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v3.6.0.2

Consolidated Statements of Comprehensive Income - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2016 | Dec. 31, 2015 | Dec. 31, 2014
Revenues: |  |  |
Software licenses and royalties | $ 74,306 | $ 59,008 | $ 49,065
Subscriptions | 142,704 | 111,933 | 87,848
Software services | 174,804 | 139,852 | 113,821
Maintenance | 322,969 | 245,537 | 212,696
Appraisal services | 26,287 | 25,065 | 21,802
Hardware and other | 14,973 | 9,627 | 7,869
Total revenues | 756,043 | 591,022 | 493,101
Cost of revenues: |  |  |
Software licenses and royalties | 2,964 | 1,632 | 1,900
Acquired software | 22,235 | 4,440 | 1,858
Software services, maintenance and subscriptions | 348,939 | 285,340 | 236,363
Appraisal services | 16,411 | 15,922 | 14,284
Hardware and other | 10,143 | 6,501 | 5,325
Total cost of revenues | 400,692 | 313,835 | 259,730
Gross profit | 355,351 | 277,187 | 233,371
Selling, general and administrative expenses | 167,161 | 133,317 | 108,260
Research and development expense | 43,154 | 29,922 | 25,743
Amortization of customer and trade name intangibles | 36,400 | 10,300 | 6,400
Operating income | 131,305 | 108,043 | 94,822
Other (expense) income, net | (1,998) | 381 | (355)
Income before income taxes | 129,307 | 108,424 | 94,467
Income tax provision | 19,450 | 43,555 | 35,527
Net income | $ 109,857 | $ 64,869 | $ 58,940
Earnings per common share: |  |  |
Basic (USD per share) | $ 3.01 | $ 1.90 | $ 1.79
Diluted (USD per share) | $ 2.82 | $ 1.77 | $ 1.66
Customer and trade name intangibles |  |  |
Cost of revenues: |  |  |
Amortization of customer and trade name intangibles | $ 13,731 | $ 5,905 | $ 4,546

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