 31, 2022 |
Amortization of acquired intangible assets |  | $ | 10,656 |  |  | $ | 8,450 |  |  | $ | 18,682 |  |  | $ | 16,934 |
Cost of license revenue |  |  | 9,834 |  |  |  | 5,921 |  |  |  | 15,976 |  |  |  | 12,414 |
Total amortization expense |  | $ | 20,490 |  |  | $ | 14,371 |  |  | $ | 34,658 |  |  | $ | 29,348 |

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