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v3.3.1.900

Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2015 | Dec. 31, 2014 | Dec. 31, 2013
Revenues: |  |  |
Software licenses and royalties | $ 59,008 | $ 49,065 | $ 40,841
Subscriptions | 111,933 | 87,848 | 61,864
Software services | 139,852 | 113,821 | 93,267
Maintenance | 245,537 | 212,696 | 191,720
Appraisal services | 25,065 | 21,802 | 20,825
Hardware and other | 9,627 | 7,869 | 8,126
Total revenues | 591,022 | 493,101 | 416,643
Cost of revenues: |  |  |
Software licenses and royalties | 1,632 | 1,900 | 2,377
Acquired software | 4,440 | 1,858 | 2,078
Software services, maintenance and subscriptions | 285,340 | 236,363 | 199,617
Appraisal services | 15,922 | 14,284 | 13,809
Hardware and other | 6,501 | 5,325 | 5,559
Total cost of revenues | 313,835 | 259,730 | 223,440
Gross profit | 277,187 | 233,371 | 193,203
Selling, general and administrative expenses | 133,317 | 108,260 | 98,289
Research and development expense | 29,922 | 25,743 | 23,269
Amortization of customer and trade name intangibles | 10,300 | 6,400 | 6,800
Operating income | 108,043 | 94,822 | 67,128
Other income (expense), net | 381 | (355) | (1,309)
Income before income taxes | 108,424 | 94,467 | 65,819
Income tax provision | 43,555 | 35,527 | 26,718
Net income | $ 64,869 | $ 58,940 | $ 39,101
Earnings per common share: |  |  |
Basic | $ 1.90 | $ 1.79 | $ 1.23
Diluted | $ 1.77 | $ 1.66 | $ 1.13
Unrealized gains on investment securities available-for-sale |  |  | $ 341
Income tax benefit related to components of other comprehensive income |  |  | 119
Other comprehensive income, net of tax |  |  | 222
Comprehensive income | $ 64,869 | $ 58,940 | 39,323
Customer and trade name intangibles [Member] |  |  |
Cost of revenues: |  |  |
Amortization of customer and trade name intangibles | $ 5,905 | $ 4,546 | $ 4,517

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- Definition The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.4) -URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 330 -SubTopic 10 -Section 30 -Paragraph 8 -URI http://asc.fasb.org/extlink&oid=51677171&loc=d3e3636-108311 + Details
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- Definition Revenue from providing technology services. The services may include training, installation, engineering or consulting. Consulting services often include implementation support, software design or development, or the customization or modification of the licensed software. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(d)) -URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 985 -SubTopic 605 -Section 25 -Paragraph 76 -URI http://asc.fasb.org/extlink&oid=51674016&loc=d3e132428-111767 + Details
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